Re: [OPEN-ILS-GENERAL] Electronic books not opening
Found it in the hamburger. 3.1. Thanks, Susan From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Kathy Lussier Sent: August 14, 2018 10:34 AM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Electronic books not opening A little birdie also just reminded me that you can find your Evergreen release in the web client by clicking on the About page from the hamburger menu in the upper right corner. I hope this helps! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org<mailto:kluss...@masslnc.org> On Tue, Aug 14, 2018 at 11:24 AM, Kathy Lussier mailto:kluss...@masslnc.org>> wrote: Hi Susan, It sounds like Martha is sending you in the right direction for help on the ezproxy issue, but as an added tip for getting help on this list, I would highly recommend that you contact your sys admin to determine what exact release of Evergreen you are on. The reason I asked the question was because I was trying to ascertain if you already had the fix that opens links in a new tab or if there was another unexpected issue you were running into. There are big differences between 3.0 and 3.1, and, even within each major release, each monthly maintenance release has been loaded with bug fixes lately, especially ones that improve the web client. If we know which specific release you are on, it makes it easier for us to help you troubleshoot whatever issue you are encountering. Thanks so much! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org<mailto:kluss...@masslnc.org> On Tue, Aug 14, 2018 at 11:17 AM, Oxford, Susan mailto:soxf...@ucn.ca>> wrote: Thank you. I’m trying to contact my EzProxy guy now. Would anyone happen to have a correct url for an electronic book I could look at to see how it is built? Thanks, Susan From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>] On Behalf Of Martha Driscoll Sent: August 14, 2018 10:14 AM To: open-ils-general@list.georgialibraries.org<mailto:open-ils-general@list.georgialibraries.org> Subject: Re: [OPEN-ILS-GENERAL] Electronic books not opening Hi Susan, That message is coming from your ezproxy. It does not have a configuration for the resource in the 856. Either that's a new database that your ezproxy does no know about or the URL in the 856 is incorrect. You should check with your ezproxy administrator. Martha Driscoll, Systems Manager North of Boston Library Exchange www.noblenet.org<http://www.noblenet.org> On Tue, Aug 14, 2018 at 11:06 AM Oxford, Susan mailto:soxf...@ucn.ca>> wrote: Hi Kathy, We are using 3.something. It’s a new version for us. I hit Ctrl and Enter and here’s what I get: From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>] On Behalf Of Kathy Lussier Sent: August 14, 2018 10:02 AM To: Evergreen Discussion Group mailto:open-ils-general@list.georgialibraries.org>> Subject: Re: [OPEN-ILS-GENERAL] Electronic books not opening Hi Susan, What version of Evergreen are you on and is this problem in the web client? There is a problem where the browser prevents you from opening links with http. You can open them by using CTRL-click to open the links in a new tab. A fix was added to the most recent maintenance releases so that those links now automatically open in a new tab - https://bugs.launchpad.net/evergreen/+bug/1777954. I hope this helps! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org<mailto:kluss...@masslnc.org> On Tue, Aug 14, 2018 at 10:49 AM, Oxford, Susan mailto:soxf...@ucn.ca>> wrote: Hello, I think I’m noticing that electronic books with a 856 tag are not opening up. In fact, I think I’m noticing any 856 tag in any record is not opening. Has anyone else noticed this? Is there a solution? Thanks, Susan Susan Oxford, MLIS Campus Librarian University College of the North UCN Thompson Campus 55 UCN Dr. Thompson, MB, R8N 1L7 204-677-6408 x 2 soxf...@ucn.ca<mailto:soxf...@ucn.ca>
Re: [OPEN-ILS-GENERAL] Electronic books not opening
A little birdie also just reminded me that you can find your Evergreen release in the web client by clicking on the About page from the hamburger menu in the upper right corner. I hope this helps! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128kluss...@masslnc.org On Tue, Aug 14, 2018 at 11:24 AM, Kathy Lussier wrote: > Hi Susan, > > It sounds like Martha is sending you in the right direction for help on > the ezproxy issue, but as an added tip for getting help on this list, I > would highly recommend that you contact your sys admin to determine what > exact release of Evergreen you are on. The reason I asked the question was > because I was trying to ascertain if you already had the fix that opens > links in a new tab or if there was another unexpected issue you were > running into. There are big differences between 3.0 and 3.1, and, even > within each major release, each monthly maintenance release has been loaded > with bug fixes lately, especially ones that improve the web client. If we > know which specific release you are on, it makes it easier for us to help > you troubleshoot whatever issue you are encountering. > > Thanks so much! > Kathy > > > > -- > Kathy Lussier > Project Coordinator > Massachusetts Library Network Cooperative > (508) 343-0128kluss...@masslnc.org > > > On Tue, Aug 14, 2018 at 11:17 AM, Oxford, Susan wrote: > >> Thank you. I’m trying to contact my EzProxy guy now. Would anyone happen >> to have a correct url for an electronic book I could look at to see how >> it is built? >> >> >> >> Thanks, >> >> >> >> Susan >> >> >> >> >> >> *From:* Open-ils-general [mailto:open-ils-general-bounc >> e...@list.georgialibraries.org] * On Behalf Of *Martha Driscoll >> *Sent:* August 14, 2018 10:14 AM >> *To:* open-ils-general@list.georgialibraries.org >> *Subject:* Re: [OPEN-ILS-GENERAL] Electronic books not opening >> >> >> >> Hi Susan, >> >> That message is coming from your ezproxy. It does not have a >> configuration for the resource in the 856. Either that's a new database >> that your >> >> ezproxy does no know about or the URL in the 856 is incorrect. >> >> >> >> You should check with your ezproxy administrator. >> >> >> >> >> >> Martha Driscoll, Systems Manager >> North of Boston Library Exchange >> www.noblenet.org >> >> >> >> >> >> On Tue, Aug 14, 2018 at 11:06 AM Oxford, Susan wrote: >> >> Hi Kathy, >> >> >> >> We are using 3.something. It’s a new version for us. I hit Ctrl and Enter >> and here’s what I get: >> >> >> >> *From:* Open-ils-general [mailto:open-ils-general-bounc >> e...@list.georgialibraries.org] *On Behalf Of *Kathy Lussier >> *Sent:* August 14, 2018 10:02 AM >> *To:* Evergreen Discussion Group > libraries.org> >> *Subject:* Re: [OPEN-ILS-GENERAL] Electronic books not opening >> >> >> >> Hi Susan, >> >> >> >> What version of Evergreen are you on and is this problem in the web >> client? >> >> >> >> There is a problem where the browser prevents you from opening links with >> http. You can open them by using CTRL-click to open the links in a new tab. >> >> >> >> A fix was added to the most recent maintenance releases so that those >> links now automatically open in a new tab - https://bugs.launchpad.net/e >> vergreen/+bug/1777954. >> >> >> >> I hope this helps! >> Kathy >> >> >> -- >> >> Kathy Lussier >> >> Project Coordinator >> >> Massachusetts Library Network Cooperative >> >> (508) 343-0128 >> >> kluss...@masslnc.org >> >> >> >> On Tue, Aug 14, 2018 at 10:49 AM, Oxford, Susan wrote: >> >> Hello, >> >> >> >> I think I’m noticing that electronic books with a 856 tag are not opening >> up. In fact, I think I’m noticing any 856 tag in any record is not opening. >> Has anyone else noticed this? Is there a solution? >> >> >> >> Thanks, >> >> >> >> Susan >> >> >> >> >> >> Susan Oxford, MLIS >> >> Campus Librarian >> >> University College of the North >> >> UCN Thompson Campus >> >> 55 UCN Dr. >> >> Thompson, MB, R8N 1L7 >> >> 204-677-6408 x 2 >> >> soxf...@ucn.ca >> >> >> >> >> >> >> >> >
Re: [OPEN-ILS-GENERAL] Electronic books not opening
Thank you! I have sent this on to our EZProxy person. Thanks, Susan From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Bianca Parisi Sent: August 14, 2018 10:19 AM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Electronic books not opening Hi Susan— Deslibris recently moved to https. You most likely need to change your database stanza: https://home.deslibris.ca/start#https Bianca Bianca Parisi MLIS, Library & Learning Commons Technology Coordinator [cid:image001.png@01D062EF.B6F045D0]<http://www.niagaracollege.ca/> Library & Learning Commons phone 905-735-2211 ext 7404 email bpar...@niagaracollege.ca<mailto:bpar...@niagaracollege.ca> website . http://nclibraries.niagaracollege.ca/library From: Open-ils-general mailto:open-ils-general-boun...@list.georgialibraries.org>> On Behalf Of Martha Driscoll Sent: Tuesday, August 14, 2018 11:14 AM To: open-ils-general@list.georgialibraries.org<mailto:open-ils-general@list.georgialibraries.org> Subject: Re: [OPEN-ILS-GENERAL] Electronic books not opening Hi Susan, That message is coming from your ezproxy. It does not have a configuration for the resource in the 856. Either that's a new database that your ezproxy does no know about or the URL in the 856 is incorrect. You should check with your ezproxy administrator. Martha Driscoll, Systems Manager North of Boston Library Exchange www.noblenet.org<http://www.noblenet.org> On Tue, Aug 14, 2018 at 11:06 AM Oxford, Susan mailto:soxf...@ucn.ca>> wrote: Hi Kathy, We are using 3.something. It’s a new version for us. I hit Ctrl and Enter and here’s what I get: From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>] On Behalf Of Kathy Lussier Sent: August 14, 2018 10:02 AM To: Evergreen Discussion Group mailto:open-ils-general@list.georgialibraries.org>> Subject: Re: [OPEN-ILS-GENERAL] Electronic books not opening Hi Susan, What version of Evergreen are you on and is this problem in the web client? There is a problem where the browser prevents you from opening links with http. You can open them by using CTRL-click to open the links in a new tab. A fix was added to the most recent maintenance releases so that those links now automatically open in a new tab - https://bugs.launchpad.net/evergreen/+bug/1777954. I hope this helps! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org<mailto:kluss...@masslnc.org> On Tue, Aug 14, 2018 at 10:49 AM, Oxford, Susan mailto:soxf...@ucn.ca>> wrote: Hello, I think I’m noticing that electronic books with a 856 tag are not opening up. In fact, I think I’m noticing any 856 tag in any record is not opening. Has anyone else noticed this? Is there a solution? Thanks, Susan Susan Oxford, MLIS Campus Librarian University College of the North UCN Thompson Campus 55 UCN Dr. Thompson, MB, R8N 1L7 204-677-6408 x 2 soxf...@ucn.ca<mailto:soxf...@ucn.ca>
Re: [OPEN-ILS-GENERAL] Electronic books not opening
Hi Susan, It sounds like Martha is sending you in the right direction for help on the ezproxy issue, but as an added tip for getting help on this list, I would highly recommend that you contact your sys admin to determine what exact release of Evergreen you are on. The reason I asked the question was because I was trying to ascertain if you already had the fix that opens links in a new tab or if there was another unexpected issue you were running into. There are big differences between 3.0 and 3.1, and, even within each major release, each monthly maintenance release has been loaded with bug fixes lately, especially ones that improve the web client. If we know which specific release you are on, it makes it easier for us to help you troubleshoot whatever issue you are encountering. Thanks so much! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128kluss...@masslnc.org On Tue, Aug 14, 2018 at 11:17 AM, Oxford, Susan wrote: > Thank you. I’m trying to contact my EzProxy guy now. Would anyone happen > to have a correct url for an electronic book I could look at to see how > it is built? > > > > Thanks, > > > > Susan > > > > > > *From:* Open-ils-general [mailto:open-ils-general- > boun...@list.georgialibraries.org] * On Behalf Of *Martha Driscoll > *Sent:* August 14, 2018 10:14 AM > *To:* open-ils-general@list.georgialibraries.org > *Subject:* Re: [OPEN-ILS-GENERAL] Electronic books not opening > > > > Hi Susan, > > That message is coming from your ezproxy. It does not have a > configuration for the resource in the 856. Either that's a new database > that your > > ezproxy does no know about or the URL in the 856 is incorrect. > > > > You should check with your ezproxy administrator. > > > > > > Martha Driscoll, Systems Manager > North of Boston Library Exchange > www.noblenet.org > > > > > > On Tue, Aug 14, 2018 at 11:06 AM Oxford, Susan wrote: > > Hi Kathy, > > > > We are using 3.something. It’s a new version for us. I hit Ctrl and Enter > and here’s what I get: > > > > *From:* Open-ils-general [mailto:open-ils-general- > boun...@list.georgialibraries.org] *On Behalf Of *Kathy Lussier > *Sent:* August 14, 2018 10:02 AM > *To:* Evergreen Discussion Group georgialibraries.org> > *Subject:* Re: [OPEN-ILS-GENERAL] Electronic books not opening > > > > Hi Susan, > > > > What version of Evergreen are you on and is this problem in the web client? > > > > There is a problem where the browser prevents you from opening links with > http. You can open them by using CTRL-click to open the links in a new tab. > > > > A fix was added to the most recent maintenance releases so that those > links now automatically open in a new tab - https://bugs.launchpad.net/ > evergreen/+bug/1777954. > > > > I hope this helps! > Kathy > > > -- > > Kathy Lussier > > Project Coordinator > > Massachusetts Library Network Cooperative > > (508) 343-0128 > > kluss...@masslnc.org > > > > On Tue, Aug 14, 2018 at 10:49 AM, Oxford, Susan wrote: > > Hello, > > > > I think I’m noticing that electronic books with a 856 tag are not opening > up. In fact, I think I’m noticing any 856 tag in any record is not opening. > Has anyone else noticed this? Is there a solution? > > > > Thanks, > > > > Susan > > > > > > Susan Oxford, MLIS > > Campus Librarian > > University College of the North > > UCN Thompson Campus > > 55 UCN Dr. > > Thompson, MB, R8N 1L7 > > 204-677-6408 x 2 > > soxf...@ucn.ca > > > > > > > >
Re: [OPEN-ILS-GENERAL] Electronic books not opening
Hi Susan— Deslibris recently moved to https. You most likely need to change your database stanza: https://home.deslibris.ca/start#https Bianca Bianca Parisi MLIS, Library & Learning Commons Technology Coordinator [cid:image001.png@01D062EF.B6F045D0]<http://www.niagaracollege.ca/> Library & Learning Commons phone 905-735-2211 ext 7404 email bpar...@niagaracollege.ca<mailto:bpar...@niagaracollege.ca> website . http://nclibraries.niagaracollege.ca/library From: Open-ils-general On Behalf Of Martha Driscoll Sent: Tuesday, August 14, 2018 11:14 AM To: open-ils-general@list.georgialibraries.org Subject: Re: [OPEN-ILS-GENERAL] Electronic books not opening Hi Susan, That message is coming from your ezproxy. It does not have a configuration for the resource in the 856. Either that's a new database that your ezproxy does no know about or the URL in the 856 is incorrect. You should check with your ezproxy administrator. Martha Driscoll, Systems Manager North of Boston Library Exchange www.noblenet.org<http://www.noblenet.org> On Tue, Aug 14, 2018 at 11:06 AM Oxford, Susan mailto:soxf...@ucn.ca>> wrote: Hi Kathy, We are using 3.something. It’s a new version for us. I hit Ctrl and Enter and here’s what I get: From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>] On Behalf Of Kathy Lussier Sent: August 14, 2018 10:02 AM To: Evergreen Discussion Group mailto:open-ils-general@list.georgialibraries.org>> Subject: Re: [OPEN-ILS-GENERAL] Electronic books not opening Hi Susan, What version of Evergreen are you on and is this problem in the web client? There is a problem where the browser prevents you from opening links with http. You can open them by using CTRL-click to open the links in a new tab. A fix was added to the most recent maintenance releases so that those links now automatically open in a new tab - https://bugs.launchpad.net/evergreen/+bug/1777954. I hope this helps! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org<mailto:kluss...@masslnc.org> On Tue, Aug 14, 2018 at 10:49 AM, Oxford, Susan mailto:soxf...@ucn.ca>> wrote: Hello, I think I’m noticing that electronic books with a 856 tag are not opening up. In fact, I think I’m noticing any 856 tag in any record is not opening. Has anyone else noticed this? Is there a solution? Thanks, Susan Susan Oxford, MLIS Campus Librarian University College of the North UCN Thompson Campus 55 UCN Dr. Thompson, MB, R8N 1L7 204-677-6408 x 2 soxf...@ucn.ca<mailto:soxf...@ucn.ca>
Re: [OPEN-ILS-GENERAL] Electronic books not opening
Thank you. I’m trying to contact my EzProxy guy now. Would anyone happen to have a correct url for an electronic book I could look at to see how it is built? Thanks, Susan From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Martha Driscoll Sent: August 14, 2018 10:14 AM To: open-ils-general@list.georgialibraries.org Subject: Re: [OPEN-ILS-GENERAL] Electronic books not opening Hi Susan, That message is coming from your ezproxy. It does not have a configuration for the resource in the 856. Either that's a new database that your ezproxy does no know about or the URL in the 856 is incorrect. You should check with your ezproxy administrator. Martha Driscoll, Systems Manager North of Boston Library Exchange www.noblenet.org<http://www.noblenet.org> On Tue, Aug 14, 2018 at 11:06 AM Oxford, Susan mailto:soxf...@ucn.ca>> wrote: Hi Kathy, We are using 3.something. It’s a new version for us. I hit Ctrl and Enter and here’s what I get: From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>] On Behalf Of Kathy Lussier Sent: August 14, 2018 10:02 AM To: Evergreen Discussion Group mailto:open-ils-general@list.georgialibraries.org>> Subject: Re: [OPEN-ILS-GENERAL] Electronic books not opening Hi Susan, What version of Evergreen are you on and is this problem in the web client? There is a problem where the browser prevents you from opening links with http. You can open them by using CTRL-click to open the links in a new tab. A fix was added to the most recent maintenance releases so that those links now automatically open in a new tab - https://bugs.launchpad.net/evergreen/+bug/1777954. I hope this helps! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org<mailto:kluss...@masslnc.org> On Tue, Aug 14, 2018 at 10:49 AM, Oxford, Susan mailto:soxf...@ucn.ca>> wrote: Hello, I think I’m noticing that electronic books with a 856 tag are not opening up. In fact, I think I’m noticing any 856 tag in any record is not opening. Has anyone else noticed this? Is there a solution? Thanks, Susan Susan Oxford, MLIS Campus Librarian University College of the North UCN Thompson Campus 55 UCN Dr. Thompson, MB, R8N 1L7 204-677-6408 x 2 soxf...@ucn.ca<mailto:soxf...@ucn.ca>
Re: [OPEN-ILS-GENERAL] Electronic books not opening
Hi Susan, If you right-click on the link to open in a new window, it should work. There is a patch to force the links to open in a new window here: https://bugs.launchpad.net/evergreen/+bug/1777954 Terran McCanna PINES Program Manager Georgia Public Library Service tmcca...@georgialibraries.org * The GPLS office is in the midst of relocating offices. We may be reached by all of the current mechanisms during the transition, but to ensure the most prompt response, please use the Help Desk: https://help.georgialibraries.org On Tue, Aug 14, 2018 at 10:49 AM, Oxford, Susan wrote: > Hello, > > > > I think I’m noticing that electronic books with a 856 tag are not opening > up. In fact, I think I’m noticing any 856 tag in any record is not opening. > Has anyone else noticed this? Is there a solution? > > > > Thanks, > > > > Susan > > > > > > Susan Oxford, MLIS > > Campus Librarian > > University College of the North > > UCN Thompson Campus > > 55 UCN Dr. > > Thompson, MB, R8N 1L7 > > 204-677-6408 x 2 > > soxf...@ucn.ca > > > > >
Re: [OPEN-ILS-GENERAL] Electronic books not opening
Hi Susan, What version of Evergreen are you on and is this problem in the web client? There is a problem where the browser prevents you from opening links with http. You can open them by using CTRL-click to open the links in a new tab. A fix was added to the most recent maintenance releases so that those links now automatically open in a new tab - https://bugs.launchpad.net/evergreen/+bug/1777954. I hope this helps! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128kluss...@masslnc.org On Tue, Aug 14, 2018 at 10:49 AM, Oxford, Susan wrote: > Hello, > > > > I think I’m noticing that electronic books with a 856 tag are not opening > up. In fact, I think I’m noticing any 856 tag in any record is not opening. > Has anyone else noticed this? Is there a solution? > > > > Thanks, > > > > Susan > > > > > > Susan Oxford, MLIS > > Campus Librarian > > University College of the North > > UCN Thompson Campus > > 55 UCN Dr. > > Thompson, MB, R8N 1L7 > > 204-677-6408 x 2 > > soxf...@ucn.ca > > > > >
