Hardware failures

2000-03-22 Thread Seeger John

 Subject: Hardware failures
 From: "Marty James" [EMAIL PROTECTED]
 Date: Wed, 22 Mar 2000 12:44:25 +1100
 
 Hi guys (and the girls to if there's any out there on this list!),
 
 I've been experiencing frequent but non-the-less erratic Hardware 
 Failures over the last couple of months.
 
 I run about 75 clients (all macs) off a 7300/200, to a Sony DSS tape 
 drive. I've been marking the tapes that come up with Hardware errors, 
 to see if there's a pattern. Also, I've tried disconnecting 
 EVERYTHING and letting the tape drive cool for like 8 hours. Also, 
 I've been head cleaning almost twice a week.
 
 I can't seem to correlate my actions with any specific 
 results...sometimes one of the options above will seem to help for a 
 few days but then BOOM...Hardware Failure? Is this a buffer underrun 
 proplem or something or is the media (Tapes) the problem?
 
 I ordered a new head cleaning tape and 10 new DSS tapes, but does 
 anyone recognize this problem and if so, what do you recommend I do?
 
 
 Cheers
 Marty.
 
 -R-I-P---C-U-R-L-
 Marty James
   PC Specialist
   IT Departmente-mail:  [EMAIL PROTECTED]
   Rip Curl,office:  +61 3 5261 0075
   Torquay, Victoria, 3228  mobile: 0419 61 0075
   Australia.  fax:  +61 3 5261 5432
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 Use of the RIP CURL trademarks by Rip Curl Pty. Ltd. under
  license from Rip Curl International Pty. Ltd.
 
I have this problem and I decided to get a new tape drive.  I had been using
a Sony SDT-5200 and I couldn't never get the firmware updated so I
"procured" a new HP DDS drive and it even can use the tapes where I use to
get Media Error.  I used to get Media errors all the time even with new
tapes.  I would use it once, do a full backup and the next time I ran an
incremental it would forward to the end of the  last full and give me a 206

Device trouble: “2-Backup Keenan Terry”, error 206 (drive
reported a failure: dirty heads, bad media, etc.)
  Additional error 
information for device "Sony DAT" [0:2],
Sense  f0 00 03 00 00 00 29 
12 00 00 00 00 3b 08 00 00 44 00
  (SONY|SDT-5200|3.02)
I also was getting these periodically which was being blamed on network
problems:

Bad backup set header found (0x0e00 at 532,480).
   Bad 
backup set header found (0x37313430 at 532,572).
   Bad backup set header 
found (0x1000 at 614,400).
I had the drive repaired awhile ago but it never really was quite the same
as new.  I had hoped that updating the firmware would fix the problem but I
needed a PC to do that with a SCSI card and when that combination was found
they usually had problems accessing the drive anyway.  It turns out I needed
to upgrade to a previous firmware first and then go to the latest.  Maybe if
I have time later I'll look into this.

 JWS
 883x8750
 
 


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Re: Hardware failures

2000-03-22 Thread Huib Swets
At 12:44 +1100 on 22-03-2000, Marty James wrote:

> Hi guys (and the girls to if there's any out there on this list!),
> 
> I've been experiencing frequent but non-the-less erratic Hardware 
> Failures over the last couple of months.
> 
> I run about 75 clients (all macs) off a 7300/200, to a Sony DSS tape

> drive. I've been marking the tapes that come up with Hardware errors,

> to see if there's a pattern. Also, I've tried disconnecting 
> EVERYTHING and letting the tape drive cool for like 8 hours. Also, 
> I've been head cleaning almost twice a week.
> 
> I can't seem to correlate my actions with any specific 
> results...sometimes one of the options above will seem to help for a

> few days but then BOOM...Hardware Failure? Is this a buffer underrun

> proplem or something or is the media (Tapes) the problem?
> 
> I ordered a new head cleaning tape and 10 new DSS tapes, but does 
> anyone recognize this problem and if so, what do you recommend I do?

Hi,
Can you please check the size of you storage sets?

Have a simelar problem wich drives me crazy.
Same drive I suppose(sony) DDS 3/backup machine 6100/Retrospect 4.2/MacOS 9
Used new scsi cables, termination on or off, etc, the standard scsicheck  procedure.

I am getting hardware errors just after R4.2 is UPDATING the storage set. And in al those 'crashed' sessions the storage set is not larger than about 4 GB.
Uncompressed there should be room on the tape for about 12GB..
I talked to Dantz. They advised me an upgrade to 4.2 (which I bought) SAME RESULTS!! (I compained about their advice)

So what do I do now.. dont't laugh at me. I just split the to be backed up netword in two. So I use two DDS tapes,
It works now as long as the siye  doesn't exceed that 4 gb barrier,
But more work for the system operator !

regards,

huib



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