Re: [OPEN-ILS-GENERAL] Reminders for expiring cards

2015-12-20 Thread Morgan, Michele
*Angela > Kilsdonk > *Sent:* Friday, December 18, 2015 4:43 PM > *To:* Evergreen Discussion Group; vgiord...@juniatalibrary.org > *Subject:* Re: [OPEN-ILS-GENERAL] Reminders for expiring cards > > > > Hi Vince, > > > > In version 2.9 there is a new Action Trigg

Re: [OPEN-ILS-GENERAL] Reminders for expiring cards

2015-12-19 Thread Josh Stompro
...@juniatalibrary.org Subject: Re: [OPEN-ILS-GENERAL] Reminders for expiring cards Hi Vince, In version 2.9 there is a new Action Trigger called "30 Day Account Expiration Courtesy Notice" that can be used to send patrons a reminder that their accounts will expire in the near future. The Acti

Re: [OPEN-ILS-GENERAL] Reminders for expiring cards

2015-12-18 Thread Elisabeth Keppler
We are SO looking forward to 2.9! On Fri, Dec 18, 2015 at 5:43 PM, Angela Kilsdonk wrote: > Hi Vince, > > In version 2.9 there is a new Action Trigger called "30 Day Account > Expiration Courtesy Notice" that can be used to send patrons a reminder > that their accounts

Re: [OPEN-ILS-GENERAL] Reminders for expiring cards

2015-12-18 Thread Elisabeth Keppler
Forsyth NC runs a report on the 15th of every month identifying the email addresses of those patrons whose cards expire the next month. We use vendor Constant Contact to send a mass email to all those addresses letting the patrons know that their cards are due to expire. Included in the text of

Re: [OPEN-ILS-GENERAL] Reminders for expiring cards

2015-12-18 Thread Angela Kilsdonk
Hi Vince, In version 2.9 there is a new Action Trigger called "30 Day Account Expiration Courtesy Notice" that can be used to send patrons a reminder that their accounts will expire in the near future. The Action Trigger can be modified for a time period other than 30 days. Hope this helps,

[OPEN-ILS-GENERAL] Reminders for expiring cards

2015-12-18 Thread Vince Giordano
Does anyone use a method for reminding patrons that their library card is soon expiring? We are having patrons who primarily use Overdrive contact us and say there is an error or block on their account (due to their card expiring). I didn't know if there was a feature to send out a courtesy email