[otrs] Not able to move locked tickets

Hi There, After upgrading to OTRS 4.0.7. administrator user is not able to move locked tickets anymore. Is this the standard behavior? Os is there something wrong? Thanks -- *André Luiz C. e Cavalcante, PMP, PRINCE2, ITIL, MCSE*

Re: [otrs] Not able to move locked tickets

It is normal behavior as per my experience. But I believe it can be customized.   Best Regards, Sujeeva Tissaarachchi  From: André Cavalcante treba.an...@gmail.com To: User questions and discussions about OTRS. otrs@otrs.org Sent: Friday, 15 May 2015, 8:43 Subject: [otrs] Not able to