Re: [OPEN-ILS-GENERAL] Special circulations problem

2020-01-30 Thread Terran McCanna
In my testing, this patch fixed the problem: https://bugs.launchpad.net/evergreen/+bug/1781274 (However it hasn't been committed to core code yet.) Terran McCanna, PINES Program Manager -- Georgia Public Library Service | University System of Georgia 2872 Woodcock

Re: [OPEN-ILS-GENERAL] Carousels in 3.4

2020-01-30 Thread Terran McCanna
FYI, w created new items carousels for all of our branches and systems, and then tweaked our OPAC home page to add a dropdown list of libraries to act as a New Library Materials selector so people can easily switch between carousels: https://gapines.org Terran McCanna, PINES Program Manager ---

Re: [OPEN-ILS-GENERAL] Carousels in 3.4

2020-01-30 Thread Frasur, Ruth
I’m glad too! We’re looking forward to this functionality with our next upgrade. Ruth Frasur Evergreen Development and Support Administrator Indiana State Library 140 N. Senate Ave. Indianapolis, IN 46204 (317) 460-7556 From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibrar

Re: [OPEN-ILS-GENERAL] Carousels in 3.4

2020-01-30 Thread Beth Longwell
Ruth, Thank you. So, glad there is a fix and we can use the carousels. Beth On Thu, Jan 30, 2020 at 5:49 AM Frasur, Ruth wrote: > Beth, > > > > This is a known issue that’s addressed in the 3.4.2 release. > > > > Please refer to 1.2.4 in the release notes. >

Re: [OPEN-ILS-GENERAL] Carousels in 3.4

2020-01-30 Thread Beth Longwell
Thank you so much Jane and Terran! I will give that a try. Beth On Thu, Jan 30, 2020 at 5:39 AM Terran McCanna < tmcca...@georgialibraries.org> wrote: > +1 to Jane's response, that fixed it for us. > > Terran McCanna > PINES Program Manager > Georgia Public Library Service > 2872 Woodcock Blvd,

Re: [OPEN-ILS-GENERAL] Special circulations problem

2020-01-30 Thread Frasur, Ruth
That’s true, Diane. I tend to think of it all as part and parcel. My apologies for confusion added. Ruth Frasur Evergreen Development and Support Administrator Indiana State Library 140 N. Senate Ave. Indianapolis, IN 46204 (317) 460-7556 From: Open-ils-general [mailto:open-ils-general-boun..

Re: [OPEN-ILS-GENERAL] Special circulations problem

2020-01-30 Thread Diane Disbro
Hi - There is an Action menu in 3.3 and there was in the XUL client. That's where Lost and Long Overdue items are found. I wonder what happened to 3.2? There is a separate tab for non-cataloged items so there are three tabs in Items Out. Thanks. Diane Disbro Pronouns: she/her Branch Manager/Circu

Re: [OPEN-ILS-GENERAL] Special circulations problem

2020-01-30 Thread Chris Owens
Title: Sincerely, Thank you all for the suggestions. Adding a penny to the bill and paying it did indeed take it off the Special Circulations list. Chris Chris Owens

Re: [OPEN-ILS-GENERAL] Special circulations problem

2020-01-30 Thread Morgan, Michele
I agree with Anna that bug 1781274 is likely to blame. If you don't have database access, you can try the strategy posted in the bug comments: https://bugs.launchpad.net/evergreen/+bug/1781274/comments/1 Select the transaction in the Other/Special Circulations tab, and choose Add Billing from the

Re: [OPEN-ILS-GENERAL] Special circulations problem

2020-01-30 Thread Dawn Dale
Hi Chris, This has happened in PINES when the bill does not close properly. It has been reported as a bug and I believe it has been fixed for later versions. What I did was go in and add a penny to the bill and then pay the penny to force the bill to close. I hope this helps. Thanks, Dawn Da

Re: [OPEN-ILS-GENERAL] Special circulations problem

2020-01-30 Thread Goben, Anna
We’ve seen this happen when this bug rears up for Lost/CR materials: https://bugs.launchpad.net/evergreen/+bug/1781274 Even if you check the CR item in the xact has to be closed for the item to fall away from the special/other interface. The fix for us has been to manually close the xact in th

Re: [OPEN-ILS-GENERAL] Special circulations problem

2020-01-30 Thread Frasur, Ruth
In 3.2, there is no actions menu in the other/special circulations menu. This is generally where the non-cataloged items show up. I’m not sure if this is a feature or bug. (I feel like that should be a trivia category) Ruth Frasur Evergreen Development and Support Administrator Indiana State

Re: [OPEN-ILS-GENERAL] Carousels in 3.4

2020-01-30 Thread Frasur, Ruth
Beth, This is a known issue that’s addressed in the 3.4.2 release. Please refer to 1.2.4 in the release notes. Ruth Frasur Evergreen Development and Support Administrator Indiana State Library 140 N. Senate

Re: [OPEN-ILS-GENERAL] Carousels in 3.4

2020-01-30 Thread Terran McCanna
+1 to Jane's response, that fixed it for us. Terran McCanna PINES Program Manager Georgia Public Library Service 2872 Woodcock Blvd, Suite 250 Atlanta, GA 30341 404-235-7138 tmcca...@georgialibraries.org On Wed, Jan 29, 2020, 8:49 PM Jane Sandberg wrote: > Hi Beth, > > I wonder if you are runni