Re: Please help with launching ProTools!!!

So grateful to you all guys! This community is the bomb!!! ProTools is opened now, letting me into my session. Thanks Steeve! Thanks Slau! Thanks my PTaccess community! God bless! Best, Dammie On 10/21/20, Dammie Onafeko wrote: > Hi Slau, Steeve, and all! > > Slau, Steeve suggested checking

Re: Please help with launching ProTools!!!

Hi Slau, Steeve, and all! Slau, Steeve suggested checking the iLock manager to see if it's the latest version. I checked it and found it's not, and the app asks if I want to update it, which I answered yes. Steeve, I think it has finishing updating now. What do I do next? I'm launching it now,

Re: Please help with launching ProTools!!!

I'm not sure what the case might be here but checking notifications and system dialogs from the Finder would definitely be a first step. Also, avoid using iLok Cloud sessions. If you have an iLok key, use that instead of iLok Cloud. Keep us posted. Slau > On Oct 21, 2020, at 7:28 PM, Dammie

Re: Please help with launching ProTools!!!

Hi Steeve! Thnks for that piece of suggestion. I'm updating my iLock manager now. I just found that it's not the latest. I'll update you on the next development. Thanks again! Best, Dammie On 10/21/20, Steve Baskis wrote: > Make sure that your ILOK is connected to your computer if you have one

Re: Please help with launching ProTools!!!

Make sure that your ILOK is connected to your computer if you have one and that the Ilok software is up-to-date. > On Oct 21, 2020, at 18:33, Dammie Onafeko wrote: > > Hi Slau! That was a blunder on my part. It's not LCapiton. It's > Catalina. I basically upgraded my system from Maharvy.

Re: Please help with launching ProTools!!!

Hi Slau! That was a blunder on my part. It's not LCapiton. It's Catalina. I basically upgraded my system from Maharvy. What do you think is the problem and how can I resolve this problem? I'm now trying out Steeve's suggestion, but the situation is still the same. Thanks a lot! Best, Dammie On

Re: Please help with launching ProTools!!!

Ah, OK, now I see that you meant Catalina. Never mind that angle. > On Oct 21, 2020, at 6:25 PM, Dammie Onafeko wrote: > > Hi Steeve! Thanks for your suggestions. I'm trying out what you > suggested now. The OS I upgraded to is Catalina, not LCapiton. Pardon > me for that mistake. I'll let you

Re: Please help with launching ProTools!!!

Hi Steeve! Thanks for your suggestions. I'm trying out what you suggested now. The OS I upgraded to is Catalina, not LCapiton. Pardon me for that mistake. I'll let you know when anything changes. God bless! Best, Dammie On 10/21/20, Steve Baskis wrote: > Sometimes when ProTools says it’s busy

Re: Please help with launching ProTools!!!

Yeah, I doubt that Pro Tools 2020 supports such an old operating system. Check the compatibility at avid.com/compatibility or do a search for terms like pro tools compatibility mac avid, etc. and I think you'll find that El Capitan is probably not one of the

Re: Please help with launching ProTools!!!

Sometimes when ProTools says it’s busy like that I try turning voiceover off and command tabbing away from the application, then turning voiceover back on. It’s also good practice to press the VO keys and F1 to see what is running. If you press the VO keys once again with F1 and Peru’s the menu

Please help with launching ProTools!!!

Hi guys: Hope you all are doing very well. I upgraded to LCapiton last Friday and upgraded my ProTools from 2019 to 2020, and I haven't been able to open ProTools. I actually just downloaded the ProTools 2020.9 today, and launching ProTools has been impossible. What's happening? What more do I