Re: SMB IT provider Q

2013-02-03 Thread Bill Humphries
I was only talking about storing hardware for disaster purposes. From: Brian Desmond Sent: Sunday, February 03, 2013 9:42 PM To: NT System Admin Issues Subject: RE: SMB IT provider Q Ask your insurance agent about what your liability coverage looks like for storing a customer’s data in your

RE: SMB IT provider Q

2013-02-03 Thread Brian Desmond
Ask your insurance agent about what your liability coverage looks like for storing a customer’s data in your office/home office. I certainly would not want to carry this risk. Thanks, Brian Desmond br...@briandesmond.com w – 312.625.1438 | c – 312.731.3132 From:

Re: SMB IT provider Q

2013-02-03 Thread Bill Humphries
There is some value in having it offsite in case of disaster or equipment gets stolen. You could be snazzy and do both onsite and charge the $25 for an offsite option. Bill From: David Lum Sent: Sunday, February 03, 2013 2:46 PM To: NT System Admin Issues Subject: RE: SMB IT provider Q This

RE: SMB IT provider Q

2013-02-03 Thread Art DeKneef
That is a service I provide my clients. But I haven't charged them for the service. Probably because in the past 20 years I have been running my own shop I had to bring in a temp server just twice. And because both times the office was broken into and the server was stolen. Different clients. At on

Re: SMB IT provider Q

2013-02-03 Thread Ben Scott
On Sun, Feb 3, 2013 at 5:30 PM, Brian Desmond wrote: > How does the cost of this compare to simply putting the actual server > under a warranty with Dell that has an SLA on parts? You can get 4 hour > turnaround 24x7 if you ask. At $25/mo, that’s $300 a year, IIRC a 3 year > warranty for this type

RE: SMB IT provider Q

2013-02-03 Thread Mike Hoffman
If you can standardize them on a model of server then it's a lot easier - or even backups going to a iSCSI NAS box which you can mount from a laptop and spin up in an emergency. Make a list of disasters and then work out what is the minimum the client needs to carry on working - SBS2011 will run

RE: SMB IT provider Q

2013-02-03 Thread Brian Desmond
How does the cost of this compare to simply putting the actual server under a warranty with Dell that has an SLA on parts? You can get 4 hour turnaround 24x7 if you ask. At $25/mo, that's $300 a year, IIRC a 3 year warranty for this type of turnaround is in the $1000-$1500 range, so, you're look

Re: SMB IT provider Q

2013-02-03 Thread Andrew S. Baker
If you get them to buy into the $25/mo peace of mind, then start with a single server, but add another for every 4-7 clients that buys into the service (use a number that works to minimize your risk here). If you had 4 or 5 customers buying into this, the servers would pay for themselves in about

RE: SMB IT provider Q

2013-02-03 Thread Ben M. Schorr
That was my thought as well. Ben M. Schorr Chief Executive Officer Roland Schorr & Tower www.rolandschorr.com -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Sunday, February 3, 2013 1:21 PM To: NT System Admin Issues Subject: Re: SMB IT provider Q On Sun, Feb 3,

Re: SMB IT provider Q

2013-02-03 Thread Ben Scott
On Sun, Feb 3, 2013 at 12:10 PM, David Lum wrote: > It’s possible of course that both clients could have an outage on the same > day, in which case I’d totally screwed in many ways, so not sure how to > handle not being able to deliver something they’ve been paying for, except > maybe a “if this s

Re: SMB IT provider Q

2013-02-03 Thread Ben Scott
On Sun, Feb 3, 2013 at 1:56 PM, Mike Hoffman wrote: > Why not give the clients each a server which can be re-tasked at short > notice? 'cause small biz customers are the definition of "penny wise, pound foolish". They won't invest in the cost of another server, but I bet they'll pay a monthly

RE: SMB IT provider Q

2013-02-03 Thread David Lum
This is actually the other idea I was considering, have this 2nd server host the patching/anti-virus, etc stuff on a VM and the host could also store the backup images and be leveraged in an emergency. From: Mike Hoffman [mailto:m...@drumbrae.net] Sent: Sunday, February 03, 2013 10:56 AM To: NT

RE: SMB IT provider Q

2013-02-03 Thread Mike Hoffman
Why not give the clients each a server which can be re-tasked at short notice? If you store the backup images on a device that you can hyper-v up if necessary then it has great value for the client to have available for themselves. We have a few servers running Hyper-v which we are reconfiguring

RE: SMB IT provider Q

2013-02-03 Thread Ben M. Schorr
I'd probably offer it as a service for a nominal fee - maybe $25 a month per customer? Of course you run the risk of having multiple customers suffer failures at the same time and they'll be rightfully upset if you don't have the spare hardware available to get them back up when that happens...

Re: On a lighter note for a Friday, Passed my CISA exam (UNCLASSIFIED)

2013-02-03 Thread Andrew S. Baker
Congrats, Z... *ASB **http://XeeMe.com/AndrewBaker* * **Providing Virtual CIO Services (IT Operations & Information Security) for the SMB market…*** On Fri, Feb 1, 2013 at 4:09 PM, Kent, Larry J CTR (US) < larry.j.kent2@mail.mil> wrote: > Classification: