Re: [RE-wrenches] ECO GEN ALERT
The service tech is going to do the reinstall. At 02:45 PM 9/28/2013, you wrote: they are not going to pay for someone's time that is not a service tech. I'd be pretty happy just to get the replacement shipped to me. On Sat, Sep 28, 2013 at 11:26 AM, Larry Crutcher, Starlight Solar Power Systems mailto:la...@starlightsolar.comla...@starlightsolar.com wrote: It's good to see this response instead of the all to often not our fault excuse. Any chance they will pay for your time? Shipping? Larry Crutcher On Sep 28, 2013, at 7:22 AM, Drake mailto:drake.chamber...@redwoodalliance.orgdrake.chamber...@redwoodalliance.org wrote: Chris, Generac has stated that the Eco Gen will be replaced. Thank you for your help, and for the help of Frank Moreno who you notified of the issue. Best regards, Drake Drake Chamberlin Athens Electric LLC OH License 44810 CO License 3773 NABCEP Certified Solar PV Installer tel:740-448-7328740-448-7328 http://athens-electric.com/http://athens-electric.com/ At 06:34 PM 9/25/2013, you wrote: Drake, As a Generac service dealer, I brought your generator problem to the attention of Generac's managers. They had a couple of comments: 1) The activation issue sounds like a misunderstanding. Activation is only a data gathering process, I normally do it online ( https://www.activategen.com/https://www.activategen.com/ ). There is no reason why you could not do it on behalf of the customer. The activation reps do not handle service calls. 2) The oil hose issue should have resulted in a shutdown which would have been simple to remedy. There's no record of generators being damaged by this issue. However, if this is what happened, Generac is very good about warranty repair and would be very responsive. I would call the nearest Generac dealer and let them file a warranty claim. It does not matter that the generator was not purchased from the dealer, all dealers are required to handle warranty for any generator as they get paid to repair the units. Generac will advise the dealer how to proceed. You seem to indicate Generac did not want to replace the unit but I also get the feeling no tech has looked at the unit yet. You have to follow the process. Generac will determine the best course of action once they know the details. Feel free to pass on any issues you are having resolving this issue. I can get the service manager involved if you feel you are not getting adequate response but you do need to get a service dealer involved before any repairs or replacements can be discussed. Chris ___ List sponsored by Home Power magazine List Address: mailto:RE-wrenches@lists.re-wrenches.orgRE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.orghttp://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.orghttp://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: http://www.re-wrenches.org/etiquette.htmwww.re-wrenches.org/etiquette.htm Check out participant bios: http://www.members.re-wrenches.orgwww.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: mailto:RE-wrenches@lists.re-wrenches.orgRE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.orghttp://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.orghttp://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: http://www.re-wrenches.org/etiquette.htmwww.re-wrenches.org/etiquette.htm Check out participant bios: http://www.members.re-wrenches.orgwww.members.re-wrenches.org -- Chris Mason President, Comet Systems Ltd http://www.cometenergysystems.comwww.cometenergysystems.com Cell: 264.235.5670 Skype: netconcepts ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] ECO GEN ALERT
Chris, Generac has stated that the Eco Gen will be replaced. Thank you for your help, and for the help of Frank Moreno who you notified of the issue. Best regards, Drake Drake Chamberlin Athens Electric LLC OH License 44810 CO License 3773 NABCEP Certified Solar PV Installer tel:740-448-7328740-448-7328 http://athens-electric.com/http://athens-electric.com/ At 06:34 PM 9/25/2013, you wrote: Drake, As a Generac service dealer, I brought your generator problem to the attention of Generac's managers. They had a couple of comments: 1) The activation issue sounds like a misunderstanding. Activation is only a data gathering process, I normally do it online ( https://www.activategen.com/https://www.activategen.com/ ). There is no reason why you could not do it on behalf of the customer. The activation reps do not handle service calls. 2) The oil hose issue should have resulted in a shutdown which would have been simple to remedy. There's no record of generators being damaged by this issue. However, if this is what happened, Generac is very good about warranty repair and would be very responsive. I would call the nearest Generac dealer and let them file a warranty claim. It does not matter that the generator was not purchased from the dealer, all dealers are required to handle warranty for any generator as they get paid to repair the units. Generac will advise the dealer how to proceed. You seem to indicate Generac did not want to replace the unit but I also get the feeling no tech has looked at the unit yet. You have to follow the process. Generac will determine the best course of action once they know the details. Feel free to pass on any issues you are having resolving this issue. I can get the service manager involved if you feel you are not getting adequate response but you do need to get a service dealer involved before any repairs or replacements can be discussed. Chris ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] ECO GEN ALERT
It's good to see this response instead of the all to often not our fault excuse. Any chance they will pay for your time? Shipping? Larry Crutcher On Sep 28, 2013, at 7:22 AM, Drake drake.chamber...@redwoodalliance.org wrote: Chris, Generac has stated that the Eco Gen will be replaced. Thank you for your help, and for the help of Frank Moreno who you notified of the issue. Best regards, Drake Drake Chamberlin Athens Electric LLC OH License 44810 CO License 3773 NABCEP Certified Solar PV Installer 740-448-7328 http://athens-electric.com/ At 06:34 PM 9/25/2013, you wrote: Drake, As a Generac service dealer, I brought your generator problem to the attention of Generac's managers. They had a couple of comments: 1) The activation issue sounds like a misunderstanding. Activation is only a data gathering process, I normally do it online ( https://www.activategen.com/ ). There is no reason why you could not do it on behalf of the customer. The activation reps do not handle service calls. 2) The oil hose issue should have resulted in a shutdown which would have been simple to remedy. There's no record of generators being damaged by this issue. However, if this is what happened, Generac is very good about warranty repair and would be very responsive. I would call the nearest Generac dealer and let them file a warranty claim. It does not matter that the generator was not purchased from the dealer, all dealers are required to handle warranty for any generator as they get paid to repair the units. Generac will advise the dealer how to proceed. You seem to indicate Generac did not want to replace the unit but I also get the feeling no tech has looked at the unit yet. You have to follow the process. Generac will determine the best course of action once they know the details. Feel free to pass on any issues you are having resolving this issue. I can get the service manager involved if you feel you are not getting adequate response but you do need to get a service dealer involved before any repairs or replacements can be discussed. Chris ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] ECO GEN ALERT
they are not going to pay for someone's time that is not a service tech. I'd be pretty happy just to get the replacement shipped to me. On Sat, Sep 28, 2013 at 11:26 AM, Larry Crutcher, Starlight Solar Power Systems la...@starlightsolar.com wrote: It's good to see this response instead of the all to often not our fault excuse. Any chance they will pay for your time? Shipping? Larry Crutcher On Sep 28, 2013, at 7:22 AM, Drake drake.chamber...@redwoodalliance.org wrote: Chris, Generac has stated that the Eco Gen will be replaced. *Thank you* for your help, and for the help of Frank Moreno who you notified of the issue. Best regards, Drake Drake Chamberlin Athens Electric LLC OH License 44810 CO License 3773 NABCEP Certified Solar PV Installer 740-448-7328 http://athens-electric.com/ At 06:34 PM 9/25/2013, you wrote: Drake, As a Generac service dealer, I brought your generator problem to the attention of Generac's managers. They had a couple of comments: 1) The activation issue sounds like a misunderstanding. Activation is only a data gathering process, I normally do it online ( https://www.activategen.com/ ). There is no reason why you could not do it on behalf of the customer. The activation reps do not handle service calls. 2) The oil hose issue should have resulted in a shutdown which would have been simple to remedy. There's no record of generators being damaged by this issue. However, if this is what happened, Generac is very good about warranty repair and would be very responsive. I would call the nearest Generac dealer and let them file a warranty claim. It does not matter that the generator was not purchased from the dealer, all dealers are required to handle warranty for any generator as they get paid to repair the units. Generac will advise the dealer how to proceed. You seem to indicate Generac did not want to replace the unit but I also get the feeling no tech has looked at the unit yet. You have to follow the process. Generac will determine the best course of action once they know the details. Feel free to pass on any issues you are having resolving this issue. I can get the service manager involved if you feel you are not getting adequate response but you do need to get a service dealer involved before any repairs or replacements can be discussed. Chris ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org -- Chris Mason President, Comet Systems Ltd www.cometenergysystems.com Cell: 264.235.5670 Skype: netconcepts ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] ECO GEN ALERT
Drake, As a Generac service dealer, I brought your generator problem to the attention of Generac's managers. They had a couple of comments: 1) The activation issue sounds like a misunderstanding. Activation is only a data gathering process, I normally do it online ( https://www.activategen.com/ ). There is no reason why you could not do it on behalf of the customer. The activation reps do not handle service calls. 2) The oil hose issue should have resulted in a shutdown which would have been simple to remedy. There's no record of generators being damaged by this issue. However, if this is what happened, Generac is very good about warranty repair and would be very responsive. I would call the nearest Generac dealer and let them file a warranty claim. It does not matter that the generator was not purchased from the dealer, all dealers are required to handle warranty for any generator as they get paid to repair the units. Generac will advise the dealer how to proceed. You seem to indicate Generac did not want to replace the unit but I also get the feeling no tech has looked at the unit yet. You have to follow the process. Generac will determine the best course of action once they know the details. Feel free to pass on any issues you are having resolving this issue. I can get the service manager involved if you feel you are not getting adequate response but you do need to get a service dealer involved before any repairs or replacements can be discussed. Chris On Tue, Sep 24, 2013 at 10:34 AM, Drake drake.chamber...@redwoodalliance.org wrote: Wrenches, An unknown quantity of Generac EcoGens went out of the factory with incorrectly connected oil lines. We are working with Generac now, concerning a new unit that destroyed itself on its first run. After we hooked the machine up and left, the customer manually started the machine the following day. We were not able to do the startup because we did not have *all the information* needed for Generac to provide us with the access code needed to start the unit. The representative told me she would give me the code, but that it would void the warranty! Beware of the many EcoGen warranty loopholes! After providing the necessary information to Generac and receiving the access code, my client started the unit and watched happily as the machine ran quietly and charged the batteries at twice the rate of her old unit. She went about her chores, and 2 hours later noticed that the yard had a tremendous amount of smoke in it. The generator was pouring out smoke. The lid of the enclosure was too hot to touch. The machine was seriously damaged. Much of the oil was blown out.*Neither the over-temperature nor the low engine oil shutdown functioned to protect the unit*. We are asking Generac to provide a new unit, not repair the flawed one, as the amount of overheating could have damaged unknown components. We understand that Generac would prefer to repair instead of replace. Under the circumstances, it would be wise to monitor a new EcoGen for much longer than would normally be required after startup. How long? I don't know. I'd wait two hours to feel safe. Best, Drake Drake Chamberlin *Athens Electric LLC OH License 44810 CO License 3773 NABCEP Certified Solar PV Installer 740-448-7328 *http://athens-electric.com/ ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org -- Chris Mason President, Comet Systems Ltd www.cometenergysystems.com Cell: 264.235.5670 Skype: netconcepts ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] ECO GEN ALERT
Hi Chris, Thanks for your involvement with this. I will answer below. * On the activation issue, Generac required not only the serial number, but the exact address. The system was off grid in a remote location and had no mail delivery. The client was not available for information, so we could not get an activation. The customer service rep at Generac said she would give me the activation code, but that it would violate the warranty. I declined to receive the code under these circumstances. * I was told that if the generator was moved from its initial location, the warranty would be voided. * The oil hose did not result in the shutdown of the generator. It should have. Also, the over-temperature shutdown did not activate, even though the machine was extremely overheated. The fact that it did not shut down is extremely puzzling and alarming. * A Generac service tech has been out and is being extremely helpful. The service tech feels as we do that the unit should be replaced, not repaired. There are four reasons I feel it should be replaced. * It got way too hot. * II ran with most of the oil blown out * The over temperature shutoff failed * The oil hose issue did not result in a shutdown as it was supposed to. Generac will certainly repair the unit, but we feel replacement is appropriate. Thanks again for your support. Drake At 06:34 PM 9/25/2013, you wrote: Drake, As a Generac service dealer, I brought your generator problem to the attention of Generac's managers. They had a couple of comments: 1) The activation issue sounds like a misunderstanding. Activation is only a data gathering process, I normally do it online ( https://www.activategen.com/https://www.activategen.com/ ). There is no reason why you could not do it on behalf of the customer. The activation reps do not handle service calls. 2) The oil hose issue should have resulted in a shutdown which would have been simple to remedy. There's no record of generators being damaged by this issue. However, if this is what happened, Generac is very good about warranty repair and would be very responsive. I would call the nearest Generac dealer and let them file a warranty claim. It does not matter that the generator was not purchased from the dealer, all dealers are required to handle warranty for any generator as they get paid to repair the units. Generac will advise the dealer how to proceed. You seem to indicate Generac did not want to replace the unit but I also get the feeling no tech has looked at the unit yet. You have to follow the process. Generac will determine the best course of action once they know the details. Feel free to pass on any issues you are having resolving this issue. I can get the service manager involved if you feel you are not getting adequate response but you do need to get a service dealer involved before any repairs or replacements can be discussed. Chris On Tue, Sep 24, 2013 at 10:34 AM, Drake mailto:drake.chamber...@redwoodalliance.orgdrake.chamber...@redwoodalliance.org wrote: Wrenches, An unknown quantity of Generac EcoGens went out of the factory with incorrectly connected oil lines. We are working with Generac now, concerning a new unit that destroyed itself on its first run. After we hooked the machine up and left, the customer manually started the machine the following day. We were not able to do the startup because we did not have all the information needed for Generac to provide us with the access code needed to start the unit. The representative told me she would give me the code, but that it would void the warranty! Beware of the many EcoGen warranty loopholes! After providing the necessary information to Generac and receiving the access code, my client started the unit and watched happily as the machine ran quietly and charged the batteries at twice the rate of her old unit. She went about her chores, and 2 hours later noticed that the yard had a tremendous amount of smoke in it. The generator was pouring out smoke. The lid of the enclosure was too hot to touch. The machine was seriously damaged. Much of the oil was blown out. Neither the over-temperature nor the low engine oil shutdown functioned to protect the unit. We are asking Generac to provide a new unit, not repair the flawed one, as the amount of overheating could have damaged unknown components. We understand that Generac would prefer to repair instead of replace. Under the circumstances, it would be wise to monitor a new EcoGen for much longer than would normally be required after startup. How long? I don't know. I'd wait two hours to feel safe. Best, Drake Drake Chamberlin Athens Electric LLC OH License 44810 CO License 3773 NABCEP Certified Solar PV Installer tel:740-448-7328740-448-7328
[RE-wrenches] ECO GEN ALERT
Wrenches, An unknown quantity of Generac EcoGens went out of the factory with incorrectly connected oil lines. We are working with Generac now, concerning a new unit that destroyed itself on its first run. After we hooked the machine up and left, the customer manually started the machine the following day. We were not able to do the startup because we did not have all the information needed for Generac to provide us with the access code needed to start the unit. The representative told me she would give me the code, but that it would void the warranty! Beware of the many EcoGen warranty loopholes! After providing the necessary information to Generac and receiving the access code, my client started the unit and watched happily as the machine ran quietly and charged the batteries at twice the rate of her old unit. She went about her chores, and 2 hours later noticed that the yard had a tremendous amount of smoke in it. The generator was pouring out smoke. The lid of the enclosure was too hot to touch. The machine was seriously damaged. Much of the oil was blown out. Neither the over-temperature nor the low engine oil shutdown functioned to protect the unit. We are asking Generac to provide a new unit, not repair the flawed one, as the amount of overheating could have damaged unknown components. We understand that Generac would prefer to repair instead of replace. Under the circumstances, it would be wise to monitor a new EcoGen for much longer than would normally be required after startup. How long? I don't know. I'd wait two hours to feel safe. Best, Drake Drake Chamberlin Athens Electric LLC OH License 44810 CO License 3773 NABCEP Certified Solar PV Installer 740-448-7328 http://athens-electric.com/http://athens-electric.com/ ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] ECO GEN ALERT
We were not notified about that issue. At 12:23 PM 9/24/2013, you wrote: Drake: Generac released a Service Bulletin # SIB13-09-EcoGen in July about this issue. Regards, Gary Willett Icarus Solar On 9/24/13 9:34 AM, Drake wrote: Wrenches, An unknown quantity of Generac EcoGens went out of the factory with incorrectly connected oil lines. We are working with Generac now, concerning a new unit that destroyed itself on its first run. After we hooked the machine up and left, the customer manually started the machine the following day. We were not able to do the startup because we did not have all the information needed for Generac to provide us with the access code needed to start the unit. The representative told me she would give me the code, but that it would void the warranty! Beware of the many EcoGen warranty loopholes! After providing the necessary information to Generac and receiving the access code, my client started the unit and watched happily as the machine ran quietly and charged the batteries at twice the rate of her old unit. She went about her chores, and 2 hours later noticed that the yard had a tremendous amount of smoke in it. The generator was pouring out smoke. The lid of the enclosure was too hot to touch. The machine was seriously damaged. Much of the oil was blown out. Neither the over-temperature nor the low engine oil shutdown functioned to protect the unit. We are asking Generac to provide a new unit, not repair the flawed one, as the amount of overheating could have damaged unknown components. We understand that Generac would prefer to repair instead of replace. Under the circumstances, it would be wise to monitor a new EcoGen for much longer than would normally be required after startup. How long? I don't know. I'd wait two hours to feel safe. Best, Drake Drake Chamberlin Athens Electric LLC OH License 44810 CO License 3773 NABCEP Certified Solar PV Installer 740-448-7328 http://athens-electric.com/http://athens-electric.com/ ___ List sponsored by Home Power magazine List Address: mailto:RE-wrenches@lists.re-wrenches.orgRE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.orghttp://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.orghttp://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: http://www.re-wrenches.org/etiquette.htmwww.re-wrenches.org/etiquette.htm Check out participant bios: http://www.members.re-wrenches.orgwww.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] Eco Gen
Hi John We've been having great service from Gillette Generators out of Indiana Greg Kolber is the rep he's very helpful From: re-wrenches-boun...@lists.re-wrenches.org [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of john Sent: Tuesday, September 18, 2012 12:29 PM To: re-wrenches@lists.re-wrenches.org Subject: [RE-wrenches] Eco Gen Wrenches My trusted Kohler dealer recently passed away and now that I don;t have a good source of generators and service expertise to draw on, I am once again entertaining the thought of selling the Generac Eco-Gen. Their PR makes it sound like they have a great new generator for the off-grid market. I am looking for comments/ experience with the new generator. I have always tried to have and use most of what I sell but I already have two generators at home that work great. I have several new off-grid customers asking me for suggestions. I also have an aging Kohler 8.5 (2300 hours- but running very well) ) on a mouintaintop transmitter I service which may need some help down the road. Any generator related comments appreciated. John Blittersdorf NABCEP Certified Solar PV Installer tm Central Vermont Solar Wind LLC 104 River Street Rutland, VT 05701 ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] Eco Gen
John, I continue to have good service with the EcoGen. I managed to burn mine up in a fire in May, due to factors completely unrelated to the unit. Our homeowner's insurance covered full replacement, and I chose the same model again for my own home. This is the only Generac unit that I recommend, based on historic experiences of others. It's quite robust in design and build details. A limitation is that it's only currently available as a 6kW unit, either straight 120V (default) or 120/240. Mine could run fine above altitude-derated maximum output, which is important with an Outback VFX inverter. It's a bit more expensive than Kohler's 8.5, and much less than the few water-cooled 1800 RPM units still made, such as Gillette's (I think). Allan Allan Sindelar al...@positiveenergysolar.com NABCEP Certified Photovoltaic Installer NABCEP Certified Technical Sales Professional New Mexico EE98J Journeyman Electrician Founder and Chief Technology Officer Positive Energy, Inc. 3209 Richards Lane (note new address) Santa Fe, New Mexico 87507 505 424-1112 www.positiveenergysolar.com On 9/18/2012 11:29 AM, john wrote: Wrenches My trusted Kohler dealer recently passed away and now that I don;t have a good source of generators and service expertise to draw on, I am once again entertaining the thought of selling the Generac Eco-Gen. Their PR makesit sound like they have a great new generator for the off-grid market. I am looking for comments/ experience with the new generator. I have always tried to have and use most of what I sell but I already have two generators at home that work great. I have several new off-grid customers asking me for suggestions. I also have an aging Kohler 8.5 (2300 hours- but running very well) ) on a mouintaintop transmitter I service which may need some help down the road. Any generator related comments appreciated. John Blittersdorf NABCEP Certified Solar PV Installer tm Central Vermont Solar Wind LLC 104 River Street Rutland, VT 05701 ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
Re: [RE-wrenches] Eco Gen
I've been moving a fair number of Marine grade diesel units. but still prefer Kohler for the propane crowd. dbDan BrownFoxfire Energy Corp.Renewable Energy Systems(802)-483-2564www.Foxfire-Energy.comNABCEP #092907-44 Original Message Subject: Re: [RE-wrenches] Eco Gen From: Allan Sindelar al...@positiveenergysolar.com Date: Wed, September 19, 2012 6:45 pm To: RE-wrenches re-wrenches@lists.re-wrenches.org John, I continue to have good service with the EcoGen. I managed to burn mine up in a fire in May, due to factors completely unrelated to the unit. Our homeowner's insurance covered full replacement, and I chose the same model again for my own home. This is the only Generac unit that I recommend, based on historic experiences of others. It's quite robust in design and build details. A limitation is that it's only currently available as a 6kW unit, either straight 120V (default) or 120/240. Mine could run fine above altitude-derated maximum output, which is important with an Outback VFX inverter. It's a bit more expensive than Kohler's 8.5, and much less than the few water-cooled 1800 RPM units still made, such as Gillette's (I think). Allan Allan Sindelar al...@positiveenergysolar.com NABCEP Certified Photovoltaic Installer NABCEP Certified Technical Sales Professional New Mexico EE98J Journeyman Electrician Founder and Chief Technology Officer Positive Energy, Inc. 3209 Richards Lane (note new address) Santa Fe, New Mexico 87507 505 424-1112 www.positiveenergysolar.com On 9/18/2012 11:29 AM, john wrote: Wrenches My trusted Kohler dealer recently passed away and now that I don;t have a good source of generators and service expertise to draw on, I am once again entertaining the thought of selling the Generac Eco-Gen. Their PR makesit sound like they have a great new generator for the off-grid market. I am looking for comments/ experience with the new generator. I have always tried to have and use most of what I sell but I already have two generators at home that work great. I have several new off-grid customers asking me for suggestions. I also have an aging Kohler 8.5 (2300 hours- but running very well) ) on a mouintaintop transmitter I service which may need some help down the road. Any generator related comments appreciated. John Blittersdorf NABCEP Certified Solar PV Installer tm Central Vermont Solar Wind LLC 104 River Street Rutland, VT 05701 ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
[RE-wrenches] Eco Gen
Wrenches My trusted Kohler dealer recently passed away and now that I don;t have a good source of generators and service expertise to draw on, I am once again entertaining the thought of selling the Generac Eco-Gen. Their PR makes it sound like they have a great new generator for the off-grid market. I am looking for comments/ experience with the new generator. I have always tried to have and use most of what I sell but I already have two generators at home that work great. I have several new off-grid customers asking me for suggestions. I also have an aging Kohler 8.5 (2300 hours- but running very well) ) on a mouintaintop transmitter I service which may need some help down the road. Any generator related comments appreciated. John Blittersdorf NABCEP Certified Solar PV Installer tm Central Vermont Solar Wind LLC 104 River Street Rutland, VT 05701 ___ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
