Re: [OPEN-ILS-GENERAL] Some help setting up.

2017-11-08 Thread Chazya Sinkamba
Yes Ben I did rename the organizational units.

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben 
Shum
Sent: Monday, November 06, 2017 4:08 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Some help setting up.

 

Ah okay, I re-read your original email.  So this error is only occurring when 
you do a search by database ID?  And you're on a 2.11 test system?  And you're 
using the database ID from Evergreen for the bib record you want to find?  
Hmm... I'll think about that some more.

 

It could be that there's some other misconfigured setting afoot.  What other 
changes have you made to the test server?  Did you rename any of the 
organizational units?

 

-- Ben

 

On Mon, Nov 6, 2017 at 8:58 AM, Chazya Sinkamba <chazya.sinka...@northrise.net 
<mailto:chazya.sinka...@northrise.net> > wrote:

Hi Ben, 

Thanks . I have assigned 8GB RAM to the test server, and free reign of a core 
i3  processor

 

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org 
<mailto:open-ils-general-boun...@list.georgialibraries.org> ] On Behalf Of Ben 
Shum
Sent: Monday, November 06, 2017 3:59 PM


To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org 
<mailto:open-ils-general@list.georgialibraries.org> >
Subject: Re: [OPEN-ILS-GENERAL] Some help setting up.

 

Slow rate of response and internal server errors like that, my first instinct 
would be a potential memory exhaustion issue and Linux killing off critical 
services in between use and commands.

 

How much RAM is assigned to your test server?  For my test servers, I usually 
assign 4 GB of memory for my Evergreen virtual machines.  For production, you 
will probably need more memory depending on the number of users expected to 
access, size of your database with real bib records and copy data, etc.

 

-- Ben

 

 

On Mon, Nov 6, 2017 at 7:22 AM, Chazya Sinkamba <chazya.sinka...@northrise.net 
<mailto:chazya.sinka...@northrise.net> > wrote:

Thanks a lot for the response. Apache restart does not appear to help.

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org 
<mailto:open-ils-general-boun...@list.georgialibraries.org> ] On Behalf Of Dan 
Scott
Sent: Monday, November 06, 2017 1:38 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org 
<mailto:open-ils-general@list.georgialibraries.org> >
Subject: Re: [OPEN-ILS-GENERAL] Some help setting up.

 

Bit of a wild guess, but Apache needs to be started or restarted *after* the 
opensrf services.

 

On Nov 6, 2017 2:38 AM, "Chazya Sinkamba" <chazya.sinka...@northrise.net 
<mailto:chazya.sinka...@northrise.net> > wrote:

Hello,

So I set up an evergreen server following the instructions here: 
http://docs.evergreen-ils.org/2.11/ some months back and loaded sample data 
(concerto). I got back to work on it today, and when I use the search by 
database ID option, I get the internal server error on my screen. I have 
confirmed the ID does exist in the database. Anyone else ever experienced this, 
or has a remedy for it? The 3 lines below appeared in the logs at the time I 
was searching: 

 

Nov  6 08:52:15 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:50:05 
+0200] "GET 
/eg/opac/results?blimit=10;qtype=title;locg=1;fi%3Ahas_browse_entry=631%2C31 
HTTP/1.1" 500 982

Nov  6 08:53:10 ubuntu-evergreen apache2[13620]: [perl:warn] [pid 13620] 
[client 10.5.1.84:62785 <http://10.5.1.84:62785> ] egweb: template error: undef 
error - Can't use an undefined value as an ARRAY reference at 
/usr/local/share/perl/5.22.1/OpenILS/WWW/EGCatLoader/Util.pm line 102.\n

Nov  6 08:53:10 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:52:09 
+0200] "GET /eg/opac/record/100 HTTP/1.1" 500 2552

 

Searching the catalog won’t work either as when I click on a title, the page 
takes an unbelievable amount of time to load, then brings up the search screen 
as in the attached screenshot. 

Some help will be appreciated. 

Regards

 

 

 


Chazya Sinkamba, Dip AME, BIT(c)

Programmer Associate


 


chazya.sinkamba[at]northrise.net <http://northrise.net>  | m: +260 964 350 487 
| p: +260 212 622 195 | f: +260 212 622 198


 


 <http://www.northriseuniversity.com/> www.northriseuniversity.com |  
<http://www.northrise.org/> www.northrise.org 
<https://www.facebook.com/Northrise><https://twitter.com/northriseu>
<https://vimeo.com/northrise> 



Main Campus: 30029 Kitwe-Ndola Dual Carriage Highway • P.O. Box 240271 • Ndola 
• Zambia

Town Campus: Buteko Avenue • Caravelle House • P.O. Box 240271 • Ndola • Zambia

Solwezi Campus: Mary Begg Kansanshi Mine Clinic • Mushitala • P.O. Box 110274 • 
Solwezi • Zambia

This message is confidentia

Re: [OPEN-ILS-GENERAL] Some help setting up.

2017-11-08 Thread Chazya Sinkamba
I just noticed something, database IDs 1-4 are responding, everything after 
that is resulting in the same error. I don’t understand why, I imported the 
same xml file using the instructions on migration. Anyone else ever experienced 
this?

 

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben 
Shum
Sent: Monday, November 06, 2017 4:08 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Some help setting up.

 

Ah okay, I re-read your original email.  So this error is only occurring when 
you do a search by database ID?  And you're on a 2.11 test system?  And you're 
using the database ID from Evergreen for the bib record you want to find?  
Hmm... I'll think about that some more.

 

It could be that there's some other misconfigured setting afoot.  What other 
changes have you made to the test server?  Did you rename any of the 
organizational units?

 

-- Ben

 

On Mon, Nov 6, 2017 at 8:58 AM, Chazya Sinkamba <chazya.sinka...@northrise.net 
<mailto:chazya.sinka...@northrise.net> > wrote:

Hi Ben, 

Thanks . I have assigned 8GB RAM to the test server, and free reign of a core 
i3  processor

 

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org 
<mailto:open-ils-general-boun...@list.georgialibraries.org> ] On Behalf Of Ben 
Shum
Sent: Monday, November 06, 2017 3:59 PM


To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org 
<mailto:open-ils-general@list.georgialibraries.org> >
Subject: Re: [OPEN-ILS-GENERAL] Some help setting up.

 

Slow rate of response and internal server errors like that, my first instinct 
would be a potential memory exhaustion issue and Linux killing off critical 
services in between use and commands.

 

How much RAM is assigned to your test server?  For my test servers, I usually 
assign 4 GB of memory for my Evergreen virtual machines.  For production, you 
will probably need more memory depending on the number of users expected to 
access, size of your database with real bib records and copy data, etc.

 

-- Ben

 

 

On Mon, Nov 6, 2017 at 7:22 AM, Chazya Sinkamba <chazya.sinka...@northrise.net 
<mailto:chazya.sinka...@northrise.net> > wrote:

Thanks a lot for the response. Apache restart does not appear to help.

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org 
<mailto:open-ils-general-boun...@list.georgialibraries.org> ] On Behalf Of Dan 
Scott
Sent: Monday, November 06, 2017 1:38 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org 
<mailto:open-ils-general@list.georgialibraries.org> >
Subject: Re: [OPEN-ILS-GENERAL] Some help setting up.

 

Bit of a wild guess, but Apache needs to be started or restarted *after* the 
opensrf services.

 

On Nov 6, 2017 2:38 AM, "Chazya Sinkamba" <chazya.sinka...@northrise.net 
<mailto:chazya.sinka...@northrise.net> > wrote:

Hello,

So I set up an evergreen server following the instructions here: 
http://docs.evergreen-ils.org/2.11/ some months back and loaded sample data 
(concerto). I got back to work on it today, and when I use the search by 
database ID option, I get the internal server error on my screen. I have 
confirmed the ID does exist in the database. Anyone else ever experienced this, 
or has a remedy for it? The 3 lines below appeared in the logs at the time I 
was searching: 

 

Nov  6 08:52:15 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:50:05 
+0200] "GET 
/eg/opac/results?blimit=10;qtype=title;locg=1;fi%3Ahas_browse_entry=631%2C31 
HTTP/1.1" 500 982

Nov  6 08:53:10 ubuntu-evergreen apache2[13620]: [perl:warn] [pid 13620] 
[client 10.5.1.84:62785 <http://10.5.1.84:62785> ] egweb: template error: undef 
error - Can't use an undefined value as an ARRAY reference at 
/usr/local/share/perl/5.22.1/OpenILS/WWW/EGCatLoader/Util.pm line 102.\n

Nov  6 08:53:10 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:52:09 
+0200] "GET /eg/opac/record/100 HTTP/1.1" 500 2552

 

Searching the catalog won’t work either as when I click on a title, the page 
takes an unbelievable amount of time to load, then brings up the search screen 
as in the attached screenshot. 

Some help will be appreciated. 

Regards

 

 

 


Chazya Sinkamba, Dip AME, BIT(c)

Programmer Associate


 


chazya.sinkamba[at]northrise.net <http://northrise.net>  | m: +260 964 350 487 
| p: +260 212 622 195 | f: +260 212 622 198


 


 <http://www.northriseuniversity.com/> www.northriseuniversity.com |  
<http://www.northrise.org/> www.northrise.org 
<https://www.facebook.com/Northrise><https://twitter.com/northriseu>
<https://vimeo.com/northrise> 



Main Campus: 30029 Kitwe-Ndola Dual Carriage Highway • P.O. Box 240271 • Ndola 
• Zambia

Town Cam

Re: [OPEN-ILS-GENERAL] Some help setting up.

2017-11-06 Thread Ben Shum
Ah okay, I re-read your original email.  So this error is only occurring
when you do a search by database ID?  And you're on a 2.11 test system?
And you're using the database ID from Evergreen for the bib record you want
to find?  Hmm... I'll think about that some more.

It could be that there's some other misconfigured setting afoot.  What
other changes have you made to the test server?  Did you rename any of the
organizational units?

-- Ben

On Mon, Nov 6, 2017 at 8:58 AM, Chazya Sinkamba <
chazya.sinka...@northrise.net> wrote:

> Hi Ben,
>
> Thanks . I have assigned 8GB RAM to the test server, and free reign of a
> core i3  processor
>
>
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] *On Behalf Of *Ben Shum
> *Sent:* Monday, November 06, 2017 3:59 PM
>
> *To:* Evergreen Discussion Group <open-ils-general@list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] Some help setting up.
>
>
>
> Slow rate of response and internal server errors like that, my first
> instinct would be a potential memory exhaustion issue and Linux killing off
> critical services in between use and commands.
>
>
>
> How much RAM is assigned to your test server?  For my test servers, I
> usually assign 4 GB of memory for my Evergreen virtual machines.  For
> production, you will probably need more memory depending on the number of
> users expected to access, size of your database with real bib records and
> copy data, etc.
>
>
>
> -- Ben
>
>
>
>
>
> On Mon, Nov 6, 2017 at 7:22 AM, Chazya Sinkamba <
> chazya.sinka...@northrise.net> wrote:
>
> Thanks a lot for the response. Apache restart does not appear to help.
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] *On Behalf Of *Dan Scott
> *Sent:* Monday, November 06, 2017 1:38 PM
> *To:* Evergreen Discussion Group <open-ils-general@list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] Some help setting up.
>
>
>
> Bit of a wild guess, but Apache needs to be started or restarted *after*
> the opensrf services.
>
>
>
> On Nov 6, 2017 2:38 AM, "Chazya Sinkamba" <chazya.sinka...@northrise.net>
> wrote:
>
> Hello,
>
> So I set up an evergreen server following the instructions here:
> http://docs.evergreen-ils.org/2.11/ some months back and loaded sample
> data (concerto). I got back to work on it today, and when I use the search
> by database ID option, I get the internal server error on my screen. I have
> confirmed the ID does exist in the database. Anyone else ever experienced
> this, or has a remedy for it? The 3 lines below appeared in the logs at the
> time I was searching:
>
>
>
> Nov  6 08:52:15 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:50:05
> +0200] "GET 
> /eg/opac/results?blimit=10;qtype=title;locg=1;fi%3Ahas_browse_entry=631%2C31
> HTTP/1.1" 500 982
>
> Nov  6 08:53:10 ubuntu-evergreen apache2[13620]: [perl:warn] [pid 13620]
> [client 10.5.1.84:62785] egweb: template error: undef error - Can't use
> an undefined value as an ARRAY reference at /usr/local/share/perl/5.22.1/
> OpenILS/WWW/EGCatLoader/Util.pm line 102.\n
>
> Nov  6 08:53:10 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:52:09
> +0200] "GET /eg/opac/record/100 HTTP/1.1" 500 2552
>
>
>
> Searching the catalog won’t work either as when I click on a title, the
> page takes an unbelievable amount of time to load, then brings up the
> search screen as in the attached screenshot.
>
> Some help will be appreciated.
>
> Regards
>
>
>
>
>
>
>
> *Chazya Sinkamba, **Dip AME, BIT(c)*
>
> Programmer Associate
>
>  [image: Description: Description: Description: C:\Program Files\Common
> Files\Microsoft Shared\Stationery\header.png]
>
> chazya.sinkamba[at]northrise.net | m: +260 964 350 487 | p: +260 212 622
> 195 | f: +260 212 622 198
>
>
>
> *www.northriseuniversity.com* <http://www.northriseuniversity.com/>* | *
> *www.northrise.org* <http://www.northrise.org/>[image:
> Description: cid:image002.gif@01D0A90D.9BC8C700]
> <https://www.facebook.com/Northrise>  [image: Description:
> cid:image003.gif@01D0A90D.9BC8C700] <https://twitter.com/northriseu>  [image:
> Description: cid:image004.jpg@01D0A90D.9BC8C700]
> <https://vimeo.com/northrise>
>
> *Main Campus: 30029 Kitwe-Ndola Dual Carriage Highway • P.O. Box 240271 •
> Ndola • Zambia*
>
> *Town Campus: Buteko Avenue • Caravelle House • P.O. Box 240271 • Ndola •
> Zambia*
>
> *Solwezi Campus: Mary Begg Kansanshi Mine Clinic • Mushitala • **P.O. Box
> 110274 **

Re: [OPEN-ILS-GENERAL] Some help setting up.

2017-11-06 Thread Chazya Sinkamba
Hi Ben, 

Thanks . I have assigned 8GB RAM to the test server, and free reign of a core 
i3  processor

 

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben 
Shum
Sent: Monday, November 06, 2017 3:59 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Some help setting up.

 

Slow rate of response and internal server errors like that, my first instinct 
would be a potential memory exhaustion issue and Linux killing off critical 
services in between use and commands.

 

How much RAM is assigned to your test server?  For my test servers, I usually 
assign 4 GB of memory for my Evergreen virtual machines.  For production, you 
will probably need more memory depending on the number of users expected to 
access, size of your database with real bib records and copy data, etc.

 

-- Ben

 

 

On Mon, Nov 6, 2017 at 7:22 AM, Chazya Sinkamba <chazya.sinka...@northrise.net 
<mailto:chazya.sinka...@northrise.net> > wrote:

Thanks a lot for the response. Apache restart does not appear to help.

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org 
<mailto:open-ils-general-boun...@list.georgialibraries.org> ] On Behalf Of Dan 
Scott
Sent: Monday, November 06, 2017 1:38 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org 
<mailto:open-ils-general@list.georgialibraries.org> >
Subject: Re: [OPEN-ILS-GENERAL] Some help setting up.

 

Bit of a wild guess, but Apache needs to be started or restarted *after* the 
opensrf services.

 

On Nov 6, 2017 2:38 AM, "Chazya Sinkamba" <chazya.sinka...@northrise.net 
<mailto:chazya.sinka...@northrise.net> > wrote:

Hello,

So I set up an evergreen server following the instructions here: 
http://docs.evergreen-ils.org/2.11/ some months back and loaded sample data 
(concerto). I got back to work on it today, and when I use the search by 
database ID option, I get the internal server error on my screen. I have 
confirmed the ID does exist in the database. Anyone else ever experienced this, 
or has a remedy for it? The 3 lines below appeared in the logs at the time I 
was searching: 

 

Nov  6 08:52:15 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:50:05 
+0200] "GET 
/eg/opac/results?blimit=10;qtype=title;locg=1;fi%3Ahas_browse_entry=631%2C31 
HTTP/1.1" 500 982

Nov  6 08:53:10 ubuntu-evergreen apache2[13620]: [perl:warn] [pid 13620] 
[client 10.5.1.84:62785 <http://10.5.1.84:62785> ] egweb: template error: undef 
error - Can't use an undefined value as an ARRAY reference at 
/usr/local/share/perl/5.22.1/OpenILS/WWW/EGCatLoader/Util.pm line 102.\n

Nov  6 08:53:10 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:52:09 
+0200] "GET /eg/opac/record/100 HTTP/1.1" 500 2552

 

Searching the catalog won’t work either as when I click on a title, the page 
takes an unbelievable amount of time to load, then brings up the search screen 
as in the attached screenshot. 

Some help will be appreciated. 

Regards

 

 

 


Chazya Sinkamba, Dip AME, BIT(c)

Programmer Associate


 


chazya.sinkamba[at]northrise.net <http://northrise.net>  | m: +260 964 350 487 
| p: +260 212 622 195 | f: +260 212 622 198


 


 <http://www.northriseuniversity.com/> www.northriseuniversity.com |  
<http://www.northrise.org/> www.northrise.org 
<https://www.facebook.com/Northrise><https://twitter.com/northriseu>
<https://vimeo.com/northrise> 



Main Campus: 30029 Kitwe-Ndola Dual Carriage Highway • P.O. Box 240271 • Ndola 
• Zambia

Town Campus: Buteko Avenue • Caravelle House • P.O. Box 240271 • Ndola • Zambia

Solwezi Campus: Mary Begg Kansanshi Mine Clinic • Mushitala • P.O. Box 110274 • 
Solwezi • Zambia

This message is confidential. It may also be privileged or otherwise protected 
by work product immunity or other legal rules. If you have received it by 
mistake, please let us know by e-mail reply and delete it from your system; you 
may not copy this message or disclose its contents to anyone. The integrity and 
security of this message cannot be guaranteed on the Internet.

 

 

 





 

-- 

Benjamin Shum
Evergreener



Re: [OPEN-ILS-GENERAL] Some help setting up.

2017-11-06 Thread Ben Shum
Slow rate of response and internal server errors like that, my first
instinct would be a potential memory exhaustion issue and Linux killing off
critical services in between use and commands.

How much RAM is assigned to your test server?  For my test servers, I
usually assign 4 GB of memory for my Evergreen virtual machines.  For
production, you will probably need more memory depending on the number of
users expected to access, size of your database with real bib records and
copy data, etc.

-- Ben


On Mon, Nov 6, 2017 at 7:22 AM, Chazya Sinkamba <
chazya.sinka...@northrise.net> wrote:

> Thanks a lot for the response. Apache restart does not appear to help.
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] *On Behalf Of *Dan Scott
> *Sent:* Monday, November 06, 2017 1:38 PM
> *To:* Evergreen Discussion Group <open-ils-general@list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] Some help setting up.
>
>
>
> Bit of a wild guess, but Apache needs to be started or restarted *after*
> the opensrf services.
>
>
>
> On Nov 6, 2017 2:38 AM, "Chazya Sinkamba" <chazya.sinka...@northrise.net>
> wrote:
>
> Hello,
>
> So I set up an evergreen server following the instructions here:
> http://docs.evergreen-ils.org/2.11/ some months back and loaded sample
> data (concerto). I got back to work on it today, and when I use the search
> by database ID option, I get the internal server error on my screen. I have
> confirmed the ID does exist in the database. Anyone else ever experienced
> this, or has a remedy for it? The 3 lines below appeared in the logs at the
> time I was searching:
>
>
>
> Nov  6 08:52:15 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:50:05
> +0200] "GET 
> /eg/opac/results?blimit=10;qtype=title;locg=1;fi%3Ahas_browse_entry=631%2C31
> HTTP/1.1" 500 982
>
> Nov  6 08:53:10 ubuntu-evergreen apache2[13620]: [perl:warn] [pid 13620]
> [client 10.5.1.84:62785] egweb: template error: undef error - Can't use
> an undefined value as an ARRAY reference at /usr/local/share/perl/5.22.1/
> OpenILS/WWW/EGCatLoader/Util.pm line 102.\n
>
> Nov  6 08:53:10 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:52:09
> +0200] "GET /eg/opac/record/100 HTTP/1.1" 500 2552
>
>
>
> Searching the catalog won’t work either as when I click on a title, the
> page takes an unbelievable amount of time to load, then brings up the
> search screen as in the attached screenshot.
>
> Some help will be appreciated.
>
> Regards
>
>
>
>
>
>
>
> *Chazya Sinkamba, **Dip AME, BIT(c)*
>
> Programmer Associate
>
>  [image: Description: Description: Description: C:\Program Files\Common
> Files\Microsoft Shared\Stationery\header.png]
>
> chazya.sinkamba[at]northrise.net | m: +260 964 350 487 | p: +260 212 622
> 195 | f: +260 212 622 198
>
>
>
> *www.northriseuniversity.com* <http://www.northriseuniversity.com/>* | *
> *www.northrise.org* <http://www.northrise.org/>[image:
> Description: cid:image002.gif@01D0A90D.9BC8C700]
> <https://www.facebook.com/Northrise>  [image: Description:
> cid:image003.gif@01D0A90D.9BC8C700] <https://twitter.com/northriseu>  [image:
> Description: cid:image004.jpg@01D0A90D.9BC8C700]
> <https://vimeo.com/northrise>
>
> *Main Campus: 30029 Kitwe-Ndola Dual Carriage Highway • P.O. Box 240271 •
> Ndola • Zambia*
>
> *Town Campus: Buteko Avenue • Caravelle House • P.O. Box 240271 • Ndola •
> Zambia*
>
> *Solwezi Campus: Mary Begg Kansanshi Mine Clinic • Mushitala • **P.O. Box
> 110274 **• Solwezi • Zambia*
>
> This message is confidential. It may also be privileged or otherwise
> protected by work product immunity or other legal rules. If you have
> received it by mistake, please let us know by e-mail reply and delete it
> from your system; you may not copy this message or disclose its contents to
> anyone. The integrity and security of this message cannot be guaranteed on
> the Internet.
>
>
>
>
>
>
>



-- 
Benjamin Shum
Evergreener


Re: [OPEN-ILS-GENERAL] Some help setting up.

2017-11-06 Thread Chazya Sinkamba
Thanks a lot for the response. Apache restart does not appear to help.

 

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Dan 
Scott
Sent: Monday, November 06, 2017 1:38 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Some help setting up.

 

Bit of a wild guess, but Apache needs to be started or restarted *after* the 
opensrf services.

 

On Nov 6, 2017 2:38 AM, "Chazya Sinkamba" <chazya.sinka...@northrise.net 
<mailto:chazya.sinka...@northrise.net> > wrote:

Hello,

So I set up an evergreen server following the instructions here: 
http://docs.evergreen-ils.org/2.11/ some months back and loaded sample data 
(concerto). I got back to work on it today, and when I use the search by 
database ID option, I get the internal server error on my screen. I have 
confirmed the ID does exist in the database. Anyone else ever experienced this, 
or has a remedy for it? The 3 lines below appeared in the logs at the time I 
was searching: 

 

Nov  6 08:52:15 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:50:05 
+0200] "GET 
/eg/opac/results?blimit=10;qtype=title;locg=1;fi%3Ahas_browse_entry=631%2C31 
HTTP/1.1" 500 982

Nov  6 08:53:10 ubuntu-evergreen apache2[13620]: [perl:warn] [pid 13620] 
[client 10.5.1.84:62785 <http://10.5.1.84:62785> ] egweb: template error: undef 
error - Can't use an undefined value as an ARRAY reference at 
/usr/local/share/perl/5.22.1/OpenILS/WWW/EGCatLoader/Util.pm line 102.\n

Nov  6 08:53:10 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:52:09 
+0200] "GET /eg/opac/record/100 HTTP/1.1" 500 2552

 

Searching the catalog won’t work either as when I click on a title, the page 
takes an unbelievable amount of time to load, then brings up the search screen 
as in the attached screenshot. 

Some help will be appreciated. 

Regards

 

 

 


Chazya Sinkamba, Dip AME, BIT(c)

Programmer Associate


 


chazya.sinkamba[at]northrise.net <http://northrise.net>  | m: +260 964 350 487 
| p: +260 212 622 195 | f: +260 212 622 198


 


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Re: [OPEN-ILS-GENERAL] Some help setting up.

2017-11-06 Thread Dan Scott
Bit of a wild guess, but Apache needs to be started or restarted *after*
the opensrf services.

On Nov 6, 2017 2:38 AM, "Chazya Sinkamba" 
wrote:

Hello,

So I set up an evergreen server following the instructions here:
http://docs.evergreen-ils.org/2.11/ some months back and loaded sample data
(concerto). I got back to work on it today, and when I use the search by
database ID option, I get the internal server error on my screen. I have
confirmed the ID does exist in the database. Anyone else ever experienced
this, or has a remedy for it? The 3 lines below appeared in the logs at the
time I was searching:



Nov  6 08:52:15 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:50:05
+0200] "GET 
/eg/opac/results?blimit=10;qtype=title;locg=1;fi%3Ahas_browse_entry=631%2C31
HTTP/1.1" 500 982

Nov  6 08:53:10 ubuntu-evergreen apache2[13620]: [perl:warn] [pid 13620]
[client 10.5.1.84:62785] egweb: template error: undef error - Can't use an
undefined value as an ARRAY reference at /usr/local/share/perl/5.22.1/
OpenILS/WWW/EGCatLoader/Util.pm line 102.\n

Nov  6 08:53:10 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:52:09
+0200] "GET /eg/opac/record/100 HTTP/1.1" 500 2552



Searching the catalog won’t work either as when I click on a title, the
page takes an unbelievable amount of time to load, then brings up the
search screen as in the attached screenshot.

Some help will be appreciated.

Regards







*Chazya Sinkamba, **Dip AME, BIT(c)*

Programmer Associate

 [image: Description: Description: Description: C:\Program Files\Common
Files\Microsoft Shared\Stationery\header.png]

chazya.sinkamba[at]northrise.net | m: +260 964 350 487 | p: +260 212 622
195 | f: +260 212 622 198



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Description: cid:image003.gif@01D0A90D.9BC8C700]
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cid:image004.jpg@01D0A90D.9BC8C700] 

*Main Campus: 30029 Kitwe-Ndola Dual Carriage Highway • P.O. Box 240271 •
Ndola • Zambia*

*Town Campus: Buteko Avenue • Caravelle House • P.O. Box 240271 • Ndola •
Zambia*

*Solwezi Campus: Mary Begg Kansanshi Mine Clinic • Mushitala • **P.O. Box
110274 **• Solwezi • Zambia*

This message is confidential. It may also be privileged or otherwise
protected by work product immunity or other legal rules. If you have
received it by mistake, please let us know by e-mail reply and delete it
from your system; you may not copy this message or disclose its contents to
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[OPEN-ILS-GENERAL] Some help setting up.

2017-11-05 Thread Chazya Sinkamba
Hello,

So I set up an evergreen server following the instructions here:
http://docs.evergreen-ils.org/2.11/ some months back and loaded sample data
(concerto). I got back to work on it today, and when I use the search by
database ID option, I get the internal server error on my screen. I have
confirmed the ID does exist in the database. Anyone else ever experienced
this, or has a remedy for it? The 3 lines below appeared in the logs at the
time I was searching: 

 

Nov  6 08:52:15 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:50:05
+0200] "GET
/eg/opac/results?blimit=10;qtype=title;locg=1;fi%3Ahas_browse_entry=631%2C31
HTTP/1.1" 500 982

Nov  6 08:53:10 ubuntu-evergreen apache2[13620]: [perl:warn] [pid 13620]
[client 10.5.1.84:62785] egweb: template error: undef error - Can't use an
undefined value as an ARRAY reference at
/usr/local/share/perl/5.22.1/OpenILS/WWW/EGCatLoader/Util.pm line 102.\n

Nov  6 08:53:10 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:52:09
+0200] "GET /eg/opac/record/100 HTTP/1.1" 500 2552

 

Searching the catalog won't work either as when I click on a title, the page
takes an unbelievable amount of time to load, then brings up the search
screen as in the attached screenshot. 

Some help will be appreciated. 

Regards

 

 

 


Chazya Sinkamba, Dip AME, BIT(c)

Programmer Associate


 


chazya.sinkamba[at]northrise.net | m: +260 964 350 487 | p: +260 212 622 195
| f: +260 212 622 198


 


  www.northriseuniversity.com |
 www.northrise.org

 



Main Campus: 30029 Kitwe-Ndola Dual Carriage Highway . P.O. Box 240271 .
Ndola . Zambia

Town Campus: Buteko Avenue . Caravelle House . P.O. Box 240271 . Ndola .
Zambia

Solwezi Campus: Mary Begg Kansanshi Mine Clinic . Mushitala . P.O. Box
110274 . Solwezi . Zambia

This message is confidential. It may also be privileged or otherwise
protected by work product immunity or other legal rules. If you have
received it by mistake, please let us know by e-mail reply and delete it
from your system; you may not copy this message or disclose its contents to
anyone. The integrity and security of this message cannot be guaranteed on
the Internet.