gt;
> *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf
> Of *Jefferson Davis
> *Sent:* Thursday, October 16, 2014 3:07 PM
> *To:* User questions and discussions about OTRS.org
> *Subject:* [otrs] Sending email from OTRS with elevated priority
>
>
>
&g
suspect the only thing that will is personal visitation. 8-)
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Jefferson Davis
Sent: Thursday, October 16, 2014 3:07 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] Sending email from OTRS with elevated
I'm looking for a way to send the notices, etc on agent responses to users,
with a HIGH email priority. I'm not referring to the TICKET priority.
We have users that never respond and after checking, I am finding that they are
just deleting them.
We also send out confirmation responses to new
