I'd say if the client can give me the expected code errors, user errors,
number of time someone will delete/drop/truncate a table, expected number of
ora 600/7445 errors, I can pretty much give a estimate of db support time.
Oh ... and did I mention failed backups, space shortage, SA
Chris - Are you guaranteeing that you can support their system for 6 hours
of work/week? Are you merely providing an estimate of what you guess it will
be and plan to bill based on actual time taken? If it is the former, woe be
unto you. If it is the latter, I would think that you could provide a
Yeah, pretty much what I was thinking. I just wanted to ping the list and
see what others would say.
Thanks everyone.
Chris
-Original Message-
Sent: Friday, February 22, 2002 12:08 PM
To: Multiple recipients of list ORACLE-L
some
Chris - Are you guaranteeing that you can support
