Re: [otrs] User accidentally created more than 5000 tickets

2019-11-02 Thread Florian Edlhuber
Hi, 30.10.2019 10:27 - Mathias Waack schrieb: > Finally I was able to delete these tickets using the generic agent. > But since then our otrs does not send any email. The communication > logs shows again more than 1000 open communications and the number > is constantly growing. Why is otrs

Re: [otrs] User accidentally created more than 5000 tickets

2019-11-02 Thread Mathias Waack
Finally I was able to delete these tickets using the generic agent. But since then our otrs does not send any email. The communication logs shows again more than 1000 open communications and the number is constantly growing. Why is otrs queuing these messages