Re: DoNotPay Spam?
Thank you for the follow up and your time to take care of this. On Thu, Jan 14, 2021 at 3:33 PM Mel Beckman wrote: > After we began the process to serve their agent for legal service, the CEO > emailed me the following assertion that they’ve fixed the issue, including > the missing unsubscribe. We are waiting to see if the fix has indeed been > made. > > -mel > > Begin forwarded message: > > On Jan 14, 2021, at 12:13 PM, Joshua Browder wrote: > > > > > Hi Mel, > > > My name is Joshua and I am the CEO of DoNotPay. I am writing to say that > the issue with the emails has finally been fixed. Specifically, we > identified two problems: > > > 1. We had logic that replied to an email if a user with an account didn't > sign up. Someone who had signed up to the mailing list was automatically > forwarding these emails to us. The system then replied to the mailing list > serv. We have fixed this logic. > > > 2. Because someone would forward an email to us (and would therefore have > an account) we did not anticipate that the receiver of the automatic reply > would want to unsubscribe. As a final last line of defence, we have also > fixed the manage preferences/unsubscribe link to allow any recipient to > unsubscribe automatically. > > > I apologize that you had to deal with this. Our support over the holiday > season was not qualified to understand the issue and so may have given > confusing responses. It is not worth it to upset people in this way and > this confusion was entirely unintentional. It has since been resolved. > > > Please let me know if you have any further questions/issues at this email. > Alternatively, my cell is xxx-xxx-. > > > Best regards, > > Joshua > > > On Jan 13, 2021, at 8:33 PM, J. Hellenthal via NANOG > wrote: > > Any chance the HTML can be turned off ? > > ;-) > > -- > J. Hellenthal > > The fact that there's a highway to Hell but only a stairway to Heaven says > a lot about anticipated traffic volume. > > On Jan 13, 2021, at 19:18, Mel Beckman wrote: > > Tons, and we are litigating them. They are spamming most of the > addresses in several of our domains. > > -mel via cell > > On Jan 13, 2021, at 2:18 PM, Mike Hammett wrote: > > > I have reached out to the list admins and the donotpay people and they're > working on it. > > In short, someone that uses that service reported the NANOG list as SPAM > to the DoNotPay service. > > > > - > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > Midwest-IX > http://www.midwest-ix.com > > -- > *From: *"Robert Webb" > *To: *"NANOG list" > *Sent: *Wednesday, January 13, 2021 4:06:15 PM > *Subject: *DoNotPay Spam? > > Anyone else getting spam from DoNotPay everytime they send an email to the > list? > > I have not sent anything in a while until my ATT email and now I am > getting this on every new email I send to the list. > > [image: Alternate text] > > > *You’re almost there! Sign up once to unlock lifetime protection (and even > compensation) on all spam emails. * > >
Re: DoNotPay Spam?
After we began the process to serve their agent for legal service, the CEO emailed me the following assertion that they’ve fixed the issue, including the missing unsubscribe. We are waiting to see if the fix has indeed been made. -mel Begin forwarded message: On Jan 14, 2021, at 12:13 PM, Joshua Browder wrote: Hi Mel, My name is Joshua and I am the CEO of DoNotPay. I am writing to say that the issue with the emails has finally been fixed. Specifically, we identified two problems: 1. We had logic that replied to an email if a user with an account didn't sign up. Someone who had signed up to the mailing list was automatically forwarding these emails to us. The system then replied to the mailing list serv. We have fixed this logic. 2. Because someone would forward an email to us (and would therefore have an account) we did not anticipate that the receiver of the automatic reply would want to unsubscribe. As a final last line of defence, we have also fixed the manage preferences/unsubscribe link to allow any recipient to unsubscribe automatically. I apologize that you had to deal with this. Our support over the holiday season was not qualified to understand the issue and so may have given confusing responses. It is not worth it to upset people in this way and this confusion was entirely unintentional. It has since been resolved. Please let me know if you have any further questions/issues at this email. Alternatively, my cell is xxx-xxx-. Best regards, Joshua On Jan 13, 2021, at 8:33 PM, J. Hellenthal via NANOG wrote: Any chance the HTML can be turned off ? ;-) -- J. Hellenthal The fact that there's a highway to Hell but only a stairway to Heaven says a lot about anticipated traffic volume. On Jan 13, 2021, at 19:18, Mel Beckman wrote: Tons, and we are litigating them. They are spamming most of the addresses in several of our domains. -mel via cell On Jan 13, 2021, at 2:18 PM, Mike Hammett wrote: I have reached out to the list admins and the donotpay people and they're working on it. In short, someone that uses that service reported the NANOG list as SPAM to the DoNotPay service. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest-IX http://www.midwest-ix.com From: "Robert Webb" To: "NANOG list" Sent: Wednesday, January 13, 2021 4:06:15 PM Subject: DoNotPay Spam? Anyone else getting spam from DoNotPay everytime they send an email to the list? I have not sent anything in a while until my ATT email and now I am getting this on every new email I send to the list. [Alternate text] You’re almost there! Sign up once to unlock lifetime protection (and even compensation) on all spam emails.
Re: DoNotPay Spam?
Any chance the HTML can be turned off ? ;-) -- J. Hellenthal The fact that there's a highway to Hell but only a stairway to Heaven says a lot about anticipated traffic volume. > On Jan 13, 2021, at 19:18, Mel Beckman wrote: > > Tons, and we are litigating them. They are spamming most of the addresses > in several of our domains. > > -mel via cell > >>> On Jan 13, 2021, at 2:18 PM, Mike Hammett wrote: >>> >> >> I have reached out to the list admins and the donotpay people and they're >> working on it. >> >> In short, someone that uses that service reported the NANOG list as SPAM to >> the DoNotPay service. >> >> >> >> - >> Mike Hammett >> Intelligent Computing Solutions >> http://www.ics-il.com >> >> Midwest-IX >> http://www.midwest-ix.com >> >> From: "Robert Webb" >> To: "NANOG list" >> Sent: Wednesday, January 13, 2021 4:06:15 PM >> Subject: DoNotPay Spam? >> >> Anyone else getting spam from DoNotPay everytime they send an email to the >> list? >> >> I have not sent anything in a while until my ATT email and now I am getting >> this on every new email I send to the list. >> >> >> >> You’re almost there! Sign up once to unlock lifetime protection (and even >> compensation) on all spam emails. >>
Re: DoNotPay Spam?
DoNotPay is a spammer and by all accounts a scammer too. They violate the US CAN SPAM Act by not including a clear opt-out mechanism (their Manage Preferences link leads to an “unsubscribe” form that in reality signs people up to your service!) I’ve also repeatedly ask that they unsubscribe all the emails in our domains, and they repeatedly claim, falsely, that we ever mentioned any other emails. They don’t tell the truth, and the company is highly deceptive. As an ISP we can file a claim for damages, which I’m doing. -mel via cell On Jan 13, 2021, at 5:15 PM, Mel Beckman wrote: Tons, and we are litigating them. They are spamming most of the addresses in several of our domains. -mel via cell On Jan 13, 2021, at 2:18 PM, Mike Hammett wrote: I have reached out to the list admins and the donotpay people and they're working on it. In short, someone that uses that service reported the NANOG list as SPAM to the DoNotPay service. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest-IX http://www.midwest-ix.com From: "Robert Webb" To: "NANOG list" Sent: Wednesday, January 13, 2021 4:06:15 PM Subject: DoNotPay Spam? Anyone else getting spam from DoNotPay everytime they send an email to the list? I have not sent anything in a while until my ATT email and now I am getting this on every new email I send to the list. [Alternate text] You’re almost there! Sign up once to unlock lifetime protection (and even compensation) on all spam emails.
Re: DoNotPay Spam?
Tons, and we are litigating them. They are spamming most of the addresses in several of our domains. -mel via cell On Jan 13, 2021, at 2:18 PM, Mike Hammett wrote: I have reached out to the list admins and the donotpay people and they're working on it. In short, someone that uses that service reported the NANOG list as SPAM to the DoNotPay service. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest-IX http://www.midwest-ix.com From: "Robert Webb" To: "NANOG list" Sent: Wednesday, January 13, 2021 4:06:15 PM Subject: DoNotPay Spam? Anyone else getting spam from DoNotPay everytime they send an email to the list? I have not sent anything in a while until my ATT email and now I am getting this on every new email I send to the list. [Alternate text] You’re almost there! Sign up once to unlock lifetime protection (and even compensation) on all spam emails.
Re: DoNotPay Spam?
On Wed, Jan 13, 2021 at 05:06:15PM -0500, Robert Webb wrote: > Anyone else getting spam from DoNotPay everytime they send an email to the > list? This is solvable by permanently blocking all traffic from Mailgun in your MTA. This should be a good start and may suffice: mailgun.info mailgun.net mailgun.org mailgun.us ---rsk
Re: DoNotPay Spam?
FYI geek team I received it too. Ms. Lady Benjamin PD Cannon, ASCE 6x7 Networks & 6x7 Telecom, LLC CEO b...@6by7.net "The only fully end-to-end encrypted global telecommunications company in the world.” FCC License KJ6FJJ Sent from my iPhone via RFC1149. > On Jan 13, 2021, at 4:28 PM, Sabri Berisha wrote: > > - On Jan 13, 2021, at 2:22 PM, Bryan Fields br...@bryanfields.net wrote: > > Hi Bryan, > >> What you can do is when you notice these, email geeks@nanog with the full >> email including headers immediately. We can then cross check it against new >> signups. I wish there was a more scientific way to process it. > > The first time I got it, I sent this to supp...@donotpay.com: > >> I received this email in, what appears to be, reply to a post I made on >> NANOG. > >> Needless to say, I never signed up for this. I did not even know you existed. >> Since you do add "supp...@donotpay.com" in your email, I assume this is a >> honest mistake, and you'll be happy that I'm contacting you and will be >> fixing >> it immediately. > >> Obviously, further unsolicited emails will result in ... a different approach >> taken. > > A few days later, I got the same again, and contacted their hosting provider, > Mailgun (while CCing supp...@donotpay.com), with the following: > >> I've received, multiple times, email such as below after posting to the North >> American Network Operators Group (NANOG) email list. I've tried contacting >> supp...@donotpay.com (ticket #13202), but they seem oblivious to the issue >> and asked me to unsubscribe. > >> Please educate your customer. Alternatively, I will contact Amazon, who seem >> to advertise your IP space. > >> 161.38.200.0/22*[BGP/170] 00:51:18, localpref 150 >> AS path: 53356 60011 3356 16509 I, validation-state: >> unverified >>> to 195.16.87.249 via ge-0/0/6.0 > >> Headers are as follows: > > [snip] > > I did not even get a reply on that. So, as promised, the third time I was > spammed, I took the liberty of contacting AWS. They responded with: > >> This is a follow up regarding the abusive content or activity report that you >> submitted to AWS. We have investigated this report, and have taken steps to >> mitigate the reported abusive content or activity. > > But of course, nothing changed. > > This goes a lot further than someone accidentally subscribing. So, it seems > that there are few options other than to simply block mail from that /22. > > Thanks, > > Sabri
Re: DoNotPay Spam?
- On Jan 13, 2021, at 2:22 PM, Bryan Fields br...@bryanfields.net wrote: Hi Bryan, > What you can do is when you notice these, email geeks@nanog with the full > email including headers immediately. We can then cross check it against new > signups. I wish there was a more scientific way to process it. The first time I got it, I sent this to supp...@donotpay.com: > I received this email in, what appears to be, reply to a post I made on NANOG. > Needless to say, I never signed up for this. I did not even know you existed. > Since you do add "supp...@donotpay.com" in your email, I assume this is a > honest mistake, and you'll be happy that I'm contacting you and will be fixing > it immediately. > Obviously, further unsolicited emails will result in ... a different approach > taken. A few days later, I got the same again, and contacted their hosting provider, Mailgun (while CCing supp...@donotpay.com), with the following: > I've received, multiple times, email such as below after posting to the North > American Network Operators Group (NANOG) email list. I've tried contacting > supp...@donotpay.com (ticket #13202), but they seem oblivious to the issue > and asked me to unsubscribe. > Please educate your customer. Alternatively, I will contact Amazon, who seem > to advertise your IP space. > 161.38.200.0/22*[BGP/170] 00:51:18, localpref 150 >AS path: 53356 60011 3356 16509 I, validation-state: > unverified > > to 195.16.87.249 via ge-0/0/6.0 > Headers are as follows: [snip] I did not even get a reply on that. So, as promised, the third time I was spammed, I took the liberty of contacting AWS. They responded with: > This is a follow up regarding the abusive content or activity report that you > submitted to AWS. We have investigated this report, and have taken steps to > mitigate the reported abusive content or activity. But of course, nothing changed. This goes a lot further than someone accidentally subscribing. So, it seems that there are few options other than to simply block mail from that /22. Thanks, Sabri
Re: DoNotPay Spam?
On 1/13/21 5:06 PM, Robert Webb wrote: > Anyone else getting spam from DoNotPay everytime they send an email to the > list? > > I have not sent anything in a while until my ATT email and now I am getting > this on every new email I send to the list. yup, I've spent a few hours to gleam who might be the source of it. It's almost impossible to trace as they have the email subscribed as a normal user, and then harvest the sender address and send it from a totally different spam server. What you can do is when you notice these, email geeks@nanog with the full email including headers immediately. We can then cross check it against new signups. I wish there was a more scientific way to process it. Thanks, -- Bryan Fields 727-409-1194 - Voice http://bryanfields.net
Re: DoNotPay Spam?
On 1/13/2021 3:12 PM, Mike Hammett wrote: I have reached out to the list admins and the donotpay people and they're working on it. In short, someone that uses that service reported the NANOG list as SPAM to the DoNotPay service. Wow, someone needs to be whacked upside the head pretty hard for that. I actually DM'd with their CEO guy (I think it was) on Twitter a week or so ago about their unsubscribe process that didn't seem to work right. Worthwhile for anyone having issues with their service to reach out on Twitter. -- Brielle Bruns The Summit Open Source Development Group http://www.sosdg.org/ http://www.ahbl.org
AWS Hosts spammers Re: DoNotPay Spam?
Hi, Yep. I complained to their support. Then I complaint to their "mail provider" Mailgun. When that proved useless, I complaint to AWS who hosts Mailgun. AWS replied and said they would get in touch with Mailgun. We'll see whether or not Mailgun gets the Parler treatment. Thanks, Sabri - On Jan 13, 2021, at 2:06 PM, Robert Webb wrote: > Anyone else getting spam from DoNotPay everytime they send an email to the > list? > I have not sent anything in a while until my ATT email and now I am getting > this > on every new email I send to the list. > You’re almost there! Sign up once to unlock lifetime protection (and even > compensation) on all spam emails.
Re: DoNotPay Spam?
I have reached out to the list admins and the donotpay people and they're working on it. In short, someone that uses that service reported the NANOG list as SPAM to the DoNotPay service. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest-IX http://www.midwest-ix.com - Original Message - From: "Robert Webb" To: "NANOG list" Sent: Wednesday, January 13, 2021 4:06:15 PM Subject: DoNotPay Spam? Anyone else getting spam from DoNotPay everytime they send an email to the list? I have not sent anything in a while until my ATT email and now I am getting this on every new email I send to the list. Alternate text You’re almost there! Sign up once to unlock lifetime protection (and even compensation) on all spam emails.
Re: DoNotPay Spam?
oh is that where it's coming from. yes. my filter now zaps it. Mike On 1/13/21 2:06 PM, Robert Webb wrote: Anyone else getting spam from DoNotPay everytime they send an email to the list? I have not sent anything in a while until my ATT email and now I am getting this on every new email I send to the list. Alternate text ** *You’re almost there! Sign up once to unlock lifetime protection (and even compensation) on all spam emails. *
