Re: Amazon Contact?

[Josh Luthman]

Amazon's vendor responsible for this got a ticket from Amazon this morning
(and I sent them a generic contact us form message on Monday).  They
emailed me a few minutes ago and said they white listed the one /32 I had
complaints for.

I detailed our subnet, but I suspect since we only had the one /32 with
complaints they won't be doing any whitelisting on the entire subnet.

Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Wed, Aug 25, 2021 at 6:41 PM L Sean Kennedy  wrote:

> Any other ISPs that are having this issue with Amazon Prime Video, please
> contact me for real time help off-list.  It does appear that several of the
> reports also involve other streaming platforms, but at least for Amazon I
> can get a ticket open to investigate.
>
> There are probably some updates needed to the brotherswisp.com document
> and I will reach out to Mike H separately about that, but those updates may
> not happen in real time.
>
> Thanks,
>  Sean
>
> Em qua., 25 de ago. de 2021 às 16:41, Stephen Fulton 
> escreveu:
>
>> I'll try and beat Mike to this:
>>
>>http://thebrotherswisp.com/index.php/geo-and-vpn/
>>
>> The above has contact info for a number of orgs to resolve geolocation &
>> VPN problems, including Amazon.  Work in progress.
>>
>> -- Stephen
>>
>> On 2021-08-25 15:55, Chris Cappuccio wrote:
>> > Looking to see if I can get someone at Amazon to help. Amazon Video is
>> starting to think our CGN exit range is a VPN service (It isn't)
>> >
>> > Chris
>> >
>>
>

Re: Amazon Contact?

[L Sean Kennedy]

Any other ISPs that are having this issue with Amazon Prime Video, please
contact me for real time help off-list.  It does appear that several of the
reports also involve other streaming platforms, but at least for Amazon I
can get a ticket open to investigate.

There are probably some updates needed to the brotherswisp.com document and
I will reach out to Mike H separately about that, but those updates may not
happen in real time.

Thanks,
 Sean

Em qua., 25 de ago. de 2021 às 16:41, Stephen Fulton 
escreveu:

> I'll try and beat Mike to this:
>
>http://thebrotherswisp.com/index.php/geo-and-vpn/
>
> The above has contact info for a number of orgs to resolve geolocation &
> VPN problems, including Amazon.  Work in progress.
>
> -- Stephen
>
> On 2021-08-25 15:55, Chris Cappuccio wrote:
> > Looking to see if I can get someone at Amazon to help. Amazon Video is
> starting to think our CGN exit range is a VPN service (It isn't)
> >
> > Chris
> >
>

Re: Amazon Contact?

[Stephen Fulton]

I'll try and beat Mike to this:

  http://thebrotherswisp.com/index.php/geo-and-vpn/

The above has contact info for a number of orgs to resolve geolocation & 
VPN problems, including Amazon.  Work in progress.


-- Stephen

On 2021-08-25 15:55, Chris Cappuccio wrote:

Looking to see if I can get someone at Amazon to help. Amazon Video is starting 
to think our CGN exit range is a VPN service (It isn't)

Chris

Amazon Contact?

[Chris Cappuccio]

Looking to see if I can get someone at Amazon to help. Amazon Video is starting 
to think our CGN exit range is a VPN service (It isn't)

Chris

Amazon contact off-list

[Ben Cannon]

Can someone from Amazon (preferably SF Bay area) contact me off-list please?
-Ben.

-Ben Cannon
CEO 6x7 Networks & 6x7 Telecom, LLC 
b...@6by7.net 

Re: Amazon Contact

[Anne P. Mitchell Esq.]

> Hoping to chase down a contact off-list for someone who deals with Amazon
> Instant Video Streaming. Running into an issue with a few blocks being
> mismarked this morning.

Ryan, please ping me offlist, we may be able to assist.

Anne

Anne P. Mitchell, 
Attorney at Law
CEO/President, 
SuretyMail Email Reputation Certification and Inbox Delivery Assistance
http://www.SuretyMail.com/
http://www.SuretyMail.eu/

Attorney at Law / Legislative Consultant
Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law)
Author: The Email Deliverability Handbook
Legal Counsel: The CyberGreen Institute
Legal Counsel: The Earth Law Center
Member, California Bar Cyberspace Law Committee
Member, Colorado Cybersecurity Consortium
Member, Board of Directors, Asilomar Microcomputer Workshop
Member, Advisory Board, Cause for Awareness
Member, Elevations Credit Union Member Council
Former Chair, Asilomar Microcomputer Workshop
Ret. Professor of Law, Lincoln Law School of San Jose

Available for consultations by special arrangement.
amitch...@isipp.com | @AnnePMitchell
Facebook/AnnePMitchell  | LinkedIn/in/annemitchell

Amazon Contact

[Ryan Gard]

Hello,

Hoping to chase down a contact off-list for someone who deals with Amazon
Instant Video Streaming. Running into an issue with a few blocks being
mismarked this morning.

Thanks!
-- 
Ryan Gard

Re: Amazon Contact

[Daniel Corbe]

> On Sep 8, 2016, at 1:54 PM, Shon Elliott  wrote:
> 
> Hi everyone,
> 
> Sorry for having to ask this, but I haven't been able to chase down anyone 
> from Amazon. Can someone from Amazon who might be watching the list who deals 
> with the Amazon Instant Video, FireTV, Music, and other streaming media 
> sections please contact me off-list regarding a serious issue? I would 
> appreciate it very much.
> 
> 
> Kind Regards,
> Shon Elliott, KK6TOO
> selli...@getunwired.com
> 
> 
> 


I also need to chase down someone from Amazon.  None of my customers seem to be 
able to access websites hosted on AWS.  Including www.netflix.com and 
www.amazon.com proper.

-Daniel

Amazon Contact

[Shon Elliott]

Hi everyone,

Sorry for having to ask this, but I haven't been able to chase down anyone from 
Amazon. Can someone from Amazon who might be watching the list who deals with 
the Amazon Instant Video, FireTV, Music, and other streaming media sections 
please contact me off-list regarding a serious issue? I would appreciate it 
very much.


Kind Regards,
Shon Elliott, KK6TOO
selli...@getunwired.com