Re: [HACKERS] OTRS

2006-08-20 Thread Josh Berkus
All, > We use OTRS for customer issue tracking, but we use Jira from Atlassian > for our internal bug tracking. We also use Confluence and Fisheye from > Atlassian, and they are all excellent tools IMO. > > OTRS has been OK and fairly malleable. Actually, having done a fairly significant amount

Re: [HACKERS] OTRS

2006-08-20 Thread Magnus Hagander
> OTRS was recommended to me as a bug tracker. Has anyone used that? Nope, but looking at their demo i tseems they're actually *using* the HTML tag. Which probably should disqualify it out of hand ;-) That's just evil... //Magnus ---(end of broadcast)---

Re: [HACKERS] OTRS

2006-08-19 Thread Tom Lane
[EMAIL PROTECTED] writes: > Peter Eisentraut wrote: >> OTRS was recommended to me as a bug tracker. Has anyone used that? > Not me, but I see that they use bugzilla for bug tracking ... see > http://bugs.otrs.org/index.cgi And according to their front page, the preferred database behind it is my

Re: [HACKERS] OTRS

2006-08-19 Thread Luke Lonergan
Peter, On 8/19/06 5:37 PM, "Peter Eisentraut" <[EMAIL PROTECTED]> wrote: > OTRS was recommended to me as a bug tracker. Has anyone used that? We use OTRS for customer issue tracking, but we use Jira from Atlassian for our internal bug tracking. We also use Confluence and Fisheye from Atlassian

Re: [HACKERS] OTRS

2006-08-19 Thread andrew
Peter Eisentraut wrote: > OTRS was recommended to me as a bug tracker. Has anyone used that? > Not me, but I see that they use bugzilla for bug tracking ... see http://bugs.otrs.org/index.cgi cheers andrew ---(end of broadcast)--- TIP 3: Have yo

[HACKERS] OTRS

2006-08-19 Thread Peter Eisentraut
OTRS was recommended to me as a bug tracker. Has anyone used that? -- Peter Eisentraut http://developer.postgresql.org/~petere/ ---(end of broadcast)--- TIP 1: if posting/reading through Usenet, please send an appropriate subscribe-nomail c