Root Cause Analysis White Papers

2002-04-30 Thread Peter Barnett
We have been having some heavy discussions about system failures, root cause analysis and developing some proactive metrics. Generally, our problems revolve around frequently late nights for the On Call DBA because something out of our control goes wrong. The damagement folks want to fix the

RE: Root Cause Analysis White Papers

2002-04-30 Thread DENNIS WILLIAMS
Peter - I can see your desires going in two directions: 1. Operational procedures - Things like how do I know I'm running out of disk space before I've run out. 2. Change management. Most failures come from changes to the software. Like somebody adds some programs and that affects other

Re: Root Cause Analysis White Papers

2002-04-30 Thread Steven Lembark
-- Peter Barnett [EMAIL PROTECTED] We have been having some heavy discussions about system failures, root cause analysis and developing some proactive metrics. Generally, our problems revolve around frequently late nights for the On Call DBA because something out of our control goes

Re: Root Cause Analysis White Papers

2002-04-30 Thread Yechiel Adar
Hello Peter A good source if the calls themselves. After each call analyze the root cause and start checking for it. This way you will be able in a short time to eliminate a lot of problems. Yechiel Adar Mehish - Original Message - To: Multiple recipients of list ORACLE-L [EMAIL

Re: Root Cause Analysis White Papers

2002-04-30 Thread Peter . McLarty
= Steven Lembark [EMAIL PROTECTED] Sent by: [EMAIL PROTECTED] 01-05-2002 02:44 AM Please respond to ORACLE-L To: Multiple recipients of list ORACLE-L [EMAIL PROTECTED] cc: Fax to: Subject:Re: Root Cause Analysis White Papers -- Peter Barnett