Re: How can I debug ReviewBoard Authentication problems?

[Christian Hammond]

Hi Alfred,

There should be information on failures in the reviewboard.log file, if
it's failing to grab data from Active Directory. Failing that, it'd be a
configuration issue causing it to not look up the correct content, and we
don't have logging centered around that.

If you do get locked out of the server due to the backend failing and
session expiring, you can always use `rb-site manage /path/to/sitedir
createsuperuser` to create a new local administration account.

Christian

On Tue, Feb 20, 2018 at 11:30 AM, Alfred von Campe 
wrote:

> Our ReviewBoard server is configured to use Active Directory for
> authentication.  The Domain Controller it was configured to use for
> authentication had a catastrophic HW failure so users can no longer log in
> to ReviewBoard.  Fortunately I had an existing ReviewBoard session open in
> a browser tab and I configured the Authentication setting to use a
> different domain controller.  However, user’s still can’t log in.  I even
> rebooted the server hosting ReviewBoard to no avail, so hence my question
> as to how can I debug this issue?  For now, my existing browser session is
> still working (even after the server reboot), so I can check and change
> settings.  Otherwise, I don’t know how I would go about making any changes.
>
> Alfred
>
> --
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> https://www.reviewboard.org/powerpack/
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Makers of Review Board 

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Re: How to do a full backup.

[Christian Hammond]

Hi Chris,

All you need to do is perform a database dump (if using MySQL, the
mysql_dump command line tool will do it) and back up the site directory (I
recommend generating a tarball of it and then backing that up, so all
permissions are preserved).

Christian

On Tue, Feb 20, 2018 at 12:19 PM, Chris Lang  wrote:

> I can't seem to find anything about doing a full backup in the
> documentation.
>
> I'm on 2.0.20 and need to upgrade CentOS.
>
> Any links or help would be appreciated.
>
> Thanks,
> Chris
>
> --
> Supercharge your Review Board with Power Pack:
> https://www.reviewboard.org/powerpack/
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> https://rbcommons.com/
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President/CEO of Beanbag 
Makers of Review Board 

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Re: PNG picture review and PDF review doesn't work

[Christian Hammond]

Looks like the media path isn't being generated correctly. Can you show me
what the Media URL looks like in General Settings in Review Board?

Christian

On Tue, Feb 20, 2018 at 5:31 AM, Ondrej Volf  wrote:

> Hello Christian,
>
> since the installation I haven't activated yet the power pack license and
> so far was testing the features only with 2 provided accounts. Also as far
> as I understand the power pack shouldn't be required for image rewiev,
> which doesn't work as well, is this correct?
>
> In the web developer console there are GET errors 404 for the files that
> are not working. The files are correctly uploaded in the uploaded/files/
> directories, but are not accessible through GET function. These files can
> be downloaded through download though.
>
>
>
> Dne úterý 20. února 2018 3:22:21 UTC+1 Christian Hammond napsal(a):
>>
>> Hi Ondrej,
>>
>> Can you check that your Power Pack license is still valid?
>>
>> If it is, can you open the browser’s developer console, reload the page,
>> and check for any errors?
>>
>> Christian
>>
>>
>> On Mon, Feb 19, 2018 at 01:10 Ondrej Volf  wrote:
>>
>>> Hello,
>>>
>>> after a while without issues the pdf review and picture reviews stopped
>>> working without any known reason. After uploading files the files are
>>> correctly uploaded, but thumbnail is not visible and in pdf case there is
>>> just the "loading circle" instead as can be seen in attached picture. The
>>> text files including .c, .cpp and .h are working without any problems.
>>>
>>>
>>>
>>> Files are correctly uploaded to the server and can be downloaded back
>>> without any problems. MIME types are also correct (application/pdf and
>>> image/png). Both of these reviews worked after installation.
>>>
>>> I have tried to find similar problems but encountered only one similar
>>> situation without any clue of solution. Any ideas what could be wrong?
>>>
>>> --
>>> Supercharge your Review Board with Power Pack:
>>> https://www.reviewboard.org/powerpack/
>>> Want us to host Review Board for you? Check out RBCommons:
>>> https://rbcommons.com/
>>> Happy user? Let us know! https://www.reviewboard.org/users/
>>> ---
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>>> an email to reviewboard...@googlegroups.com.
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>>>
>> --
>> --
>> Christian Hammond
>> President/CEO of Beanbag
>> Makers of Review Board
>>
> --
> Supercharge your Review Board with Power Pack:
> https://www.reviewboard.org/powerpack/
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> https://rbcommons.com/
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>



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Makers of Review Board 

-- 
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Review Board Ticket #4654: "Review Request updated by" notification always says the owner made an update.

[Tyler]

--
To reply, visit https://hellosplat.com/s/beanbag/tickets/4654/
--

New ticket #4654 by tstaples
For Beanbag, Inc. > Review Board

Status: New
Tags: Priority:Medium, Type:Defect


--
"Review Request updated by" notification always says the owner made an update.
==

# What version are you running?
3.0.3

# What's the URL of the page containing the problem?
N/A

# What steps will reproduce the problem?
1. Create a review request and leave the page open.
2. From another account, make a change to the review (ie. leave a comment).
3. Wait until the original page displays the "Review Request updated by" 
notification in the bottom right.


# What is the expected output? What do you see instead?
Expected: The name of the user in the notification is the same as the one that 
made the comment.
Actual Result: The name of the user in the notification is the owner of the 
review request.


# What operating system are you using? What browser?
Windows 10 Enterprise 64-bit.
Google Chrome.


# Please provide any additional information below.
None.

--

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How to do a full backup.

[Chris Lang]

I can't seem to find anything about doing a full backup in the 
documentation.

I'm on 2.0.20 and need to upgrade CentOS.

Any links or help would be appreciated.

Thanks,
Chris

-- 
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How can I debug ReviewBoard Authentication problems?

[Alfred von Campe]

Our ReviewBoard server is configured to use Active Directory for 
authentication.  The Domain Controller it was configured to use for 
authentication had a catastrophic HW failure so users can no longer log in to 
ReviewBoard.  Fortunately I had an existing ReviewBoard session open in a 
browser tab and I configured the Authentication setting to use a different 
domain controller.  However, user’s still can’t log in.  I even rebooted the 
server hosting ReviewBoard to no avail, so hence my question as to how can I 
debug this issue?  For now, my existing browser session is still working (even 
after the server reboot), so I can check and change settings.  Otherwise, I 
don’t know how I would go about making any changes.

Alfred

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Re: [Review Bot] No worker nodes found.

[David Trowbridge]

Hi,

Apparently we're missing a key piece in the usage manual. To start the
worker process, run this command:

reviewbot worker -b 


-David

On Tue, Feb 20, 2018 at 5:40 AM Marcin Ciarka 
wrote:

> I'm trying to set up Review Bot with JSHint. After I installed RabbitMQ on
> my local server I have  *Connected to broker. *and then*  No worker nodes
> found. *in Broker status. What should I do now? The tutorial doesn't
> cover this :(
> PS: I've installed global JSHint package and reset the server.
>
> --
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> https://www.reviewboard.org/powerpack/
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> https://rbcommons.com/
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[Review Bot] No worker nodes found.

[Marcin Ciarka]

I'm trying to set up Review Bot with JSHint. After I installed RabbitMQ on 
my local server I have  *Connected to broker. *and then*  No worker nodes 
found. *in Broker status. What should I do now? The tutorial doesn't cover 
this :(
PS: I've installed global JSHint package and reset the server.

-- 
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Re: PNG picture review and PDF review doesn't work

[Ondrej Volf]

Hello Christian,

since the installation I haven't activated yet the power pack license and 
so far was testing the features only with 2 provided accounts. Also as far 
as I understand the power pack shouldn't be required for image rewiev, 
which doesn't work as well, is this correct?

In the web developer console there are GET errors 404 for the files that 
are not working. The files are correctly uploaded in the uploaded/files/ 
directories, but are not accessible through GET function. These files can 
be downloaded through download though.



Dne úterý 20. února 2018 3:22:21 UTC+1 Christian Hammond napsal(a):
>
> Hi Ondrej,
>
> Can you check that your Power Pack license is still valid?
>
> If it is, can you open the browser’s developer console, reload the page, 
> and check for any errors?
>
> Christian
>
>
> On Mon, Feb 19, 2018 at 01:10 Ondrej Volf  
> wrote:
>
>> Hello,
>>
>> after a while without issues the pdf review and picture reviews stopped 
>> working without any known reason. After uploading files the files are 
>> correctly uploaded, but thumbnail is not visible and in pdf case there is 
>> just the "loading circle" instead as can be seen in attached picture. The 
>> text files including .c, .cpp and .h are working without any problems.
>>
>>
>>
>> Files are correctly uploaded to the server and can be downloaded back 
>> without any problems. MIME types are also correct (application/pdf and 
>> image/png). Both of these reviews worked after installation.
>>
>> I have tried to find similar problems but encountered only one similar 
>> situation without any clue of solution. Any ideas what could be wrong?
>>
>> -- 
>> Supercharge your Review Board with Power Pack: 
>> https://www.reviewboard.org/powerpack/
>> Want us to host Review Board for you? Check out RBCommons: 
>> https://rbcommons.com/
>> Happy user? Let us know! https://www.reviewboard.org/users/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "Review Board Community" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to reviewboard...@googlegroups.com .
>> For more options, visit https://groups.google.com/d/optout.
>>
> -- 
> -- 
> Christian Hammond
> President/CEO of Beanbag
> Makers of Review Board
>

-- 
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Re: Somthing broke! - error 500 on a fresh installation

[Marcin Ciarka]

Okay, after an hour I have it working. I added another (temporary) domain 
in the config (generated for apache).

W dniu wtorek, 20 lutego 2018 09:19:52 UTC+1 użytkownik Marcin Ciarka 
napisał:
>
> log from apache:
> [notice] Apache/2.2.15 (Unix) DAV/2 mod_ssl/2.2.15 OpenSSL/1.0.1e-fips 
> mod_wsgi/3.4 Python/2.7.14 configured -- resuming normal operations
>
>
> W dniu wtorek, 20 lutego 2018 08:59:48 UTC+1 użytkownik Marcin Ciarka 
> napisał:
>>
>> rb-site --version gives this:
>>
>> [root@machine]# rb-site --version
>>> rb-site 3.0.3
>>> Python 2.7.14 (default, Feb 19 2018, 15:53:03) 
>>> [GCC 4.4.7 20120313 (Red Hat 4.4.7-18)]
>>> Installed to 
>>> /opt/python/2.7.14/lib/python2.7/site-packages/ReviewBoard-3.0.3-py2.7.egg/reviewboard
>>
>>
>> W dniu wtorek, 20 lutego 2018 03:17:40 UTC+1 użytkownik Christian Hammond 
>> napisał:
>>>
>>> Hi Marcin,
>>>
>>> This looks like a very old bug. What version of Review Board do you have 
>>> installed?
>>>
>>> Christian
>>>
>>> On Mon, Feb 19, 2018 at 09:14 Marcin Ciarka  
>>> wrote:
>>>
 CentOS 6.9

 error_log contains only this:

 [Mon Feb 19 16:09:03 2018] [error] Traceback (most recent call last):
> [Mon Feb 19 16:09:03 2018] [error]   File 
> "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 861, in emit
> [Mon Feb 19 16:09:03 2018] [error] msg = self.format(record)
> [Mon Feb 19 16:09:03 2018] [error]   File 
> "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 734, in 
> format
> [Mon Feb 19 16:09:03 2018] [error] return fmt.format(record)
> [Mon Feb 19 16:09:03 2018] [error]   File 
> "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 465, in 
> format
> [Mon Feb 19 16:09:03 2018] [error] record.message = 
> record.getMessage()
> [Mon Feb 19 16:09:03 2018] [error]   File 
> "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 329, in 
> getMessage
> [Mon Feb 19 16:09:03 2018] [error] msg = msg % self.args
> [Mon Feb 19 16:09:03 2018] [error] TypeError: not enough arguments for 
> format string
> [Mon Feb 19 16:09:03 2018] [error] Logged from file manager.py, line 
> 1161

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>>> -- 
>>> -- 
>>> Christian Hammond
>>> President/CEO of Beanbag
>>> Makers of Review Board
>>>
>>

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Re: ERROR: Error getting review request 630298: Object does not exist (HTTP 404, API Error 100)

[David Trowbridge]

Just to check--are you expecting review request 630298 to exist? If you're
trying to post SVN commit 630298 your command line should just be "rbt post
630298" (without the -r)

-David

On Thu, Feb 15, 2018 at 6:49 AM Jason Stanley 
wrote:

> Hi David
>
> Here you go.
>
> $ rbt post -r 630298 --debug
>
> >>> RBTools 0.7.11
>
> >>> Python 2.7.10 (default, Feb  6 2017, 23:53:20)
>
> [GCC 4.2.1 Compatible Apple LLVM 8.0.0 (clang-800.0.34)]
>
> >>> Running on Darwin-16.5.0-x86_64-i386-64bit
>
> >>> Home = /Users/jstanley
>
> >>> Current directory = /Users/jstanley/Desktop/SVN/SCM/trunk/hudson
>
> >>> Command line: rbt post -r 630298 --debug
>
> >>> Running: tf vc help
>
> >>> Checking for a Subversion repository...
>
> >>> Running: svn --non-interactive info
>
> >>> Running: diff --version
>
> >>> Running: svn --non-interactive --version -q
>
> >>> repository info: Path: https://subversion.xxx.com/repos, Base path:
> /SCM/trunk/hudson, Supports changesets: False
>
> >>> Making HTTP GET request to http://10.34.161.215/reviews/api/
>
> >>> Making HTTP GET request to
> http://10.34.161.215/reviews/api/repositories/?tool=Subversion
>
> >>> Cached response for HTTP GET
> http://10.34.161.215/reviews/api/repositories/?tool=Subversion expired
> and was modified
>
> >>> Running: svn --non-interactive info
>
> >>> Running: diff --version
>
> >>> Running: svn --non-interactive --version -q
>
> >>> repository info: Path: https://subversion.xxx.com/repos, Base path:
> /SCM/trunk/hudson, Supports changesets: False
>
> >>> Running: svn --non-interactive status -q --ignore-externals
>
> >>> Running: svn --non-interactive diff --diff-cmd=diff --notice-ancestry
> -r BASE
>
> >>> Running: svn --non-interactive info foo
>
> >>> Running: svn --non-interactive diff --diff-cmd=diff --notice-ancestry
> -r BASE --no-diff-deleted
>
> >>> Running: svn --non-interactive info foo
>
> >>> Running: svn --non-interactive info foo
>
> >>> Running: svn --non-interactive info foo
>
> >>> Generated diff size: 320 bytes
>
> >>> Making HTTP GET request to
> http://10.34.161.215/reviews/api/validation/diffs/
>
> >>> Cached response for HTTP GET
> http://10.34.161.215/reviews/api/validation/diffs/ expired and was
> modified
>
> >>> Making HTTP POST request to
> http://10.34.161.215/reviews/api/validation/diffs/
>
> >>> Making HTTP GET request to
> http://10.34.161.215/reviews/api/review-requests/630298/?only-links=diffs%2Cdraft=absolute_url%2Cbugs_closed%2Cid%2Cstatus
>
> >>> Got API Error 100 (HTTP code 404): Object does not exist
>
> >>> Error data: {u'stat': u'fail', u'err': {u'msg': u'Object does not
> exist', u'code': 100}}
>
> Traceback (most recent call last):
>
>   File "/usr/local/bin/rbt", line 9, in 
>
> load_entry_point('RBTools==0.7.11', 'console_scripts', 'rbt')()
>
>   File
> "/Library/Python/2.7/site-packages/RBTools-0.7.11-py2.7.egg/rbtools/commands/main.py",
> line 133, in main
>
> command.run_from_argv([RB_MAIN, command_name] + args)
>
>   File
> "/Library/Python/2.7/site-packages/RBTools-0.7.11-py2.7.egg/rbtools/commands/__init__.py",
> line 665, in run_from_argv
>
> exit_code = self.main(*args) or 0
>
>   File
> "/Library/Python/2.7/site-packages/RBTools-0.7.11-py2.7.egg/rbtools/commands/post.py",
> line 870, in main
>
> base_dir=base_dir)
>
>   File
> "/Library/Python/2.7/site-packages/RBTools-0.7.11-py2.7.egg/rbtools/commands/post.py",
> line 443, in post_request
>
> only_links='diffs,draft')
>
>   File
> "/Library/Python/2.7/site-packages/RBTools-0.7.11-py2.7.egg/rbtools/utils/commands.py",
> line 43, in get_review_request
>
> % (review_request_id, e))
>
> rbtools.commands.CommandError: Error getting review request 630298: Object
> does not exist (HTTP 404, API Error 100)
>
> --
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Re: Somthing broke! - error 500 on a fresh installation

[Marcin Ciarka]

log from apache:
[notice] Apache/2.2.15 (Unix) DAV/2 mod_ssl/2.2.15 OpenSSL/1.0.1e-fips 
mod_wsgi/3.4 Python/2.7.14 configured -- resuming normal operations


W dniu wtorek, 20 lutego 2018 08:59:48 UTC+1 użytkownik Marcin Ciarka 
napisał:
>
> rb-site --version gives this:
>
> [root@machine]# rb-site --version
>> rb-site 3.0.3
>> Python 2.7.14 (default, Feb 19 2018, 15:53:03) 
>> [GCC 4.4.7 20120313 (Red Hat 4.4.7-18)]
>> Installed to 
>> /opt/python/2.7.14/lib/python2.7/site-packages/ReviewBoard-3.0.3-py2.7.egg/reviewboard
>
>
> W dniu wtorek, 20 lutego 2018 03:17:40 UTC+1 użytkownik Christian Hammond 
> napisał:
>>
>> Hi Marcin,
>>
>> This looks like a very old bug. What version of Review Board do you have 
>> installed?
>>
>> Christian
>>
>> On Mon, Feb 19, 2018 at 09:14 Marcin Ciarka  wrote:
>>
>>> CentOS 6.9
>>>
>>> error_log contains only this:
>>>
>>> [Mon Feb 19 16:09:03 2018] [error] Traceback (most recent call last):
 [Mon Feb 19 16:09:03 2018] [error]   File 
 "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 861, in emit
 [Mon Feb 19 16:09:03 2018] [error] msg = self.format(record)
 [Mon Feb 19 16:09:03 2018] [error]   File 
 "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 734, in format
 [Mon Feb 19 16:09:03 2018] [error] return fmt.format(record)
 [Mon Feb 19 16:09:03 2018] [error]   File 
 "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 465, in format
 [Mon Feb 19 16:09:03 2018] [error] record.message = 
 record.getMessage()
 [Mon Feb 19 16:09:03 2018] [error]   File 
 "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 329, in 
 getMessage
 [Mon Feb 19 16:09:03 2018] [error] msg = msg % self.args
 [Mon Feb 19 16:09:03 2018] [error] TypeError: not enough arguments for 
 format string
 [Mon Feb 19 16:09:03 2018] [error] Logged from file manager.py, line 
 1161
>>>
>>> -- 
>>> Supercharge your Review Board with Power Pack: 
>>> https://www.reviewboard.org/powerpack/
>>> Want us to host Review Board for you? Check out RBCommons: 
>>> https://rbcommons.com/
>>> Happy user? Let us know! https://www.reviewboard.org/users/
>>> --- 
>>> You received this message because you are subscribed to the Google 
>>> Groups "Review Board Community" group.
>>> To unsubscribe from this group and stop receiving emails from it, send 
>>> an email to reviewboard...@googlegroups.com.
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>> -- 
>> -- 
>> Christian Hammond
>> President/CEO of Beanbag
>> Makers of Review Board
>>
>

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
--- 
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Re: Somthing broke! - error 500 on a fresh installation

[Marcin Ciarka]

rb-site --version gives this:

[root@machine]# rb-site --version
> rb-site 3.0.3
> Python 2.7.14 (default, Feb 19 2018, 15:53:03) 
> [GCC 4.4.7 20120313 (Red Hat 4.4.7-18)]
> Installed to 
> /opt/python/2.7.14/lib/python2.7/site-packages/ReviewBoard-3.0.3-py2.7.egg/reviewboard


W dniu wtorek, 20 lutego 2018 03:17:40 UTC+1 użytkownik Christian Hammond 
napisał:
>
> Hi Marcin,
>
> This looks like a very old bug. What version of Review Board do you have 
> installed?
>
> Christian
>
> On Mon, Feb 19, 2018 at 09:14 Marcin Ciarka  > wrote:
>
>> CentOS 6.9
>>
>> error_log contains only this:
>>
>> [Mon Feb 19 16:09:03 2018] [error] Traceback (most recent call last):
>>> [Mon Feb 19 16:09:03 2018] [error]   File 
>>> "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 861, in emit
>>> [Mon Feb 19 16:09:03 2018] [error] msg = self.format(record)
>>> [Mon Feb 19 16:09:03 2018] [error]   File 
>>> "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 734, in format
>>> [Mon Feb 19 16:09:03 2018] [error] return fmt.format(record)
>>> [Mon Feb 19 16:09:03 2018] [error]   File 
>>> "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 465, in format
>>> [Mon Feb 19 16:09:03 2018] [error] record.message = 
>>> record.getMessage()
>>> [Mon Feb 19 16:09:03 2018] [error]   File 
>>> "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 329, in 
>>> getMessage
>>> [Mon Feb 19 16:09:03 2018] [error] msg = msg % self.args
>>> [Mon Feb 19 16:09:03 2018] [error] TypeError: not enough arguments for 
>>> format string
>>> [Mon Feb 19 16:09:03 2018] [error] Logged from file manager.py, line 1161
>>
>> -- 
>> Supercharge your Review Board with Power Pack: 
>> https://www.reviewboard.org/powerpack/
>> Want us to host Review Board for you? Check out RBCommons: 
>> https://rbcommons.com/
>> Happy user? Let us know! https://www.reviewboard.org/users/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "Review Board Community" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to reviewboard...@googlegroups.com .
>> For more options, visit https://groups.google.com/d/optout.
>>
> -- 
> -- 
> Christian Hammond
> President/CEO of Beanbag
> Makers of Review Board
>

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
Happy user? Let us know! https://www.reviewboard.org/users/
--- 
You received this message because you are subscribed to the Google Groups 
"Review Board Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to reviewboard+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.