Reading this thread makes me wonder if Logitech has a QA group and a
formal software testing process.
I make my living in software, and find much of the Squeezebox software
process surprisingly loose and informal. No wonder the product is so
bug-ridden!
Time for Logitech to get some professiona
Ok, I've been testing all day directly on my Radio, which has firmware
version 7.4.1-r7915 installed.
I tested with both the AlarmSnooze applet that was packaged with 7.4.1
and then afterward with the newest available AlarmSnooze applet which is
packaged with Squeezeplay (I downloaded Squeezeplay
Marc;497275 Wrote:
> It really is hard to imagine why it should be so difficult to fix the
> alarm functionality (even if only in a temporary manner), using a local
> fallback sound at the Radio itself.
It does even have two fallback sounds.
One you can find under /usr/share/jive/applets/AlarmSn
It really is hard to imagine why it should be so difficult to fix the
alarm functionality (even if only in a temporary manner), using a local
fallback sound at the Radio itself. Even if the connectivity problems
with MySB aren't resolved quickly (one presumes this will take more
development resou
sxr71;497124 Wrote:
> It seems there is a major disconnect between product management and
> marketing the software development team.
Pretty close, but only half the story.
MC
--
ModelCitizen
Think the third party Squeeze plugins and applets are important?
Then 'vote for bug 14194'
(http://bu
Who in their right mind would design an ALARM CLOCK that depends on an
internet connection? Or a connection to any external resource other than
power from the mains?
Having the Duet, it's clear to me that the alarm function in SC and the
SB system was an incidental feature at best. I think befor
This morning, I was again "lucky" to catch the Radio displaying the
Backup Alarm image and the square (stop) icon along with the connected
to wireless icon -- on pressing play, it indicates "Connection reset bu
local host" to my server (by IP and port, in the URL that scrolls by),
which was up and
0xdeadbeef;496336 Wrote:
> This is more than a rumor.
I just wanted to sound polite :)
--
bluegaspode
1x SB-Controller+Receiver (Duet), 1xSB-Boom. 1xSB-Radio
Server (7.4.1) running on SheevaPlug (Ubuntu) with attached Western
Digital MyBook Essential.
Secondary 7.4 Server on Debianized Buffa
bluegaspode;496258 Wrote:
> The alarm doesn't work reliable if the server it is connected to isn't
> reliable.
There are most certainly also issues with the software inside the
Radio. If it is able to wake up at the correct time and connect to the
correct stream, it should not freeze due to (sel
tcutting;495678 Wrote:
> Although I have a local server which runs 24/7, I believe my issue is
> also with mysb.com. I was using one of the "sound effects" as my alarm
> sound, and would not get an alarm probably 2 out of 5 days.
I tried to reproduce this (to update the bug report), but could n
eap;496220 Wrote:
> Are you saying that alarms on this thing don't work if you choose as an
> alarm something other than a local music file?
>
> I have a 24/7 PC running squeezebox server for my duet. I'm thinking
> of this radio -- but I need the alarm to work great, as it will replace
> my 15
tcutting;495678 Wrote:
> I too have had problems with the Radio's alarm function. I am NOT in
> the EU, but in Southern California, USA.
> PLEASE, if you have this issue, vote for bug 14870:
> https://bugs.slimdevices.com/show_bug.cgi?id=14870
> At least this bug shows a target of 7.4.x, and is
tcutting;495678 Wrote:
>
> PLEASE, if you have this issue, vote for bug 14870:
> https://bugs.slimdevices.com/show_bug.cgi?id=14870
>
Duly voted and commented. I agree with everything else in your post, it
IS an alarm clock, it is advertised as such and many people buy it
because of this.
It
I too have had problems with the Radio's alarm function. I am NOT in
the EU, but in Southern California, USA.
PLEASE, if you have this issue, vote for bug 14870:
https://bugs.slimdevices.com/show_bug.cgi?id=14870
At least this bug shows a target of 7.4.x, and is marked "major".
Although I have a
Perhaps I should have been clearer - it is an intermittent problem FOR
ME so it is hard to track.
I also confirmed that the 'backup alarm' doesn't work reliably when
required and would seem on the surface to be an easy one to fix, so it
should be fixed asap.
That's 4p now.
Cheers
Jim
--
sque
squeezyjim;494397 Wrote:
> However, it is intermittent, and IMHO don't think it has ANYTHING to do
> with losing internet nor wireless connection, neither with the server
> nor the internet, but with all intermittent bugs its a hard one to
> track.
I wouldn't consider the following scenarios
(htt
squeezyjim;494397 Wrote:
>
>
> However, it is intermittent, and IMHO don't think it has ANYTHING to do
> with losing internet nor wireless connection, neither with the server
> nor the internet, but with all intermittent bugs its a hard one to
> track.
>
> Cheers
> Jim
I do not have a Squeeze
I have a permanent, fixed IP on a solid 10mbt connection and a pretty
solid wireless network but I have also experienced this strange failed
alarm issue. My machines have wireless uptimes counted in weeks and
months not hours and minutes with constant IPs.
It seems to work if you choose 'current
The answer is to let buyers of OTHER slimdivices products know that they
shipped this product which while great in concept is a TOTAL FAIL when
it comes to performing its most basic function. How can there NOT be a
backup alarm? Twitter, Facebook and other message board here come to
mind.
--
I think an alarm clock radio that doesn't alarm with no internet
connection is a pretty fundamental issue. Also this doesn't appear to
be highly complex bug. What do QA test?
Secondarily, that attitude of move to release 8 shows a fundamental
lack of care for existing customers. They have boug
tass;493692 Wrote:
> A server connection is not required for the backup alarm. If the
> connection to mysqueezebox.com, the stream or your local server fails,
> it will play a built-in sound.
>
> I've had both my radio and boom play the backup sound without having
> the server on.
i have tried
0xdeadbeef;494187 Wrote:
> also the difference to the "no alarm due to loss of internet
> connection" issue that troubles the folks across the pond: For this
> problem, there are at least bug reports existing and assigned.
...with a Target Milestone of 8.0.0 So maybe it'll be fixed in 2020.
aubuti;494062 Wrote:
> This is just silly. As has been stated elsewhere, the devs are working
> 100% on SB Touch until it is released, and work on all non-Touch bugs is
> on hold. There's also the little matter that neither the devs nor the
> execs are all yanks, and several work at corporate HQ
"why" possible exposure , for reasons uknown it appears for an outsider
that the frankfurt mysbs.com server has more problems/downtime than the
US one, thus provoking more "weird" behaviour for an Eu user ? even if
everything else is the same ?
I would for sure would not know my isp don't change
>> IMHO this problem is still ignored by the developers since it's mainly a
>> problem of the European customers.
Why would it be so?
> There's also the little matter that neither the devs nor the
> execs are all yanks, and several work at corporate HQ in Switzerland
Just to be precise: while we
0xdeadbeef;494058 Wrote:
> IMHO this problem is still ignored by the developers since it's mainly a
> problem of the European customers. Then again, maybe someone should tell
> them that there are 500 Million people living in the European Union,
> while there are only around 300 Million in the US
0xdeadbeef;494058 Wrote:
> IMHO this problem is still ignored by the developers since it's mainly a
> problem of the European customers. Then again, maybe someone should tell
> them that there are 500 Million people living in the European Union,
> while there are only around 300 Million in the US
It's worth mentioning that usually the alarm starts playing the correct
station each morning. Which proves that the changed IP doesn't hinder
the Radio from connecting to the stream. However the Radio's inability
to keep connection to MYSB or to reconnect to MYSB leads to a number of
severe functi
pfarrell;494027 Wrote:
> bluegaspode wrote:
> > The radio is not reconnecting to MySB if your provider switches your
> IP
> > every night (very common in europe).
>
> A bit OT, but a lot of ISPs switch IP values frequently, even during a
> session. The DHCP protocol has time limits for leases,
bluegaspode wrote:
> The radio is not reconnecting to MySB if your provider switches your IP
> every night (very common in europe).
A bit OT, but a lot of ISPs switch IP values frequently, even during a
session. The DHCP protocol has time limits for leases, and the client
(in this case the Radio)
Tony T;494003 Wrote:
> I don't follow. My SB Radio does re-connect to mysqueezebox.com if
> connection is lost.
>
> And wouldn't you agree that the back-up alarm should sound if the
> internet connection is down when the alarm triggers?
I'm afraid you don't know what happened on bugzilla (and
0xdeadbeef;493999 Wrote:
> Well, 8.0.0 doesn't sound very close if there's not even a release date
> for 7.5.0. Besides, this bug report is not about the loss of MYSB
> connection, but about the loss of internet connection. My main issue
> with the Radio is the instability of the MYSB connection
Tony T;493988 Wrote:
> Target Milestone: 8.0.0
> https://bugs.slimdevices.com/show_bug.cgi?id=15201
Well, 8.0.0 doesn't sound very close if there's not even a release date
for 7.5.0. Besides, this bug report is not about the loss of MYSB
connection, but about the loss of internet connection.
0xdeadbeef;493805 Wrote:
> All bug reports regarding this issues are either still "new" or were
> marked as duplicates of unrelated issues and even these are obviously
> not part of the 7.5 release.
Target Milestone: 8.0.0
https://bugs.slimdevices.com/show_bug.cgi?id=15201
--
Tony T
--
erland;493719 Wrote:
> Well, the primary function of the Radio is NOT to act as an alarm clock,
> this is just a secondary function which it can do in addition to playing
> music.
As discussed before, it clearly IS designed and advertised as internet
radio clock. While it can be used as mono inte
erland;493719 Wrote:
> Well, the primary function of the Radio is NOT to act as an alarm clock,
> this is just a secondary function which it can do in addition to playing
> music.
And thats why they spent a extra button to the alarm button and
advertize it as a bedside-clock replacement.
For man
erland;493718 Wrote:
> The source of the firmware (SqueezePlay) is available, so all you have
> to do is to learn some lua and start patching the source and fixing the
> bugs yourself.
>
> Yes, I know this wasn't really what you asked for.
Actually, in a way, it is. Lua isn't bad and I can dust
Well returning might not bee such a bad idea if many customers did it.
Purchasing power is power .
So if one wants to shift logitechs focus from the Touch to fixing
already released products thats one idea.
Anyone got a better Idea, Is somebody here a billionare ? Maybe buy all
logitech stock a
0xdeadbeef;493653 Wrote:
>
> Logitech really screwed this up big time and they are either not
> willing to fix this before they have a partly functioning software to
> finally sell the Touch or they even refuse to notice the Radio's severe
> problems.
>
> Anyway, obviously this blatant showstop
jef;493629 Wrote:
>
> I have no problem ssh-ing into the thing if that lets me do something
> to resolve the problems. Any plug-ins to fix these things?
>
The source of the firmware (SqueezePlay) is available, so all you have
to do is to learn some lua and start patching the source and fixing
jef;493629 Wrote:
>
> * Alarm -- fails if Internet connection not solid; backup requires
> server
>
A server connection is not required for the backup alarm. If the
connection to mysqueezebox.com, the stream or your local server fails,
it will play a built-in sound.
I've had both my radio and
jef;493629 Wrote:
> * Search -- How do I just get to "ZZ Top" without wheel-ing through
> several thousand albums?
option 1) turn the knob the other way and ZZ Top will be the first
thing you hit
option 2) put the Search menu item on your home menu so it's always
easily available (Settings > Hom
The alarm even fails with a rock solid internet connection. The quirks
of the European MYSB datacenter plus the dynamic IPs used in most
European countries are more than enough to wipe away any semblance of
reliability.
Logitech really screwed this up big time and they are either not
willing to f
Ok, I've had SlimDevices products running nicely at home for five or six
years now. The Boom is silly expensive, as is the Radio at $200, but at
$160, I thought it could fill some specific needs. It is failing.
Here are the critical problems:
* Alarm -- fails if Internet connection not solid; ba
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