Re: [OPEN-ILS-GENERAL] Holds placed prior to status change (Hardy, Elaine)

2014-02-28 Thread McCanna, Terran
: Deana Cunningham deana.cunning...@granvillecounty.org To: open-ils-general@list.georgialibraries.org Sent: Thursday, February 27, 2014 6:23:20 PM Subject: Re: [OPEN-ILS-GENERAL] Holds placed prior to status change (Hardy, Elaine) Elaine, I see what you are saying, but I can minimize

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change (Hardy, Elaine)

2014-02-28 Thread Maria Parker
: Friday, February 28, 2014 9:40 AM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Holds placed prior to status change (Hardy, Elaine) Hi Deanna, Our libraries typically run reports to get lists of Missing items to check the shelves for them on a regular basis. It's a much more

Re: [OPEN-ILS-GENERAL] holds placed prior to status change

2014-02-28 Thread Deana Cunningham
Leslie - Unfortunately, if the holds aren't triggered automatically at check in staff has no idea they need to go check and retarget holds for those items. I do assume the cron job to look for holds would find an item with a recently changed status, but I don't know as our's isn't working at

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change (Hardy, Elaine)

2014-02-28 Thread Michele Morgan
Hi Deanna, These checkin modifiers were added in Release 2.2 (I believe). From the Launchpad bug: 2 - Retarget Local Holds / Retarget All Statuses When checking in items that are owned by the library and are In process (or, with the second option selected, in general) attempt to find a local

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread Hardy, Elaine
/pines From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Deana Cunningham Sent: Wednesday, February 26, 2014 5:05 PM To: open-ils-general@list.georgialibraries.org Subject: [OPEN-ILS-GENERAL] Holds placed prior to status

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread Elisabeth Keppler
We're new to Evergreen and have been struggling with holds on new items. We've had issues with Find Another Target messing up the holds queue, but we may have been doing it incorrectly. When you say to Find Another Target for the hold on top of the queue, Tina, do you mean the first hold that

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread Hardy, Elaine
...@list.georgialibraries.org] On Behalf Of Elisabeth Keppler Sent: Thursday, February 27, 2014 9:05 AM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Holds placed prior to status change We're new to Evergreen and have been struggling with holds on new items. We've had issues with Find Another

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread Laurie Love
-general-boun...@list.georgialibraries.org] On Behalf Of Elisabeth Keppler Sent: Thursday, February 27, 2014 9:05 AM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Holds placed prior to status change We're new to Evergreen and have been struggling with holds on new items. We've

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread Elisabeth Keppler
-general-boun...@list.georgialibraries.org] *On Behalf Of *Elisabeth Keppler *Sent:* Thursday, February 27, 2014 9:05 AM *To:* Evergreen Discussion Group *Subject:* Re: [OPEN-ILS-GENERAL] Holds placed prior to status change We're new to Evergreen and have been struggling with holds on new

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread Mary Toma
Keppler *Sent:* Thursday, February 27, 2014 9:05 AM *To:* Evergreen Discussion Group *Subject:* Re: [OPEN-ILS-GENERAL] Holds placed prior to status change We're new to Evergreen and have been struggling with holds on new items. We've had issues with Find Another Target messing up the holds

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread Lynn Floyd
...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Elisabeth Keppler Sent: Thursday, February 27, 2014 9:46 AM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Holds placed prior to status change Thanks, everyone. I really

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread Sarah Childs
, February 27, 2014 9:46 AM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Holds placed prior to status change Thanks, everyone. I really appreciate how generous Evergreen librarians are with their knowledge and experience! Out of curiosity, is it common practice out

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread Tina Ji (Project Sitka)
Hi Lise, When you say to Find Another Target for the hold on top of the queue, Tina, do you mean the first hold that appears when we click on View Holds for the record? I mean the next hold that should be filled according to the adopted hold filling method. Most of our libraries fill holds

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread Elisabeth Keppler
Thanks, Tina. I wonder if being part of a consortium that uses age hold protection will cause problems. If all of my library system's holds are down a ways on the queue, would I select the highest hold for my system rather than the top hold on the entire queue? Will this cause problems for

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread Tina Ji (Project Sitka)
Hi Lise, We have some groups of libraries/systems sharing resources among themselves. Some of them libraries use age protect, too. But we don't have consortium level resource sharing. I see multiple hold queues for holds to be filled by different item groups on View Holds. So I guess you

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread St. John, Leslie
I've been analyzing our holds processes for a while and your conversation got me going back around to do some double checking a couple of things. So we just performed a test on the scenario presented; a copy is missing, then found, checked-in but not immediately targeted; and reconfirmed what

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change (Hardy, Elaine)

2014-02-27 Thread Deana Cunningham
Elaine, I see what you are saying, but I can minimize the possibility of an unsuspecting patron placing a hold by making missing items holdable but not OPAC visible. If a staff person should place a hold for the patron without noticing there are no items listed beneath the record in the staff

[OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-26 Thread Deana Cunningham
Hi great brain! I was playing around today on our test server and have a question about hold triggering. After an item has a status change to missing or trace, any holds placed prior to that change are not getting triggered upon item check in. I have tried checking the item in numerous times

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-26 Thread Tina Ji (Project Sitka)
Hi Deana, If your 'missing' and 'trace' statuses are non-holdable, this is probably the expected behaviour. We experience the same thing with our hold targeter running every 15 mins for new holds (placed within 24 hours) and daily for old holds (placed 24 hours ago). So new holds may be