Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-20 Thread TJ Frazier
On 9/20/2012 00:12, Herbert Duerr wrote: On 19.09.2012 20:34, Ariel Constenla-Haile wrote: On Wed, Sep 19, 2012 at 02:24:11PM +0200, Oliver Brinzing wrote: Hi Regina, Your own new issue should be UNCONFIRMED. Someone else should confirm your issue, if possible on a different operating

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-20 Thread Ariel Constenla-Haile
On Wed, Sep 19, 2012 at 06:22:29PM -0400, Andrew Douglas Pitonyak wrote: On 09/19/2012 08:34 AM, Ariel Constenla-Haile wrote: On Wed, Sep 19, 2012 at 02:24:11PM +0200, Oliver Brinzing wrote: Hi Regina, Your own new issue should be UNCONFIRMED. Someone else should confirm your issue, if

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-20 Thread Yong Lin Ma
-1. Herbert, I would like to save you the effort to make the change, even if it won't cost much. The key thing here is we should be careful and avoid opening duplicate or invalid issues as many as we can. I would like to see some concrete examples, especially invalid issues. And see if this is

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-20 Thread O.Felka
Mee too: -1 Regards, Olaf Am 20.09.2012 15:55, schrieb Yong Lin Ma: -1. Herbert, I would like to save you the effort to make the change, even if it won't cost much. The key thing here is we should be careful and avoid opening duplicate or invalid issues as many as we can. I would like to

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-20 Thread Herbert Duerr
On 20.09.2012 16:54, TJ Frazier wrote: On 9/20/2012 00:12, Herbert Duerr wrote: On 19.09.2012 20:34, Ariel Constenla-Haile wrote: On Wed, Sep 19, 2012 at 02:24:11PM +0200, Oliver Brinzing wrote: Hi Regina, Your own new issue should be UNCONFIRMED. Someone else should confirm your issue, if

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-20 Thread Regina Henschel
Hi, Yong Lin Ma schrieb: -1. Herbert, I would like to save you the effort to make the change, even if it won't cost much. The key thing here is we should be careful and avoid opening duplicate or invalid issues as many as we can. I would like to see some concrete examples, especially invalid

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-20 Thread Yong Lin Ma
Sure. This is not to blame anyone. We are all here to contribute. We all can learn and grow from this. On the other hand, it proved again that expertise is needed to open high quality issues. On Thu, Sep 20, 2012 at 10:27 PM, Regina Henschel rb.hensc...@t-online.de wrote: Hi, Yong Lin Ma

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-20 Thread Herbert Duerr
On 20.09.2012 22:20, Herbert Duerr wrote: On 20.09.2012 16:54, TJ Frazier wrote: On 9/20/2012 00:12, Herbert Duerr wrote: On 19.09.2012 20:34, Ariel Constenla-Haile wrote: On Wed, Sep 19, 2012 at 02:24:11PM +0200, Oliver Brinzing wrote: Hi Regina, Your own new issue should be UNCONFIRMED.

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread Jürgen Schmidt
On 9/19/12 1:47 PM, Regina Henschel wrote: Hi all, I notice a quality problem in bugzilla. Far too many issues are in status CONFIRMED which should not be there. For comparing do a search with: Bug created 'greater or equal' 2008-09-18 and 'less than' 2009-09-18 and status changed from

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread Oliver Brinzing
Hi Regina, Your own new issue should be UNCONFIRMED. Someone else should confirm your issue, if possible on a different operating system. i am pretty sure that i did not set the confirmed status when submitting a new issue, default status is confirmed - and you have to select Show Advanced

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread Ariel Constenla-Haile
On Wed, Sep 19, 2012 at 02:24:11PM +0200, Oliver Brinzing wrote: Hi Regina, Your own new issue should be UNCONFIRMED. Someone else should confirm your issue, if possible on a different operating system. i am pretty sure that i did not set the confirmed status when submitting a new

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread Jürgen Schmidt
On 9/19/12 2:34 PM, Ariel Constenla-Haile wrote: On Wed, Sep 19, 2012 at 02:24:11PM +0200, Oliver Brinzing wrote: Hi Regina, Your own new issue should be UNCONFIRMED. Someone else should confirm your issue, if possible on a different operating system. i am pretty sure that i did not set the

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread Oliver-Rainer Wittmann
Hi, On 19.09.2012 14:41, Jürgen Schmidt wrote: On 9/19/12 2:34 PM, Ariel Constenla-Haile wrote: On Wed, Sep 19, 2012 at 02:24:11PM +0200, Oliver Brinzing wrote: Hi Regina, Your own new issue should be UNCONFIRMED. Someone else should confirm your issue, if possible on a different operating

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread O.Felka
Am 19.09.2012 14:34, schrieb Ariel Constenla-Haile: Your own new issue should be UNCONFIRMED. Someone else should confirm your issue, if possible on a different operating system. I agree with Oliver, the default status should be set to UNCONFIRMED even if the reporter has canconfirm

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread Zhe Liu
2012/9/19 O.Felka olaf-openoff...@gmx.de: Am 19.09.2012 14:34, schrieb Ariel Constenla-Haile: Your own new issue should be UNCONFIRMED. Someone else should confirm your issue, if possible on a different operating system. I agree with Oliver, the default status should be set to UNCONFIRMED

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread Regina Henschel
Hi Olaf, O.Felka schrieb: Am 19.09.2012 14:34, schrieb Ariel Constenla-Haile: Your own new issue should be UNCONFIRMED. Someone else should confirm your issue, if possible on a different operating system. I agree with Oliver, the default status should be set to UNCONFIRMED even if the

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread Ariel Constenla-Haile
On Wed, Sep 19, 2012 at 02:52:44PM +0200, O.Felka wrote: Am 19.09.2012 14:34, schrieb Ariel Constenla-Haile: Your own new issue should be UNCONFIRMED. Someone else should confirm your issue, if possible on a different operating system. I agree with Oliver, the default status should be

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread TJ Frazier
On 9/19/2012 07:47, Regina Henschel wrote: Hi all, I notice a quality problem in bugzilla. Far too many issues are in status CONFIRMED which should not be there. For comparing do a search with: Bug created 'greater or equal' 2008-09-18 and 'less than' 2009-09-18 and status changed from

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread Juergen Schmidt
Am Mittwoch, 19. September 2012 um 17:10 schrieb O.Felka: We have a lot of professional QA folks here: They know how to verify their findings and issues. That's a lot of overhead if someone has to re-test to confirm a well tested bug. So we should trust the QA who has 'canconfirm'

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread Ji Yan
I believe default status is CONFIRMED or not is not Regina's concern. To reduce DUPLICATED defect, it require reporter search BZ carefully to find if there is any similar defect opened before, but how to query BZ it depends on reporter's knowledge and which keyword he used. We cannot make zero

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread Regina Henschel
Hi, Ji Yan schrieb: I believe default status is CONFIRMED or not is not Regina's concern. Yes. It is about the fact, that people who are not simple users but involved here in the project produce a lot of duplicate or invalid issues. To reduce DUPLICATED defect, it require reporter search

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread Andrew Douglas Pitonyak
On 09/19/2012 08:34 AM, Ariel Constenla-Haile wrote: On Wed, Sep 19, 2012 at 02:24:11PM +0200, Oliver Brinzing wrote: Hi Regina, Your own new issue should be UNCONFIRMED. Someone else should confirm your issue, if possible on a different operating system. i am pretty sure that i did not set

Re: [QA] Quality of bug reports and QA in bugzilla

2012-09-19 Thread Herbert Duerr
On 19.09.2012 20:34, Ariel Constenla-Haile wrote: On Wed, Sep 19, 2012 at 02:24:11PM +0200, Oliver Brinzing wrote: Hi Regina, Your own new issue should be UNCONFIRMED. Someone else should confirm your issue, if possible on a different operating system. i am pretty sure that i did not set