] *On
Behalf Of *John Blittersdorf via RE-wrenches
*Sent:* Thursday, February 22, 2024 5:46 AM
*To:* RE-wrenches
*Cc:* John Blittersdorf
*Subject:* Re: [RE-wrenches] Outback Board Repair
I just tried to get Outback tech support and the message was if the product
is under warranty, stay on the line
Hi JohnThe work around is to make sure you e got a new enough serial number to at least talk to them about what ever the issue is. But this is a huge new development in a bad way.JayOn Feb 22, 2024, at 6:55 AM, John Blittersdorf via RE-wrenches wrote:I just tried to get Outback tech support and
I just tried to get Outback tech support and the message was if the product
is under warranty, stay on the line for next available rep. If not
warranty. contact Zonna Energy or NAZ Solar !
On Wed, Feb 21, 2024 at 10:14 PM Bradley Bassett via RE-wrenches <
re-wrenches@lists.re-wrenches.org>
Regarding AEE and off grid support, I'm not really in touch with them much
any more so I can't say. You could ask Glenn Hall, he'd be able to say if
he's heard anything about hiring a new tech. Of course finding someone
with much off grid experience would be hard. Glenn and Alex do have some
Zonna is a dependable resource. I often find they have more repair boards and
parts in their inventory than Outback does themselves. Whether the older legacy
boards or newer VFXR series, Zonna has them. I think of them as the off grid
distributor solution provider that AEE used to be known for.
Zonna Energy is one option. Thats zone-ah
I sent them a faulty radian stack after they sent me a repaired one.
330-674-1750. Ask for Amos or Ext. 2. zonnaenergy.com
> On Feb 21, 2024, at 11:00 AM, Matt Sherald via RE-wrenches
> wrote:
>
> Hi All,
>
> I'm looking to move along some
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