Re: [OPEN-ILS-GENERAL] Login Failure

2014-07-11 Thread Jason Etheridge
We're on 2.5.2 and trying to create new staff accounts on our new system. When we create the account, the password works fine in the Validate Password option, but when we try to log into the OPAC or Staff Client, it gives us a Login Failure. I've assigned my user to the Global Admin rights,

Re: [OPEN-ILS-GENERAL] Login Failure

2014-07-11 Thread Patrick Gardella
No, we haven't yet. The new users have a Working Location. Still stumped. On Fri, Jul 11, 2014 at 12:49 PM, Jason Etheridge ja...@esilibrary.com wrote: We're on 2.5.2 and trying to create new staff accounts on our new system. When we create the account, the password works fine in the

Re: [OPEN-ILS-GENERAL] Login Failure

2014-07-11 Thread Justin Hopkins
Just double checking: Did you add a username to the OPAC/Staff client username field on the staff records? It might be helpful to see some screenshots of the staff records and what's happening in the staff client/opac. Justin On Fri Jul 11 13:18:14 2014, Patrick Gardella wrote: No, we

Re: [OPEN-ILS-GENERAL] Login Failure

2014-07-11 Thread Patrick Gardella
We wiped the system this afternoon to begin the final import from our old ILS. When we started with a fresh slate, we could create all the usernames we wanted. So I'm not sure what happened. We'll be careful creating new accounts and permissions groups going forward. Patrick On Fri, Jul 11,

[OPEN-ILS-GENERAL] Login Failure

2014-07-07 Thread Patrick Gardella
Good afternoon! We're on 2.5.2 and trying to create new staff accounts on our new system. When we create the account, the password works fine in the Validate Password option, but when we try to log into the OPAC or Staff Client, it gives us a Login Failure. I've assigned my user to the Global