Re: [otrs] Can I use upgraded DB on new code install?

2018-11-09 Thread Martin Gruner
Hello Mike, please perform separate full upgrades to all the major versions in between. There is also code performing changes there, and even sometimes manual steps to check. Best regards, Martin Gruner Team Lead R&D OTRS AG Bahnhofplatz 1a 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9

Re: [otrs] Can I use upgraded DB on new code install?

2018-11-08 Thread Gerald Young
In theory, yes, for vanilla code. but it's a bit more complicated than simply run the database scripts. http://doc.otrs.com/doc/manual/admin/4.0/en/html/upgrading.html http://doc.otrs.com/doc/manual/admin/5.0/en/html/upgrading.html http://doc.otrs.com/doc/manual/admin/stable/en/html/updating.html

[otrs] Can I use upgraded DB on new code install?

2018-11-08 Thread Mike Morris
Hi, I have an old (3.x) installation that I want to migrate to current 6.x. Can I run the DB upgrade scripts from all intermediate versions against my database, and then expect that upgraded database to work on a brand new installation? (Assuming I handle migration of the config files to the