Manufacturers:
I had a friend (now deceased) that had a mechanical engineering degree & a K-12
EDU certificate that was hired by Hughes Aircraft in Tucson, to write assist
Hughes engineers with writing manuals for the aircraft & components they were
producing for: ground crews, pilots &
Hi All,
I’m totally with you guys. Better manuals would mean lots of less calls to the
OEM as well.
I use the mom rule.
If my or your mom can’t figure out the manual, back to the drawing board.
Because, they are the user after all.
And to me its the clients system, I like to empower them
The manuals could be a lot better too. Usually I need a few pages
from a long manual, and don't benefit from reading pages and pages of
warnings and basic stuff. Clear and complete indexing could reduce
the load on tech support.
At 02:54 PM 12/8/2015, you wrote:
I too have been frustrated
Have to add to this thread that I called them this morning with a minor
issue and they picked up from hold within one minute.
Daryl
> The manuals could be a lot better too. Usually I need a few pages
> from a long manual, and don't benefit from reading pages and pages of
> warnings and basic
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