Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected
So I just noticed the same is happening in the staff client. The apache2 log is still empty, but the syslog came back with some lines added to it: --- Jun 14 16:25:40 ubuntu-evergreen root: 10.5.1.84 - - [14/Jun/2017:16:24:40 +0200] "POST /osrf-gateway-v1 HTTP/1.1" 200 495 Jun 14 16:25:41 ubuntu-evergreen apache2[3157]: [core:info] [pid 3157] [client 10.5.1.84:60685] AH00128: File does not exist: /openils/var/web/xul/rel_2_11_3/server/skin/custom.js Jun 14 16:25:41 ubuntu-evergreen root: 10.5.1.84 - - [14/Jun/2017:16:25:41 +0200] "GET /xul/rel_2_11_3/server/skin/custom.js HTTP/1.1" 404 576 Jun 14 16:25:41 ubuntu-evergreen apache2[3157]: [core:info] [pid 3157] [client 10.5.1.84:60685] AH00128: File does not exist: /openils/var/web/xul/rel_2_11_3/server/locale/en-US/auth_custom.properties Jun 14 16:25:41 ubuntu-evergreen root: 10.5.1.84 - - [14/Jun/2017:16:25:41 +0200] "GET /xul/rel_2_11_3/server/locale/en-US/auth_custom.properties HTTP/1.1" 404 597 Jun 14 16:25:41 ubuntu-evergreen apache2[3157]: [core:info] [pid 3157] [client 10.5.1.84:60685] AH00128: File does not exist: /openils/var/web/xul/rel_2_11_3/server/locale/en-US/offline_custom.properties Jun 14 16:25:41 ubuntu-evergreen root: 10.5.1.84 - - [14/Jun/2017:16:25:41 +0200] "GET /xul/rel_2_11_3/server/locale/en-US/offline_custom.properties HTTP/1.1" 404 600 Jun 14 16:25:41 ubuntu-evergreen apache2[3157]: [core:info] [pid 3157] [client 10.5.1.84:60685] AH00128: File does not exist: /openils/var/web/xul/rel_2_11_3/server/locale/en-US/common_custom.properties Jun 14 16:25:41 ubuntu-evergreen root: 10.5.1.84 - - [14/Jun/2017:16:25:41 +0200] "GET /xul/rel_2_11_3/server/locale/en-US/common_custom.properties HTTP/1.1" 404 599 Jun 14 16:25:42 ubuntu-evergreen apache2[3157]: [ssl:info] [pid 3157] (70007)The timeout specified has expired: [client 10.5.1.84:60685] AH01991: SSL input filter read failed. Jun 14 16:26:28 ubuntu-evergreen root: 10.5.1.84 - - [14/Jun/2017:16:25:18 +0200] "GET /eg/opac/results?query=Trying+to+add+titles+to+evergreen%3A+This+is+like+my+45th+test+&qtype=title&fi%3Asearch_format=&locg=1&detail_record_view=0&depth=0 HTTP/1.1" 200 18067 Jun 14 16:26:41 ubuntu-evergreen apache2[3166]: [perl:warn] [pid 3166] [client 10.5.1.84:60680] egweb: template error: undef error - Can't use an undefined value as an ARRAY reference at /usr/local/share/perl/5.22.1/OpenILS/Application/AppUtils.pm line 1303.\n, referer: http://10.5.1.19/eg/opac/advanced?qtype=title;fi%3Asearch_format=book;locg=1;detail_record_view=0 Jun 14 16:26:41 ubuntu-evergreen root: 10.5.1.84 - - [14/Jun/2017:16:24:28 +0200] "GET /eg/opac/results?bool=and&qtype=title&contains=contains&query=Trying+to+add+titles&bool=and&qtype=title&contains=contains&query=&bool=and&qtype=author&contains=contains&query=&_adv=1&detail_record_view=0&locg=1&pubdate=is&date1=&date2=&sort= HTTP/1.1" 500 798 --- Let me check the file in question. -Original Message- From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Jason Stephenson Sent: Wednesday, June 14, 2017 4:00 PM To: open-ils-general@list.georgialibraries.org Subject: Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected Chazya, I notice that is a browse search. Can you do a normal search from the main page? It may just be something with the browse, or you may get some more useful information from a regular search. Jason On 06/14/2017 09:48 AM, Chazya Sinkamba wrote: > The next line starts talking about something else entirely. Apache2 error log > has no entries in it. That is the first place I checked. > Thanks for the response Jason. > > -Original Message- > From: Open-ils-general > [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf > Of Jason Stephenson > Sent: Wednesday, June 14, 2017 3:14 PM > To: open-ils-general@list.georgialibraries.org > Subject: Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected > > Chazya, > > Ok. There is no error message on that line, though that does have a 500 > status. > > Does the next line have more information? Is that from syslog or the > apache2 error.log? If that's from syslog or the access log, try looking in > the error log for apache2. > > Hope that helps, > Jason > > On 06/14/2017 06:45 AM, Chazya Sinkamba wrote: >> Hi, >> Thank you for the response. I checked the error log, and the error >> that came up after clicking on a link that was supposed to give me >> titles authored by 'chazya'(an author I made up t
Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected
Chazya, I notice that is a browse search. Can you do a normal search from the main page? It may just be something with the browse, or you may get some more useful information from a regular search. Jason On 06/14/2017 09:48 AM, Chazya Sinkamba wrote: > The next line starts talking about something else entirely. Apache2 error log > has no entries in it. That is the first place I checked. > Thanks for the response Jason. > > -Original Message- > From: Open-ils-general > [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of > Jason Stephenson > Sent: Wednesday, June 14, 2017 3:14 PM > To: open-ils-general@list.georgialibraries.org > Subject: Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected > > Chazya, > > Ok. There is no error message on that line, though that does have a 500 > status. > > Does the next line have more information? Is that from syslog or the > apache2 error.log? If that's from syslog or the access log, try looking in > the error log for apache2. > > Hope that helps, > Jason > > On 06/14/2017 06:45 AM, Chazya Sinkamba wrote: >> Hi, >> Thank you for the response. I checked the error log, and the error >> that came up after clicking on a link that was supposed to give me >> titles authored by 'chazya'(an author I made up to test the system), >> is as below; >> >> -- >> -- >> -- >> Jun 14 12:37:02 ubuntu-evergreen root: 10.5.1.84 - - >> [14/Jun/2017:12:34:51 >> +0200] "GET >> /eg/opac/results?blimit=10;qtype=author;bterm=Chazya;locg=1;fi%3Ahas_b >> rowse_ >> entry=1526%2C8 HTTP/1.1" 500 798 >> -- >> -- >> --- >> >> Tried going to google with it, no joy there. >> >> -Original Message----- >> From: Open-ils-general >> [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf >> Of Jason Stephenson >> Sent: Tuesday, June 13, 2017 4:33 PM >> To: open-ils-general@list.georgialibraries.org >> Subject: Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected >> >> Chazya, >> >> I haven't seen something like that for a long time, so I don't know >> off the top of my head what might cause it. It could be a number of things. >> >> Since you got an internal server error, there should be log messages >> from Apache, the web server, that will provide some clue as to what happened. >> >> Depending on your configuration, you can look in >> /var/log/apache2/error.log or /var/log/syslog for the messages from Apache. >> >> Errors should be relatively obvious, but look for lines with a 500 in >> a field by itself. That is the typical number for an internal server error. >> That line should indicate when the error happened, and what caused it. >> >> If you can find that and share it, someone can probably tell you where >> else to start looking. >> >> Good luck, >> Jason >> >> On 06/13/2017 08:15 AM, Chazya Sinkamba wrote: >>> Hi all, >>> >>> New to evergreen, just finished populating the data after initial >>> installation. To confirm the data has been loaded, I searched for a >>> title, and got the results as desired. Clicking on the title however >>> resulted in the page loading for ages, and eventually giving me an >>> internal server error. Has anyone else experienced this? Any idea >>> what I did wrong? >>> >>> Thanks >>> >>> >>> >>> Chazya Sinkamba >>> >> >
Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected
The next line starts talking about something else entirely. Apache2 error log has no entries in it. That is the first place I checked. Thanks for the response Jason. -Original Message- From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Jason Stephenson Sent: Wednesday, June 14, 2017 3:14 PM To: open-ils-general@list.georgialibraries.org Subject: Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected Chazya, Ok. There is no error message on that line, though that does have a 500 status. Does the next line have more information? Is that from syslog or the apache2 error.log? If that's from syslog or the access log, try looking in the error log for apache2. Hope that helps, Jason On 06/14/2017 06:45 AM, Chazya Sinkamba wrote: > Hi, > Thank you for the response. I checked the error log, and the error > that came up after clicking on a link that was supposed to give me > titles authored by 'chazya'(an author I made up to test the system), > is as below; > > -- > -- > -- > Jun 14 12:37:02 ubuntu-evergreen root: 10.5.1.84 - - > [14/Jun/2017:12:34:51 > +0200] "GET > /eg/opac/results?blimit=10;qtype=author;bterm=Chazya;locg=1;fi%3Ahas_b > rowse_ > entry=1526%2C8 HTTP/1.1" 500 798 > -- > -- > --- > > Tried going to google with it, no joy there. > > -Original Message- > From: Open-ils-general > [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf > Of Jason Stephenson > Sent: Tuesday, June 13, 2017 4:33 PM > To: open-ils-general@list.georgialibraries.org > Subject: Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected > > Chazya, > > I haven't seen something like that for a long time, so I don't know > off the top of my head what might cause it. It could be a number of things. > > Since you got an internal server error, there should be log messages > from Apache, the web server, that will provide some clue as to what happened. > > Depending on your configuration, you can look in > /var/log/apache2/error.log or /var/log/syslog for the messages from Apache. > > Errors should be relatively obvious, but look for lines with a 500 in > a field by itself. That is the typical number for an internal server error. > That line should indicate when the error happened, and what caused it. > > If you can find that and share it, someone can probably tell you where > else to start looking. > > Good luck, > Jason > > On 06/13/2017 08:15 AM, Chazya Sinkamba wrote: >> Hi all, >> >> New to evergreen, just finished populating the data after initial >> installation. To confirm the data has been loaded, I searched for a >> title, and got the results as desired. Clicking on the title however >> resulted in the page loading for ages, and eventually giving me an >> internal server error. Has anyone else experienced this? Any idea >> what I did wrong? >> >> Thanks >> >> >> >> Chazya Sinkamba >> >
Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected
Chazya, Ok. There is no error message on that line, though that does have a 500 status. Does the next line have more information? Is that from syslog or the apache2 error.log? If that's from syslog or the access log, try looking in the error log for apache2. Hope that helps, Jason On 06/14/2017 06:45 AM, Chazya Sinkamba wrote: > Hi, > Thank you for the response. I checked the error log, and the error that came > up after clicking on a link that was supposed to give me titles authored by > 'chazya'(an author I made up to test the system), is as below; > > > -- > Jun 14 12:37:02 ubuntu-evergreen root: 10.5.1.84 - - [14/Jun/2017:12:34:51 > +0200] "GET > /eg/opac/results?blimit=10;qtype=author;bterm=Chazya;locg=1;fi%3Ahas_browse_ > entry=1526%2C8 HTTP/1.1" 500 798 > > --- > > Tried going to google with it, no joy there. > > -Original Message- > From: Open-ils-general > [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of > Jason Stephenson > Sent: Tuesday, June 13, 2017 4:33 PM > To: open-ils-general@list.georgialibraries.org > Subject: Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected > > Chazya, > > I haven't seen something like that for a long time, so I don't know off the > top of my head what might cause it. It could be a number of things. > > Since you got an internal server error, there should be log messages from > Apache, the web server, that will provide some clue as to what happened. > > Depending on your configuration, you can look in /var/log/apache2/error.log > or /var/log/syslog for the messages from Apache. > > Errors should be relatively obvious, but look for lines with a 500 in a > field by itself. That is the typical number for an internal server error. > That line should indicate when the error happened, and what caused it. > > If you can find that and share it, someone can probably tell you where else > to start looking. > > Good luck, > Jason > > On 06/13/2017 08:15 AM, Chazya Sinkamba wrote: >> Hi all, >> >> New to evergreen, just finished populating the data after initial >> installation. To confirm the data has been loaded, I searched for a >> title, and got the results as desired. Clicking on the title however >> resulted in the page loading for ages, and eventually giving me an >> internal server error. Has anyone else experienced this? Any idea what >> I did wrong? >> >> Thanks >> >> >> >> Chazya Sinkamba >> >
Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected
Hi, Thank you for the response. I checked the error log, and the error that came up after clicking on a link that was supposed to give me titles authored by 'chazya'(an author I made up to test the system), is as below; -- Jun 14 12:37:02 ubuntu-evergreen root: 10.5.1.84 - - [14/Jun/2017:12:34:51 +0200] "GET /eg/opac/results?blimit=10;qtype=author;bterm=Chazya;locg=1;fi%3Ahas_browse_ entry=1526%2C8 HTTP/1.1" 500 798 --- Tried going to google with it, no joy there. -Original Message- From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Jason Stephenson Sent: Tuesday, June 13, 2017 4:33 PM To: open-ils-general@list.georgialibraries.org Subject: Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected Chazya, I haven't seen something like that for a long time, so I don't know off the top of my head what might cause it. It could be a number of things. Since you got an internal server error, there should be log messages from Apache, the web server, that will provide some clue as to what happened. Depending on your configuration, you can look in /var/log/apache2/error.log or /var/log/syslog for the messages from Apache. Errors should be relatively obvious, but look for lines with a 500 in a field by itself. That is the typical number for an internal server error. That line should indicate when the error happened, and what caused it. If you can find that and share it, someone can probably tell you where else to start looking. Good luck, Jason On 06/13/2017 08:15 AM, Chazya Sinkamba wrote: > Hi all, > > New to evergreen, just finished populating the data after initial > installation. To confirm the data has been loaded, I searched for a > title, and got the results as desired. Clicking on the title however > resulted in the page loading for ages, and eventually giving me an > internal server error. Has anyone else experienced this? Any idea what > I did wrong? > > Thanks > > > > Chazya Sinkamba >
Re: [OPEN-ILS-GENERAL] Catalogue not loading as expected
Chazya, I haven't seen something like that for a long time, so I don't know off the top of my head what might cause it. It could be a number of things. Since you got an internal server error, there should be log messages from Apache, the web server, that will provide some clue as to what happened. Depending on your configuration, you can look in /var/log/apache2/error.log or /var/log/syslog for the messages from Apache. Errors should be relatively obvious, but look for lines with a 500 in a field by itself. That is the typical number for an internal server error. That line should indicate when the error happened, and what caused it. If you can find that and share it, someone can probably tell you where else to start looking. Good luck, Jason On 06/13/2017 08:15 AM, Chazya Sinkamba wrote: > Hi all, > > New to evergreen, just finished populating the data after initial > installation. To confirm the data has been loaded, I searched for a > title, and got the results as desired. Clicking on the title however > resulted in the page loading for ages, and eventually giving me an > internal server error. Has anyone else experienced this? Any idea what I > did wrong? > > Thanks > > > > Chazya Sinkamba >
