Sorry, PostmasterFollowUpStateClosed is used.
On Fri, Jan 20, 2017 at 9:26 AM, Gerald Young wrote:
> The Queue settings control what happens to a ticket after the ticket is
> closed.
>
> Basically, it's accept (and PostmasterFollowUpState is used), reject
> (bounce), or
The Queue settings control what happens to a ticket after the ticket is
closed.
Basically, it's accept (and PostmasterFollowUpState is used), reject
(bounce), or discard.
On Fri, Jan 20, 2017 at 5:00 AM, Personal Técnico
wrote:
> Hello,
>
> In my OTRS v5 Free, when a