Re: Retrospect 4.2, OS9, and DLT?

2000-01-24 Thread Matthew Tevenan

Craig,

I'm glad the problems you were experiencing cleared up, but I assure you the
Retrospect Driver Update didn't contribute to that. The RDU only adds
support for more devices through added and updated drivers, hence the name.
:) 

RDU 1.9 fixed the problems with Retrospect and DDS-4 drives, but only
because the problems were caused by Retrospect's driver for this device. By
including an updated driver, RDU 1.9 fixed the problems.

Chris, I'd encourage you to call us directly to assist you in
troubleshooting this if the Find By Content recommendation that Craig gave
you doesn't work out.

Regards,

Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation
925.253.3050 
[EMAIL PROTECTED]

> From: Craig Gaevert <[EMAIL PROTECTED]>
> Organization: tlcd architecture
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Mon, 24 Jan 2000 11:20:10 -0800
> To: retro-talk <[EMAIL PROTECTED]>
> Subject: Re: Retrospect 4.2, OS9, and DLT?
> 
> I was having a real problem until I added the latest driver update, the one
> specifically for DDS-4 drives.  While that update may not apply to DLT
> drives it sure solved some serious crashes with OS9 and Retro 4.2.  I think
> it may have fixed some things other than just DDS-4 drives.  You may also
> find some relief if you remove the FBC Scheduler extension and Find by
> Content Extension.  That suggestion came from the ASIP bug team.
> 
> HTH
> 
> Chris Ross wrote:
> 
>> I have a Lacie DLT 2000 tape drive... Recently I updated our server to
>> OS9, ASIP 6.3, and Retrospect 4.2 - from OS 8.6, ASIP 6.2, and
>> Retrospect 4.1. Ever since Retrospect has not been the same.
>> snip>
>> Is anyone else
>> having problems with Retrospect 4.2, ASIP 6.3 and OS9? Any Ideas?
>> 
> 
> --
> Craig Gaevert, A.I.A.
> Architect / Associate / Systems Administrator
> TLCD Architecture
> Santa Rosa, CA
> [EMAIL PROTECTED]
> 
> 
> 
> 
> 
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Re: Retrospect 4.2, OS9, and DLT?

2000-01-24 Thread Craig Gaevert

I was having a real problem until I added the latest driver update, the one
specifically for DDS-4 drives.  While that update may not apply to DLT
drives it sure solved some serious crashes with OS9 and Retro 4.2.  I think
it may have fixed some things other than just DDS-4 drives.  You may also
find some relief if you remove the FBC Scheduler extension and Find by
Content Extension.  That suggestion came from the ASIP bug team.

HTH

Chris Ross wrote:

> I have a Lacie DLT 2000 tape drive... Recently I updated our server to
> OS9, ASIP 6.3, and Retrospect 4.2 - from OS 8.6, ASIP 6.2, and
> Retrospect 4.1. Ever since Retrospect has not been the same.
> snip>
> Is anyone else
> having problems with Retrospect 4.2, ASIP 6.3 and OS9? Any Ideas?
>

--
Craig Gaevert, A.I.A.
Architect / Associate / Systems Administrator
TLCD Architecture
Santa Rosa, CA
[EMAIL PROTECTED]





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