Re: [qmailtoaster] Re: Email account sync issue in email clients

2022-03-30 Thread ChandranManikandan 
Hi Eric,

I have tried the following procedure and the issue has been resolved.

cd /home/vpopmail/domains/domain.com/email/Maildir/cur

ls 1648520179.28619.mail.domain.com,S=6322:2, -lh

mv 1648520179.28619.mail.domain.com,S=6322:2,  /home/vpopmail/domains/
domain.com/email/Maildir/

systemctl restart dovecot

Thanks for your support.



On Tue, Mar 29, 2022 at 10:01 PM Eric Broch  wrote:

> Yes, I've removed the offending email to solve this issue.
> On 3/29/2022 7:57 AM, Mani Kandan wrote:
>
> Hi Eric,
> I have rename the index.cache file and restarted dovecot but still the
> same sync issue while try from thunderbird or outlook, not download any
> email after that. But in squirrelmail and round cube webmail can see the
> new emails except that particular mail page.
>
> I have checked dovecot list, they said to use the below command for
> resyncing but still not fixed.
> doveadm force-resync -A or doveadm force-resync -A “*”
>
> Can I try to found this particular mail home/vpopmail/domains/
> xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,)  and
> remove or move from cur folder.
> Can you advise on this
>
> Sent from my iPhone
>
> On 29 Mar 2022, at 9:30 PM, Eric Broch 
>  wrote:
>
> 
>
> It's most likely a server side issue, specifically the
> dovecot.index.cache? file records a different size than the message name
> with S='size'. You could delete the cache file and see if it repairs itself
> or you could ask on the dovecot list.
>
> Eric
> On 3/29/2022 2:53 AM, ChandranManikandan wrote:
>
> Hi Friends,
>
> Anyone having the same issue, some users' email clients
> (Outlook,Thunderbird) have not synced any emails in Inbox since morning.
> I tried to repair it myself but received the same message
> Is it server side issue or email client side issue.
> I removed that email account and re-configure it but received the same
> message.
> I would Appreciate anyone who could help me.
>
> On Tue, Mar 29, 2022 at 1:59 PM ChandranManikandan 
> wrote:
>
>> Hi Friends,
>>
>> Some few email accounts are sync issue come in
>> outlook,thunderbird,roundcube and squirrelmail after power shutdown
>> suddenly.
>> The dovecot mail log is showing below for those email accounts.
>> can anyone help me to fix it.
>>
>>
>> imap(em...@xxx.com)<19758>: Error: Mailbox INBOX:
>> UID=502283: read(/home/vpopmail/domains/
>> xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,)
>> failed: Cached message size larger than expected (13720 > 0, box=INBOX,
>> UID=502283) (read reason=mail stream)
>> Mar 29 13:40:48 imap(em...@xxx.com)<19758>: Error:
>> Corrupted record in index cache file /home/vpopmail/domains/
>> xxx.com/email/Maildir/dovecot.index.cache:  Broken physical size in
>> mailbox INBOX: read(/home/vpopmail/domains/
>> xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,)
>> failed: Cached message size larger than expected (13720 > 0, box=INBOX,
>> UID=502283)
>> Mar 29 13:40:48 imap(em...@xxx.com)<19758>: Error:
>> Mailbox INBOX: UID=502283: read(/home/vpopmail/domains/
>> xxx.com/email/Maildir/cur/1648520174.28570..mail.xxx.com,S=13720:2,)
>> failed: Cached message size larger than expected (13720 > 0, box=INBOX,
>> UID=502283) (read reason=)
>> Mar 29 13:40:48 imap(em...@xxx.com)<19758>: Info:
>> FETCH failed: Internal error occurred. Refer to server log for more
>> information. [2022-03-29 13:40:48] in=323 out=589163 deleted=0 expunged=0
>> trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
>>
>>
>> --
>>
>>
>> *Regards, Manikandan.C *
>>
>
>
> --
>
>
> *Regards, Manikandan.C *
>
>

-- 


*Regards,Manikandan.C*

Re: [qmailtoaster] Re: Email account sync issue in email clients

2022-03-29 Thread Eric Broch 

Yes, I've removed the offending email to solve this issue.

On 3/29/2022 7:57 AM, Mani Kandan wrote:

Hi Eric,
I have rename the index.cache file and restarted dovecot but still the 
same sync issue while try from thunderbird or outlook, not download 
any email after that. But in squirrelmail and round cube webmail can 
see the new emails except that particular mail page.


I have checked dovecot list, they said to use the below command for 
resyncing but still not fixed.

doveadm force-resync -A or doveadm force-resync -A “*”

Can I try to found this particular mail 
home/vpopmail/domains/xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2, 
) 
 and remove or move from cur folder.

Can you advise on this

Sent from my iPhone


On 29 Mar 2022, at 9:30 PM, Eric Broch  wrote:



It's most likely a server side issue, specifically the 
dovecot.index.cache? file records a different size than the message 
name with S='size'. You could delete the cache file and see if it 
repairs itself or you could ask on the dovecot list.


Eric

On 3/29/2022 2:53 AM, ChandranManikandan wrote:

Hi Friends,

Anyone having the same issue, some users' email clients 
(Outlook,Thunderbird) have not synced any emails in Inbox since morning.

I tried to repair it myself but received the same message
Is it server side issue or email client side issue.
I removed that email account and re-configure it but received the 
same message.

I would Appreciate anyone who could help me.

On Tue, Mar 29, 2022 at 1:59 PM ChandranManikandan 
 wrote:


Hi Friends,

Some few email accounts are sync issue come in
outlook,thunderbird,roundcube and squirrelmail after power
shutdown suddenly.
The dovecot mail log is showing below for those email accounts.
can anyone help me to fix it.


imap(em...@xxx.com)<19758>: Error: Mailbox
INBOX: UID=502283:

read(/home/vpopmail/domains/xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,
)
failed: Cached message size larger than expected (13720 > 0,
box=INBOX, UID=502283) (read reason=mail stream)
Mar 29 13:40:48 imap(em...@xxx.com)<19758>:
Error: Corrupted record in index cache file
/home/vpopmail/domains/xxx.com/email/Maildir/dovecot.index.cache
:  Broken
physical size in mailbox INBOX:

read(/home/vpopmail/domains/xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,
)
failed: Cached message size larger than expected (13720 > 0,
box=INBOX, UID=502283)
Mar 29 13:40:48 imap(em...@xxx.com)<19758>:
Error: Mailbox INBOX: UID=502283:

read(/home/vpopmail/domains/xxx.com/email/Maildir/cur/1648520174.28570..mail.xxx.com,S=13720:2,

)
failed: Cached message size larger than expected (13720 > 0,
box=INBOX, UID=502283) (read reason=)
Mar 29 13:40:48 imap(em...@xxx.com)<19758>:
Info: FETCH failed: Internal error occurred. Refer to server log
for more information. [2022-03-29 13:40:48] in=323 out=589163
deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0
body_count=0 body_bytes=0


-- 
*/Regards,

Manikandan.C
/*



--
*/Regards,
Manikandan.C
/*

Re: [qmailtoaster] Re: Email account sync issue in email clients

2022-03-29 Thread Mani Kandan 
Hi Eric, 
I have rename the index.cache file and restarted dovecot but still the same 
sync issue while try from thunderbird or outlook, not download any email after 
that. But in squirrelmail and round cube webmail can see the new emails except 
that particular mail page.

I have checked dovecot list, they said to use the below command for resyncing 
but still not fixed.
doveadm force-resync -A or doveadm force-resync -A “*”

Can I try to found this particular mail 
home/vpopmail/domains/xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,)
  and remove or move from cur folder.
Can you advise on this

Sent from my iPhone

> On 29 Mar 2022, at 9:30 PM, Eric Broch  wrote:
> 
> 
> It's most likely a server side issue, specifically the dovecot.index.cache? 
> file records a different size than the message name with S='size'. You could 
> delete the cache file and see if it repairs itself or you could ask on the 
> dovecot list.
> 
> Eric
> 
> On 3/29/2022 2:53 AM, ChandranManikandan wrote:
>> Hi Friends,
>> 
>> Anyone having the same issue, some users' email clients 
>> (Outlook,Thunderbird) have not synced any emails in Inbox since morning.
>> I tried to repair it myself but received the same message
>> Is it server side issue or email client side issue.
>> I removed that email account and re-configure it but received the same 
>> message.
>> I would Appreciate anyone who could help me.
>> 
>> On Tue, Mar 29, 2022 at 1:59 PM ChandranManikandan  wrote:
>>> Hi Friends,
>>> 
>>> Some few email accounts are sync issue come in 
>>> outlook,thunderbird,roundcube and squirrelmail after power shutdown 
>>> suddenly.
>>> The dovecot mail log is showing below for those email accounts.
>>> can anyone help me to fix it.
>>> 
>>> 
>>> imap(em...@xxx.com)<19758>: Error: Mailbox INBOX: 
>>> UID=502283: 
>>> read(/home/vpopmail/domains/xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,)
>>>  failed: Cached message size larger than expected (13720 > 0, box=INBOX, 
>>> UID=502283) (read reason=mail stream)
>>> Mar 29 13:40:48 imap(em...@xxx.com)<19758>: Error: 
>>> Corrupted record in index cache file 
>>> /home/vpopmail/domains/xxx.com/email/Maildir/dovecot.index.cache:  Broken 
>>> physical size in mailbox INBOX: 
>>> read(/home/vpopmail/domains/xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,)
>>>  failed: Cached message size larger than expected (13720 > 0, box=INBOX, 
>>> UID=502283)
>>> Mar 29 13:40:48 imap(em...@xxx.com)<19758>: Error: 
>>> Mailbox INBOX: UID=502283: 
>>> read(/home/vpopmail/domains/xxx.com/email/Maildir/cur/1648520174.28570..mail.xxx.com,S=13720:2,)
>>>  failed: Cached message size larger than expected (13720 > 0, box=INBOX, 
>>> UID=502283) (read reason=)
>>> Mar 29 13:40:48 imap(em...@xxx.com)<19758>: Info: FETCH 
>>> failed: Internal error occurred. Refer to server log for more information. 
>>> [2022-03-29 13:40:48] in=323 out=589163 deleted=0 expunged=0 trashed=0 
>>> hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
>>> 
>>> 
>>> -- 
>>> Regards,
>>> Manikandan.C
>> 
>> 
>> -- 
>> Regards,
>> Manikandan.C

Re: [qmailtoaster] Re: Email account sync issue in email clients

2022-03-29 Thread Eric Broch 
It's most likely a server side issue, specifically the 
dovecot.index.cache? file records a different size than the message name 
with S='size'. You could delete the cache file and see if it repairs 
itself or you could ask on the dovecot list.


Eric

On 3/29/2022 2:53 AM, ChandranManikandan wrote:

Hi Friends,

Anyone having the same issue, some users' email clients 
(Outlook,Thunderbird) have not synced any emails in Inbox since morning.

I tried to repair it myself but received the same message
Is it server side issue or email client side issue.
I removed that email account and re-configure it but received the same 
message.

I would Appreciate anyone who could help me.

On Tue, Mar 29, 2022 at 1:59 PM ChandranManikandan  
wrote:


Hi Friends,

Some few email accounts are sync issue come in
outlook,thunderbird,roundcube and squirrelmail after power
shutdown suddenly.
The dovecot mail log is showing below for those email accounts.
can anyone help me to fix it.


imap(em...@xxx.com)<19758>: Error: Mailbox
INBOX: UID=502283:

read(/home/vpopmail/domains/xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,
)
failed: Cached message size larger than expected (13720 > 0,
box=INBOX, UID=502283) (read reason=mail stream)
Mar 29 13:40:48 imap(em...@xxx.com)<19758>:
Error: Corrupted record in index cache file
/home/vpopmail/domains/xxx.com/email/Maildir/dovecot.index.cache
:  Broken
physical size in mailbox INBOX:

read(/home/vpopmail/domains/xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,
)
failed: Cached message size larger than expected (13720 > 0,
box=INBOX, UID=502283)
Mar 29 13:40:48 imap(em...@xxx.com)<19758>:
Error: Mailbox INBOX: UID=502283:

read(/home/vpopmail/domains/xxx.com/email/Maildir/cur/1648520174.28570..mail.xxx.com,S=13720:2,

)
failed: Cached message size larger than expected (13720 > 0,
box=INBOX, UID=502283) (read reason=)
Mar 29 13:40:48 imap(em...@xxx.com)<19758>:
Info: FETCH failed: Internal error occurred. Refer to server log
for more information. [2022-03-29 13:40:48] in=323 out=589163
deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0
body_count=0 body_bytes=0


-- 
*/Regards,

Manikandan.C
/*



--
*/Regards,
Manikandan.C
/*