Re: Retrospect and Yamaha 6416S CD-RW drive
Moe, Dantz has verified that there is a bug in the firmware of the Yamaha 6416 CD-RW drive. While we have notified Yamaha of this bug, until Yamaha releases a fix for this problem, we can no longer officially support backup to the Yamaha 6416 CD-RW drive with Retrospect or Retrospect Express. The bug will cause the drive to intermittently return error 100 (illegal command) when used with Retrospect on slower Macintosh and PC models. We have some suggestions to try to work around this problem: use a faster backup computer if there is one available, or try to increase the data rate by disabling software compression and minimizing external activity during backup. Though you can make Retrospect recognize this drive by purchasing an upgrade to Retrospect 4.2, you may see the error when backing up to this drive on your Mac. The only computers I have not seen this error occur on are Power Mac G3s and G4s, though even these fast machines are not guaranteed to work correctly with the drive. We apologize for the inconvenience this may cause you. You have been added to our list of customers with this problem and will be notified when newer firmware from Yamaha is available. We're hoping to receive a resolution to this soon! Regards, Matthew Tevenan Technical Support Specialist Dantz Development Corporation 925.253.3050 [EMAIL PROTECTED] From: Moe Rubenzahl [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Sat, 12 Feb 2000 21:03:24 -0800 To: retro-talk [EMAIL PROTECTED] Subject: Retrospect and Yamaha 6416S CD-RW drive Retrospect 4.0 won't back up to my new Yamaha 6416S CD-RW drive (1.0c firmware). It does not even see the drive. I have: - checked for newer ROM software from Yamaha - gotten the latest (and last) driver update (14) from Dantz Dantz's support folks say no version of Retrospect works with this drive; but they are working on it. So my question is: Is it really this hopeless? Anyone have any workaround? I'll gladly update my Retrospect 4.0 if it will help. If not -- any other way to backup to this CD-RW other than backing up to a disk file and then using Toast to copy the file to CD? -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: Win Retrospect Licenses?
Dean, Retrospect for Mac client packs will work with Retrospect for Windows. Old Windows activator codes become license codes with Retrospect 5.0 Windows (as well as Retrospect 4.2 Macintosh). If you have further questions, please call us directly. Our technical support number is 925.253.3050, and we're open Monday through Thursday 9 to 4 Pacific Time, Friday 9 to 2:30. Regards, Matthew Tevenan Technical Support Specialist Dantz Development Corporation 925.253.3050 [EMAIL PROTECTED] From: Dean Brissinger [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Sun, 13 Feb 2000 22:04:04 -0700 To: [EMAIL PROTECTED] Subject: Win Retrospect Licenses? Do Retrospect for Windows client licenses work on the Mac edition and vice versa? I'm considering buying a copy of Retrospect to run on an NT system, but want to be sure I can use the license pack on my Mac version OR my NT version. -- . . . . . . . . ooo . . . . ooo . . . . . . . . . . . .Dean Brissinger - Systems Administrator. . Direct: 303-583-0278 Main: 303-444-0094 . . Fax: 303-444-0470 http://www.vexcel.com/ . . . . . . . . . . oOOo . . A . . oOOo . . . . . . . . 0 0 ' -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: Troubleshooting Regcopy
Dean, Can you run Microsoft's built-in registry copy utility? This has generally better error reporting and may give you some more insight into what may be going wrong. It's pretty much the same as Regcopy anyway, except that I believe you can't schedule it, as you can with our Registry Backup Manager. If you're still having problems, feel free to call us directly. Regards, Matthew Tevenan Technical Support Specialist Dantz Development Corporation 925.253.3050 [EMAIL PROTECTED] From: Dean Brissinger [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Sun, 13 Feb 2000 22:02:29 -0700 To: [EMAIL PROTECTED] Subject: Troubleshooting Regcopy I get a failure while trying to copy the registry on a few of my NT machines. However, it just says "Registry Copy Unsuccessful". How can I troubleshoot this and get my registry to back up? I have one NT Workstation doing this, and one NT Terminal Server. They share nothing in common that I'm aware of. -- . . . . . . . . ooo . . . . ooo . . . . . . . . . . . .Dean Brissinger - Systems Administrator. . Direct: 303-583-0278 Main: 303-444-0094 . . Fax: 303-444-0470 http://www.vexcel.com/ . . . . . . . . . . oOOo . . A . . oOOo . . . . . . . . 0 0 ' -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: Troubleshooting Regcopy
Oh, also: If anyone's running an older version of the Windows client (pre-5.0), you want to make sure the Registry Backup Manager is v1.3. Older versions of the RBM didn't have as good error reporting as the latest version, and also had problems backing up the default user. Matthew Tevenan Technical Support Specialist Dantz Development Corporation 925.253.3050 [EMAIL PROTECTED] From: Matthew Tevenan [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Mon, 14 Feb 2000 09:08:17 -0800 To: retro-talk [EMAIL PROTECTED] Subject: Re: Troubleshooting Regcopy Dean, Can you run Microsoft's built-in registry copy utility? This has generally better error reporting and may give you some more insight into what may be going wrong. It's pretty much the same as Regcopy anyway, except that I believe you can't schedule it, as you can with our Registry Backup Manager. If you're still having problems, feel free to call us directly. Regards, Matthew Tevenan Technical Support Specialist Dantz Development Corporation 925.253.3050 [EMAIL PROTECTED] From: Dean Brissinger [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Sun, 13 Feb 2000 22:02:29 -0700 To: [EMAIL PROTECTED] Subject: Troubleshooting Regcopy I get a failure while trying to copy the registry on a few of my NT machines. However, it just says "Registry Copy Unsuccessful". How can I troubleshoot this and get my registry to back up? I have one NT Workstation doing this, and one NT Terminal Server. They share nothing in common that I'm aware of. -- . . . . . . . . ooo . . . . ooo . . . . . . . . . . . .Dean Brissinger - Systems Administrator. . Direct: 303-583-0278 Main: 303-444-0094 . . Fax: 303-444-0470 http://www.vexcel.com/ . . . . . . . . . . oOOo . . A . . oOOo . . . . . . . . 0 0 ' -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
DHCP
All, I've some references to DHCP but nothing that answers my question. Currently part of our network is on a 144.118.xx.xx IP address scheme. We're converting over to a 129.25.xx.xx address scheme. Currently all the machines being backed up have static IP addresses. However some of them will have to use DHCP when we switch over to the new IP address scheme. I'm trying to find out how much of a hassle I'm going to have during this switch over. Since this is being done in stages, the computers being backed up that will be using DHCP will be switched first and the backup server (Retro 4.2A) switched last. Thanks for any insight -- Ryan La Riviere Lab Services Coordinator; Drexel University 215.895.6010 ICQ: 11747071, 44292959 http://staff.tdec.drexel.edu/larz -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: DHCP
Ryan, Unfortunately you will have to log out each and every client and then log them back in via multicast or subnet broadcast. Retrospect Mac doesn't have the capability to change the way you access a client automatically. While Retrospect for Windows does have this capability (click the Change button in the Access tab of each client's Properties window), I'm unsure as to whether and/or when this will be introduced into Retrospect Mac. Regards, Matthew Tevenan Technical Support Specialist Dantz Development Corporation 925.253.3050 [EMAIL PROTECTED] From: Ryan La Riviere [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Mon, 14 Feb 2000 18:58:17 -0500 To: "retro-talk" [EMAIL PROTECTED] Subject: DHCP All, I've some references to DHCP but nothing that answers my question. Currently part of our network is on a 144.118.xx.xx IP address scheme. We're converting over to a 129.25.xx.xx address scheme. Currently all the machines being backed up have static IP addresses. However some of them will have to use DHCP when we switch over to the new IP address scheme. I'm trying to find out how much of a hassle I'm going to have during this switch over. Since this is being done in stages, the computers being backed up that will be using DHCP will be switched first and the backup server (Retro 4.2A) switched last. Thanks for any insight -- Ryan La Riviere Lab Services Coordinator; Drexel University 215.895.6010 ICQ: 11747071, 44292959 http://staff.tdec.drexel.edu/larz -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
Re: DHCP
Ryan, By the way, I'm assuming you've originally added all of these clients by address (since you made a point of mentioning they all had static addresses). If not, the rules change. If you add a subnet to 4.2 and the clients were initially added via default multicast, Retrospect will look for them in BOTH the default multicast and in the defined subnets. Basically no more configuring is required, except adding those new subnets. Matthew Tevenan Technical Support Specialist Dantz Development Corporation 925.253.3050 [EMAIL PROTECTED] From: Matthew Tevenan [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Mon, 14 Feb 2000 16:04:37 -0800 To: retro-talk [EMAIL PROTECTED] Subject: Re: DHCP Ryan, Unfortunately you will have to log out each and every client and then log them back in via multicast or subnet broadcast. Retrospect Mac doesn't have the capability to change the way you access a client automatically. While Retrospect for Windows does have this capability (click the Change button in the Access tab of each client's Properties window), I'm unsure as to whether and/or when this will be introduced into Retrospect Mac. Regards, Matthew Tevenan Technical Support Specialist Dantz Development Corporation 925.253.3050 [EMAIL PROTECTED] From: Ryan La Riviere [EMAIL PROTECTED] Reply-To: "retro-talk" [EMAIL PROTECTED] Date: Mon, 14 Feb 2000 18:58:17 -0500 To: "retro-talk" [EMAIL PROTECTED] Subject: DHCP All, I've some references to DHCP but nothing that answers my question. Currently part of our network is on a 144.118.xx.xx IP address scheme. We're converting over to a 129.25.xx.xx address scheme. Currently all the machines being backed up have static IP addresses. However some of them will have to use DHCP when we switch over to the new IP address scheme. I'm trying to find out how much of a hassle I'm going to have during this switch over. Since this is being done in stages, the computers being backed up that will be using DHCP will be switched first and the backup server (Retro 4.2A) switched last. Thanks for any insight -- Ryan La Riviere Lab Services Coordinator; Drexel University 215.895.6010 ICQ: 11747071, 44292959 http://staff.tdec.drexel.edu/larz -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
SOLVED! Regcopy
I feel awfully silly for not noticing this sooner, but regcopy is leaving a record of the failure in the system event log. It finds a user profile mentioned in the registry that no longer lives on the local disk. I removed this profile pointer from the registry and the problem went away. Regcopy says: SaveThisUserRegistry(S-1-5-21-251729357-1981883218-1846952604-500, %SystemRoot%\Profiles\administrator.000, c:\winnt\configbk, 1) failed in SaveUsersRegistry., %s, %s, %d) failed in SaveUsersRegistry. This really means that HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-251729357-1981883218-1846952604 -500 is not a valid profile. Delete the S-* key and the problem goes away. Specifically, if you read the keys, it finds "ProfileImagePath" to be a path in your %SYSTEM ROOT%\Profiles\ directory that doesn't have a user.dat file. I get a failure while trying to copy the registry on a few of my NT machines. However, it just says "Registry Copy Unsuccessful". How can I troubleshoot this and get my registry to back up? I have one NT Workstation doing this, and one NT Terminal Server. They share nothing in common that I'm aware of. I have this problem, but I also know that in my case the registry is already corrupt! :-( -- John Gee[EMAIL PROTECTED] Dunedin, New ZealandProgrammers live in interesting times... -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED] -- . . . . . . . . ooo . . . . ooo . . . . . . . . . . . .Dean Brissinger - Systems Administrator. . Direct: 303-583-0278 Main: 303-444-0094 . . Fax: 303-444-0470 http://www.vexcel.com/ . . . . . . . . . . oOOo . . A . . oOOo . . . . . . . . 0 0 ' -- -- To subscribe:[EMAIL PROTECTED] To unsubscribe: [EMAIL PROTECTED] Archives:http://list.working-dogs.com/lists/retro-talk/ Problems?: [EMAIL PROTECTED]
