Re: [otrs] Multiple signatures for one queue

2018-10-26 Thread Matthias.Terlinde
. Oktober 2018 08:06 > An: User questions and discussions about OTRS. > Betreff: Re: [otrs] Multiple signatures for one queue > > Hi Matthias, > > > On Oct 26, 2018, at 1:42 AM, > wrote: > > > > is it possible to set more than one fixed signature for one

Re: [otrs] Multiple signatures for one queue

2018-10-26 Thread Roy Kaldung
Hi Matthias, > On Oct 26, 2018, at 1:42 AM, > wrote: > > is it possible to set more than one fixed signature for one queue? > You can contact Znuny GmbH (i...@znuny.com), they have an addon for this use case. Kind regards, Roy

Re: [otrs] Multiple signatures for one queue

2018-10-25 Thread Uwe Dieckmann
Hello Matthias, without programming, this is not possible in the OTRS. Not even with version 6. We can make you an offer for a module with this function. Greetings from Mannheim Uwe Am 26.10.2018 um 01:42 schrieb matthias.terli...@t-systems.com: Dear list, is it possible to set more than

[otrs] Multiple signatures for one queue

2018-10-25 Thread Matthias.Terlinde
Dear list, is it possible to set more than one fixed signature for one queue? I want to set an English and German signature for the same queue and the agent should be able to choose between them like the mail templates. I found a few old otterhub entries for version 3.0 but I think that there