Actually most, if not all, of the headset (cups) are installed before the
frames get to Riv, so it's possible it's some sort of an assembly-line
issue and just the wrong cup size in there, and it got missed during the
build-up. Hope it's an easy fix.
On Thursday, June 11, 2020 at 10:08:12 AM
Thanks all for the helpful advice! Long story short, I'm going to try out a
new headset to see if it fixes the issue. To answer some questions:
If your Atlantis new? Did the shop measure the headtube inner diameter and
> the headset cup diameter to ensure they're sized correctly and round? I'll
If your Atlantis new? The ends of the Atlantis headtube is reinforced, so
it's unlikely to get ovalized unless someone was trying really hard, or the
bike hit something. Did the shop measure the headtube inner diameter and
the headset cup diameter to ensure they're sized correctly and round? If
I would call Rivendell as your next step. Maybe have the shop and Riv
communicate about the problem, so everyone is on the same page? Maybe its a
manufacturing issue vs. a damage in shipping in issue. I would try to get
it resolved before going further. Good luck and sorry to hear about the