Hi Mshi,
On Thu, Nov 10, 2011 at 23:00, jp.shi wrote:
> I installed a few fonts those contain Chinese glyphs on linux platform.
>
> my question is how can I add these fonts to RichText of ckeditor.
The fonts that are displayed in the rich text editor in OTRS are fonts
that are on your local syst
Hi,
I installed a few fonts those contain Chinese glyphs on linux platform.
my question is how can I add these fonts to RichText of ckeditor.
Thanks,
Mshi
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: htt
could anyone explain me, how does otrs works with Change Management?
I won’t take you through the ITIL theory part, but it boils down to
understanding the relationship of three things:
1) Roles
2) Changes
3) Work Orders
Roles apply to people: eg, who initiates a change, who ex
Hi
I would like to make a new Event Notification to customer with Timeunits
value.
I tried the following ways, but none succeeded:
anyone has ideas?
Thank You
Krisztian
--
Ezen uzenet virusellenorzesen esett at, es virusmentesnek bizonyult.
--
That's what I was looking for.. the documentation
Thanks
2011/11/10 Leonardo Certuche
> Hello,
>
> What a wide question! Could you please read
> http://doc.otrs.org/itsm/2.0/en/html/ch08.html and after that let us know
> if you have any doubts?
>
> Regards,
>
> Leonardo Certuche
> www.itconsult
Hello,
What a wide question! Could you please read
http://doc.otrs.org/itsm/2.0/en/html/ch08.html and after that let us know
if you have any doubts?
Regards,
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia
On 10 November 2011 08:15, Wagner wrote:
> Hello,
>
> could anyone expl
On 2011-11-10 08:03, Steven Carr wrote:
So that is hardcoded in the theme/web .dtl templates under
Kernel/Output/HTML/Standard. You will see that some of the fields are
deliberately truncated e.g...
$QData{"Subject","36"}
Did you check in the notification section?
What version of OTRS are you
Hello,
could anyone explain me, how does otrs works with Change Management?
thanks
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/
So that is hardcoded in the theme/web .dtl templates under
Kernel/Output/HTML/Standard. You will see that some of the fields are
deliberately truncated e.g...
$QData{"Subject","36"}
Steve
On 10 November 2011 12:05, Sune T. Tougaard wrote:
> Thanks, i was kind of hoping it wasn’t that simple.
Thanks, i was kind of hoping it wasn’t that simple. ☺
It may allow for a bigger subject. However, it still won’t let me see the long
subjects in the Agent interface.
For example, some users sends a long path to a document in the subject.
The only option that I’ve found, is to hover the mouse ove
Try:
SysConfig -> Ticket -> Core::Ticket -> Ticket::SubjectSize
Steve
On 9 November 2011 13:42, Sune T. Tougaard wrote:
> Hi all,
>
> ** **
>
> Instead of trying to educate all of my users, I’d like to increase the
> size of the “Subject” field in the OTRS interface.
>
> ** **
>
> Me
11 matches
Mail list logo