Re: Captive portal for suspended accounts

2023-09-11 Thread Andrew Latham
Steve, a captive portal for DCMA, billing and various other purposes is very common. I would say it is almost a requirement for modern ISPs. How it is done depends on vendors and such but you simply redirect customers to a portal network based on an identifier like a MAC or Circuit. On Mon, Sep

Captive portal for suspended accounts

2023-09-11 Thread Steve Saner via NANOG
We are a combination fiber and fixed wireless ISP with around 20k subscribers. Management is wanting to develop something along the lines of a captive portal for suspended accounts such that those customers are forced to a portal that allows them to make payment and get reactivated. This is a

Re: Captive portal for suspended accounts

2023-09-11 Thread Suresh Ramasubramanian
Comcast walled garden is a good starting point to Google - there’s even an rfc This is to quarantine malicious customers rather than billing defaulters but well, much the same effect --srs From: NANOG on behalf of Steve Saner via NANOG Sent: Monday, September

Re: Captive portal for suspended accounts

2023-09-11 Thread Glenn Kelley
Most common billing systems have this built in What are you using for billing? Sonar / wispgate.io / Powercode / Splynx all include this - Glenn S. Kelley, I am a Connectivity.Engineer Text and Voice Direct: 740-206-9624 a Division of CreatingNet.Works IMPORTANT: The contents of this email

Re: Lossy cogent p2p experiences?

2023-09-11 Thread David Hubbard
Some interesting new developments on this, independent of the divergent network equipment discussion.  Cogent had a field engineer at the east coast location where my local loop (10gig wave) meets their equipment, i.e. (me – patch cable to loop provider’s wave equipment – wave – patch cable

Re: Captive portal for suspended accounts

2023-09-11 Thread Steve Saner via NANOG
Yes, that is exactly the desire. On Mon, Sep 11, 2023 at 11:03 AM J. Hellenthal wrote: > Im hearing something similar to "when I don't pay my bill" direct customer > to portal allowing them to rectify that themself rather than support staff. > > The kindest experience ive had with hat is

Re: Captive portal for suspended accounts

2023-09-11 Thread Josh Luthman
Steve, It looks like you're using Sonar for billing. That has the feature built in. On Mon, Sep 11, 2023 at 12:20 PM Steve Saner via NANOG wrote: > Yes, that is exactly the desire. > > > On Mon, Sep 11, 2023 at 11:03 AM J. Hellenthal > wrote: > >> Im hearing something similar to "when I

Prize Picks - gelocation/vpn/fraud system

2023-09-11 Thread Justin Krejci
Yes, unfortunate geolocation/vpn troubles strike again. If any from PrizePicks.com are on here I would appreciate if you would reach out to me regarding a mutual customer not able to use your services. If anyone else on NANOG has a contact there, I would appreciate some help getting in