RE: Retrospect and Yamaha 6416S CD-RW drive

2000-02-25 Thread PetersJB

I don't mean to beat a dead horse, but I too have heard from Yamaha (Tom
Bailey, 1/31/2000) that "Dantz Software is testing the firmware update."
Unless I missed something Neither Matthew Tevenan nor other Dantz
spokesperson has indicated this to be the case.  Of course they haven't said
it's BS either.

I guess I'd like to ask if Dantz can indicate if there's any truth to the
statement made by Tom Bailey.  Even if Dantz isn't responsible for the
performance of the drive, has Yamaha provided a firmware update for testing?


Brooks Peters(301) 227-1243 (voice)
NSWC - Carderock Division(301) 227-5930 (fax)
Code 5500 (Bldg. 18, Rm. 127)mailto:[EMAIL PROTECTED]
9500 MacArthur Blvd.
West Bethesda, MD 20817-5700


 --
 From: Matthew Tevenan
 Reply To: retro-talk
 Sent: Monday, February 14, 2000 11:33 AM
 To:   retro-talk
 Subject:  Re: Retrospect and Yamaha 6416S CD-RW drive
 
 Moe,
 
 Dantz has verified that there is a bug in the firmware of the Yamaha 6416
 CD-RW drive. While we have notified Yamaha of this bug, until Yamaha
 releases a fix for this problem, we can no longer officially support
 backup
 to the Yamaha 6416 CD-RW drive with Retrospect or Retrospect Express.
 
 The bug will cause the drive to intermittently return error 100 (illegal
 command) when used with Retrospect on slower Macintosh and PC models. We
 have some suggestions to try to work around this problem: use a faster
 backup computer if there is one available, or try to increase the data
 rate
 by disabling software compression and minimizing external activity during
 backup.
 
 Though you can make Retrospect recognize this drive by purchasing an
 upgrade
 to Retrospect 4.2, you may see the error when backing up to this drive on
 your Mac. The only computers I have not seen this error occur on are Power
 Mac G3s and G4s, though even these fast machines are not guaranteed to
 work
 correctly with the drive.
 
 We apologize for the inconvenience this may cause you. You have been added
 to our list of customers with this problem and will be notified when newer
 firmware from Yamaha is available. We're hoping to receive a resolution to
 this soon!
 
 Regards,
 
 Matthew Tevenan
 Technical Support Specialist
 Dantz Development Corporation
 925.253.3050 
 [EMAIL PROTECTED]


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RE: Backup of removable volumes

2000-02-03 Thread PetersJB

In my backup of about 50 client systems, I've most often configured the
client to backup the Startup Volume of a specified collection of volumes.
This choice was made to avoid the possibility of backing up CD-ROMs (which
are read-only anyway) and removable media which the user might want to
dismount while the backup was underway.  (We do incrementals during the
day.)

If a colleague expected to have his/her Zip disk backed up along with the
rest of their volumes, they might be sorely disappointed.  Moral: Check with
your backup administrator to ensure that the proper configuration of the
client exists to support backing up the removable volume(s).

HTH.

Brooks Peters(301) 227-1243 (voice)
NSWC - Carderock Division(301) 227-5930 (fax)
Code 5500 (Bldg. 18, Rm. 127)mailto:[EMAIL PROTECTED]
9500 MacArthur Blvd.
West Bethesda, MD 20817-5700


 --
 From: Hyde, Glenna M.
 Sent: Thursday, February 3, 2000 12:51 PM
 To:   'retro-talk'
 Subject:  RE: Backup of removable volumes
 
 If the Zip disk can be left in the machine for night time backup,
 Retrospect
 will back it up as another volume on the client  hard drive.  Be sure  the
 Zip is named so it can be retrieved later without looking up 10 or 15
 Zip100's.
 
 Thanks
 Glenna Hyde
 System Administrator/Artist
 Werner Ladder Co.
 724-588-2000 ext 2391
 [EMAIL PROTECTED]
 
  --
  From:   Geoffrey Lee
  Reply To:   retro-talk
  Sent:   Tuesday, February 1, 2000 5:07 AM
  To: [EMAIL PROTECTED]
  Subject:Backup of removable volumes
  
  
  Can anyone help me here.
  
  We are using Retrospect 4.2 for macintosh.
  There is a user who wants to be able to bring in an arbitrary zip disk,
  put it into his machine during the day and have it backed up
  
  We have backups running during the day (for laptops etc..), so this
  should be quite simple. The problem is that we have to define each zip
  disk that retrospect hasn't seen before as a volume on the client
 machine
  before Retrospect will back it up. 
  
  A daytime backup of the entire machine is not acceptable as this would
  impede work.
  
  Is there a way to tell retrospect only to backup removable devices or,
 to
  define the zip drive as a volume? Or does anyone know another way this
 can
  be achieved.
  
  Many thanks,  
  
  
 Geoff Lee [EMAIL PROTECTED]
 Computing Support
 Human Communication Research Centre  
 University of Edinburgh  
 2, Buccleuch Place  
 Edinburgh
 EH8 9LW  
 Scotland, UK 
  
  
  
  
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