Re: Orb drive backups

[Matthew Tevenan]

Todd,

There were issues with earlier versions of Castlewood's Mac drivers which
seem to have been fixed with the latest version. I'd highly recommend
downloading the latest driver from www.castlewood.com, installing it, then
erasing each of your backup disks before trying another backup (to make sure
the latest drivers are placed on each disk).

Also make sure you're running at least Retrospect 4.2, which fixed some
problems associated with using removable disks with Retrospect under OS 9.

If you're talking about the Orb on the PC, none of the problems that
affected the Mac were an issue in Windows. You will want to make sure you've
updated to the latest version of both the Orb driver and Retrospect, though.

Feel free to give tech support a call if you still have trouble after trying
this again.

Regards,

Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation
925.253.3050 
[EMAIL PROTECTED]

> From: Todd Reed <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Thu, 3 Aug 2000 10:42:33 -0700
> To: retro-talk <[EMAIL PROTECTED]>
> Subject: Orb drive backups
> 
> I'm helping a small office set up a back up system. Since they are
> pretty budget conscious, I had thought to use an Orb drive and
> Retrospect.
> 
> I've tried using Retrospect and Orbs previously without success. On a
> multiple member storage set, Retrospect could not get the first Orb
> cartridge to eject and generated an error message. This happened
> multiple times and I finally gave up trying to get it to work.
> Possibly it was a defective Orb.
> 
> Is anyone on the list using Orbs to do backups and what problems are
> you having if any? Are there any specific issues that would preclude
> using Orbs?
> 
> Todd Reed
> --
> Infoasis  ---   534 4th St., Ste. 2  ---  San Rafael, CA 94901
> (415) 459-7991  ---  FAX: (415) 459-7992
> [EMAIL PROTECTED]  ---  http://www.infoasis.com
> 
> 
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Orb drive backups

[Todd Reed]

I'm helping a small office set up a back up system. Since they are 
pretty budget conscious, I had thought to use an Orb drive and 
Retrospect.

I've tried using Retrospect and Orbs previously without success. On a 
multiple member storage set, Retrospect could not get the first Orb 
cartridge to eject and generated an error message. This happened 
multiple times and I finally gave up trying to get it to work. 
Possibly it was a defective Orb.

Is anyone on the list using Orbs to do backups and what problems are 
you having if any? Are there any specific issues that would preclude 
using Orbs?

Todd Reed
--
Infoasis  ---   534 4th St., Ste. 2  ---  San Rafael, CA 94901
(415) 459-7991  ---  FAX: (415) 459-7992
[EMAIL PROTECTED]  ---  http://www.infoasis.com


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