Re: How can I debug ReviewBoard Authentication problems?

[Alfred von Campe]

Christian:

This problem was really frustrating.  Basically ReviewBoard had been down for 
two days.  I had modified the Authentication setting first to use one of the 3 
remaining good domain controllers to no avail, and after your email I listed 
all 3 DCs but still no joy.  However, restarting Apache made it work.  The 
reason I didn’t try that earlier is that I rebooted the server yesterday so I 
didn’t think restarting Apache would make a difference.

I will try to use LDAP instead of Active Domain when I set up the new server, 
which I plan to do in the next few weeks (and upgrade from 2.5.6.1 to 3.latest 
at the same time).

Thanks as always for your help,
Alfred


> On Feb 21, 2018, at 18:17, Christian Hammond  wrote:
> 
> Hi Alfred,
> 
> The old one should not be in the cache, but you can try to restart Apache 
> just to ensure it's picking up the new settings.
> 
> You should be able to list multiple domain controllers, each separated by a 
> space. It will try each one in order.
> 
> We can do better with the errors, slightly (listing the domain controller in 
> this error at a minimum). I'll track this for 3.0.4.
> 
> Christian
> 
> On Wed, Feb 21, 2018 at 4:32 AM, Alfred von Campe  > wrote:
> Christian:
> 
> The original domain controller configured in ReviewBoard is still down, but 
> I’ve reconfigured the ReviewBoard instance to use a different domain 
> controller, which I can see both in the Web UI as well as in the database.  
> However, the problem still occurs.  The only problem shown in the log file is:
> 
> 2018-02-21 12:27:45,084 - WARNING -  - Active Directory: Domain controller is 
> down
> 2018-02-21 12:27:45,085 - ERROR -  - Active Directory error: Could not 
> contact any domain controller servers
> 
> It’s almost as if the original domain controller is still cached somewhere - 
> is that a possibility, and if so, how do I clear the cache?  Also, to avoid 
> this problem in the future, is there a way to provide a fallback domain 
> controller so that if one is down, ReviewBoard automatically checks the next 
> one?
> 
> Alfred
> 
> 
>> On Feb 21, 2018, at 0:49, Christian Hammond > > wrote:
>> 
>> Hi Alfred,
>> 
>> There should be information on failures in the reviewboard.log file, if it's 
>> failing to grab data from Active Directory. Failing that, it'd be a 
>> configuration issue causing it to not look up the correct content, and we 
>> don't have logging centered around that.
>> 
>> If you do get locked out of the server due to the backend failing and 
>> session expiring, you can always use `rb-site manage /path/to/sitedir 
>> createsuperuser` to create a new local administration account.
>> 
>> Christian
>> 
>> On Tue, Feb 20, 2018 at 11:30 AM, Alfred von Campe > > wrote:
>> Our ReviewBoard server is configured to use Active Directory for 
>> authentication.  The Domain Controller it was configured to use for 
>> authentication had a catastrophic HW failure so users can no longer log in 
>> to ReviewBoard.  Fortunately I had an existing ReviewBoard session open in a 
>> browser tab and I configured the Authentication setting to use a different 
>> domain controller.  However, user’s still can’t log in.  I even rebooted the 
>> server hosting ReviewBoard to no avail, so hence my question as to how can I 
>> debug this issue?  For now, my existing browser session is still working 
>> (even after the server reboot), so I can check and change settings.  
>> Otherwise, I don’t know how I would go about making any changes.
>> 
>> Alfred
>> 
>> --
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>> 
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>> 
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>> 
>> 
>> -- 
>> Christian Hammond
>> President/CEO of Beanbag 
>> Makers of Review Board 
>> 
>> -- 
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>> 

Re: Review Board Ticket #4629: Unreachable transaction close code in reviewboard/admin/management/commands/loaddb.py

[David Trowbridge]

--
To reply, visit https://hellosplat.com/s/beanbag/tickets/4629/
--

New update by david
For Beanbag, Inc. > Review Board > Ticket #4629


Reply:

Fixed in release-4.0.x (b578695).


Status:
- New
+ Fixed

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Re: Review Board Ticket #4655: Crash in user selector widget when avatar data is not available

[David Trowbridge]

--
To reply, visit https://hellosplat.com/s/beanbag/tickets/4655/
--

New update by flipback
For Beanbag, Inc. > Review Board > Ticket #4655


Reply:

Fixed in release-3.0.x (b616ff3). This will ship in 3.0.4. Thanks!


Status:
- Confirmed
+ Fixed

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Re: Somthing broke! - error 500 on a fresh installation

[Christian Hammond]

Hi Marcin,

I swore I responded to this two days ago.. Apparently not though.

When you say you added a temporary domain in the config, can you show me
what you had and what you added? I'm confused about how this would impact
Review Board's logging.

Christian

On Tue, Feb 20, 2018 at 1:32 AM, Marcin Ciarka 
wrote:

> Okay, after an hour I have it working. I added another (temporary) domain
> in the config (generated for apache).
>
>
> W dniu wtorek, 20 lutego 2018 09:19:52 UTC+1 użytkownik Marcin Ciarka
> napisał:
>>
>> log from apache:
>> [notice] Apache/2.2.15 (Unix) DAV/2 mod_ssl/2.2.15 OpenSSL/1.0.1e-fips
>> mod_wsgi/3.4 Python/2.7.14 configured -- resuming normal operations
>>
>>
>> W dniu wtorek, 20 lutego 2018 08:59:48 UTC+1 użytkownik Marcin Ciarka
>> napisał:
>>>
>>> rb-site --version gives this:
>>>
>>> [root@machine]# rb-site --version
 rb-site 3.0.3
 Python 2.7.14 (default, Feb 19 2018, 15:53:03)
 [GCC 4.4.7 20120313 (Red Hat 4.4.7-18)]
 Installed to /opt/python/2.7.14/lib/python2
 .7/site-packages/ReviewBoard-3.0.3-py2.7.egg/reviewboard
>>>
>>>
>>> W dniu wtorek, 20 lutego 2018 03:17:40 UTC+1 użytkownik Christian
>>> Hammond napisał:

 Hi Marcin,

 This looks like a very old bug. What version of Review Board do you
 have installed?

 Christian

 On Mon, Feb 19, 2018 at 09:14 Marcin Ciarka 
 wrote:

> CentOS 6.9
>
> error_log contains only this:
>
> [Mon Feb 19 16:09:03 2018] [error] Traceback (most recent call last):
>> [Mon Feb 19 16:09:03 2018] [error]   File
>> "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 861, in
>> emit
>> [Mon Feb 19 16:09:03 2018] [error] msg = self.format(record)
>> [Mon Feb 19 16:09:03 2018] [error]   File
>> "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 734, in
>> format
>> [Mon Feb 19 16:09:03 2018] [error] return fmt.format(record)
>> [Mon Feb 19 16:09:03 2018] [error]   File
>> "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 465, in
>> format
>> [Mon Feb 19 16:09:03 2018] [error] record.message =
>> record.getMessage()
>> [Mon Feb 19 16:09:03 2018] [error]   File
>> "/opt/python/2.7.14/lib/python2.7/logging/__init__.py", line 329, in
>> getMessage
>> [Mon Feb 19 16:09:03 2018] [error] msg = msg % self.args
>> [Mon Feb 19 16:09:03 2018] [error] TypeError: not enough arguments
>> for format string
>> [Mon Feb 19 16:09:03 2018] [error] Logged from file manager.py, line
>> 1161
>
> --
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 --
 --
 Christian Hammond
 President/CEO of Beanbag
 Makers of Review Board

>>> --
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> https://www.reviewboard.org/powerpack/
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Makers of Review Board 

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Re: How can I debug ReviewBoard Authentication problems?

[Christian Hammond]

Hi Alfred,

The old one should not be in the cache, but you can try to restart Apache
just to ensure it's picking up the new settings.

You should be able to list multiple domain controllers, each separated by a
space. It will try each one in order.

We can do better with the errors, slightly (listing the domain controller
in this error at a minimum). I'll track this for 3.0.4.

Christian

On Wed, Feb 21, 2018 at 4:32 AM, Alfred von Campe 
wrote:

> Christian:
>
> The original domain controller configured in ReviewBoard is still down,
> but I’ve reconfigured the ReviewBoard instance to use a different domain
> controller, which I can see both in the Web UI as well as in the database.
> However, the problem still occurs.  The only problem shown in the log file
> is:
>
> 2018-02-21 12:27:45,084 - WARNING -  - Active Directory: Domain controller
> is down
> 2018-02-21 12:27:45,085 - ERROR -  - Active Directory error: Could not
> contact any domain controller servers
>
> It’s almost as if the original domain controller is still cached somewhere
> - is that a possibility, and if so, how do I clear the cache?  Also, to
> avoid this problem in the future, is there a way to provide a fallback
> domain controller so that if one is down, ReviewBoard automatically checks
> the next one?
>
> Alfred
>
>
> On Feb 21, 2018, at 0:49, Christian Hammond 
> wrote:
>
> Hi Alfred,
>
> There should be information on failures in the reviewboard.log file, if
> it's failing to grab data from Active Directory. Failing that, it'd be a
> configuration issue causing it to not look up the correct content, and we
> don't have logging centered around that.
>
> If you do get locked out of the server due to the backend failing and
> session expiring, you can always use `rb-site manage /path/to/sitedir
> createsuperuser` to create a new local administration account.
>
> Christian
>
> On Tue, Feb 20, 2018 at 11:30 AM, Alfred von Campe 
> wrote:
>
>> Our ReviewBoard server is configured to use Active Directory for
>> authentication.  The Domain Controller it was configured to use for
>> authentication had a catastrophic HW failure so users can no longer log in
>> to ReviewBoard.  Fortunately I had an existing ReviewBoard session open in
>> a browser tab and I configured the Authentication setting to use a
>> different domain controller.  However, user’s still can’t log in.  I even
>> rebooted the server hosting ReviewBoard to no avail, so hence my question
>> as to how can I debug this issue?  For now, my existing browser session is
>> still working (even after the server reboot), so I can check and change
>> settings.  Otherwise, I don’t know how I would go about making any changes.
>>
>> Alfred
>>
>> --
>> Supercharge your Review Board with Power Pack:
>> https://www.reviewboard.org/powerpack/
>> Want us to host Review Board for you? Check out RBCommons:
>> https://rbcommons.com/
>> Happy user? Let us know! https://www.reviewboard.org/users/
>> ---
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>>
>
>
>
> --
> Christian Hammond
> President/CEO of Beanbag 
> Makers of Review Board 
>
> --
> Supercharge your Review Board with Power Pack:
> https://www.reviewboard.org/powerpack/
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> https://rbcommons.com/
> Happy user? Let us know! https://www.reviewboard.org/users/
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>
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Makers of Review Board 

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Re: PNG picture review and PDF review doesn't work

[Christian Hammond]

It should be /media/ by default, yes. Blank would be incorrect (and we'll
have to update our logic to validate this).

You might need to clear memcached and your browser cache after making the
change, just to ensure that you're not seeing stale content.

Christian

On Wed, Feb 21, 2018 at 1:34 AM, Ondrej Volf  wrote:

> The Media URL is left blank so the default media path is used. Default is
> just "/media/", right? I have tried few different paths, but neither had
> any impact.
>
> Dne středa 21. února 2018 6:29:23 UTC+1 Christian Hammond napsal(a):
>>
>> Looks like the media path isn't being generated correctly. Can you show
>> me what the Media URL looks like in General Settings in Review Board?
>>
>> Christian
>>
>> On Tue, Feb 20, 2018 at 5:31 AM, Ondrej Volf  wrote:
>>
>>> Hello Christian,
>>>
>>> since the installation I haven't activated yet the power pack license
>>> and so far was testing the features only with 2 provided accounts. Also as
>>> far as I understand the power pack shouldn't be required for image rewiev,
>>> which doesn't work as well, is this correct?
>>>
>>> In the web developer console there are GET errors 404 for the files that
>>> are not working. The files are correctly uploaded in the uploaded/files/
>>> directories, but are not accessible through GET function. These files can
>>> be downloaded through download though.
>>>
>>>
>>>
>>> Dne úterý 20. února 2018 3:22:21 UTC+1 Christian Hammond napsal(a):

 Hi Ondrej,

 Can you check that your Power Pack license is still valid?

 If it is, can you open the browser’s developer console, reload the
 page, and check for any errors?

 Christian


 On Mon, Feb 19, 2018 at 01:10 Ondrej Volf  wrote:

> Hello,
>
> after a while without issues the pdf review and picture reviews
> stopped working without any known reason. After uploading files the files
> are correctly uploaded, but thumbnail is not visible and in pdf case there
> is just the "loading circle" instead as can be seen in attached picture.
> The text files including .c, .cpp and .h are working without any problems.
>
>
>
> Files are correctly uploaded to the server and can be downloaded back
> without any problems. MIME types are also correct (application/pdf and
> image/png). Both of these reviews worked after installation.
>
> I have tried to find similar problems but encountered only one similar
> situation without any clue of solution. Any ideas what could be wrong?
>
> --
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 --
 --
 Christian Hammond
 President/CEO of Beanbag
 Makers of Review Board

>>> --
>>> Supercharge your Review Board with Power Pack:
>>> https://www.reviewboard.org/powerpack/
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>>> https://rbcommons.com/
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>>
>>
>>
>> --
>> Christian Hammond
>> President/CEO of Beanbag 
>> Makers of Review Board 
>>
> --
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Re: Multiple ShipIt from same user counted in dashboard tally

[Christian Hammond]

Hi Vince,

Right now, yes, it is. We count the total filed, not the total number of
users who have filed one.

We made the first steps in 3.0 to change Ship It logic (letting you remove
them), but want to work toward a better model for invalidating older Ship
Its on updates and to better exposer the behind-the-scenes concept of
approval. For now, though, what you're seeing is expected behavior.

Christian

On Wed, Feb 21, 2018 at 2:34 PM, Vince Thyng  wrote:

> Version 3.0.2
> A user has pointed out that a developer gave a ShipIt for 2 different
> diffs in a review.  Both are being counted in the dashboard tally.  Is this
> expected behavior?
>
> Vince
>
> --
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Multiple ShipIt from same user counted in dashboard tally

[Vince Thyng]

Version 3.0.2
A user has pointed out that a developer gave a ShipIt for 2 different diffs 
in a review.  Both are being counted in the dashboard tally.  Is this 
expected behavior?

Vince

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Re: ERROR: Error getting review request 630298: Object does not exist (HTTP 404, API Error 100)

[Jason Stanley]

Ah, that was my problem.  Thanks for the help.


On Tuesday, February 20, 2018 at 3:24:32 AM UTC-5, David Trowbridge wrote:
>
> Just to check--are you expecting review request 630298 to exist? If you're 
> trying to post SVN commit 630298 your command line should just be "rbt post 
> 630298" (without the -r)
>
> -David
>
> On Thu, Feb 15, 2018 at 6:49 AM Jason Stanley  > wrote:
>
>> Hi David
>>
>> Here you go.
>>
>> $ rbt post -r 630298 --debug 
>>
>> >>> RBTools 0.7.11
>>
>> >>> Python 2.7.10 (default, Feb  6 2017, 23:53:20) 
>>
>> [GCC 4.2.1 Compatible Apple LLVM 8.0.0 (clang-800.0.34)]
>>
>> >>> Running on Darwin-16.5.0-x86_64-i386-64bit
>>
>> >>> Home = /Users/jstanley
>>
>> >>> Current directory = /Users/jstanley/Desktop/SVN/SCM/trunk/hudson
>>
>> >>> Command line: rbt post -r 630298 --debug
>>
>> >>> Running: tf vc help
>>
>> >>> Checking for a Subversion repository...
>>
>> >>> Running: svn --non-interactive info
>>
>> >>> Running: diff --version
>>
>> >>> Running: svn --non-interactive --version -q
>>
>> >>> repository info: Path: https://subversion.xxx.com/repos, Base path: 
>> /SCM/trunk/hudson, Supports changesets: False
>>
>> >>> Making HTTP GET request to http://10.34.161.215/reviews/api/
>>
>> >>> Making HTTP GET request to 
>> http://10.34.161.215/reviews/api/repositories/?tool=Subversion
>>
>> >>> Cached response for HTTP GET 
>> http://10.34.161.215/reviews/api/repositories/?tool=Subversion expired 
>> and was modified
>>
>> >>> Running: svn --non-interactive info
>>
>> >>> Running: diff --version
>>
>> >>> Running: svn --non-interactive --version -q
>>
>> >>> repository info: Path: https://subversion.xxx.com/repos, Base path: 
>> /SCM/trunk/hudson, Supports changesets: False
>>
>> >>> Running: svn --non-interactive status -q --ignore-externals
>>
>> >>> Running: svn --non-interactive diff --diff-cmd=diff --notice-ancestry 
>> -r BASE
>>
>> >>> Running: svn --non-interactive info foo
>>
>> >>> Running: svn --non-interactive diff --diff-cmd=diff --notice-ancestry 
>> -r BASE --no-diff-deleted
>>
>> >>> Running: svn --non-interactive info foo
>>
>> >>> Running: svn --non-interactive info foo
>>
>> >>> Running: svn --non-interactive info foo
>>
>> >>> Generated diff size: 320 bytes
>>
>> >>> Making HTTP GET request to 
>> http://10.34.161.215/reviews/api/validation/diffs/
>>
>> >>> Cached response for HTTP GET 
>> http://10.34.161.215/reviews/api/validation/diffs/ expired and was 
>> modified
>>
>> >>> Making HTTP POST request to 
>> http://10.34.161.215/reviews/api/validation/diffs/
>>
>> >>> Making HTTP GET request to 
>> http://10.34.161.215/reviews/api/review-requests/630298/?only-links=diffs%2Cdraft=absolute_url%2Cbugs_closed%2Cid%2Cstatus
>>
>> >>> Got API Error 100 (HTTP code 404): Object does not exist
>>
>> >>> Error data: {u'stat': u'fail', u'err': {u'msg': u'Object does not 
>> exist', u'code': 100}}
>>
>> Traceback (most recent call last):
>>
>>   File "/usr/local/bin/rbt", line 9, in 
>>
>> load_entry_point('RBTools==0.7.11', 'console_scripts', 'rbt')()
>>
>>   File 
>> "/Library/Python/2.7/site-packages/RBTools-0.7.11-py2.7.egg/rbtools/commands/main.py",
>>  
>> line 133, in main
>>
>> command.run_from_argv([RB_MAIN, command_name] + args)
>>
>>   File 
>> "/Library/Python/2.7/site-packages/RBTools-0.7.11-py2.7.egg/rbtools/commands/__init__.py",
>>  
>> line 665, in run_from_argv
>>
>> exit_code = self.main(*args) or 0
>>
>>   File 
>> "/Library/Python/2.7/site-packages/RBTools-0.7.11-py2.7.egg/rbtools/commands/post.py",
>>  
>> line 870, in main
>>
>> base_dir=base_dir)
>>
>>   File 
>> "/Library/Python/2.7/site-packages/RBTools-0.7.11-py2.7.egg/rbtools/commands/post.py",
>>  
>> line 443, in post_request
>>
>> only_links='diffs,draft')
>>
>>   File 
>> "/Library/Python/2.7/site-packages/RBTools-0.7.11-py2.7.egg/rbtools/utils/commands.py",
>>  
>> line 43, in get_review_request
>>
>> % (review_request_id, e))
>>
>> rbtools.commands.CommandError: Error getting review request 630298: 
>> Object does not exist (HTTP 404, API Error 100)
>>
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Re: How can I debug ReviewBoard Authentication problems?

[Alfred von Campe]

Christian:

The original domain controller configured in ReviewBoard is still down, but 
I’ve reconfigured the ReviewBoard instance to use a different domain 
controller, which I can see both in the Web UI as well as in the database.  
However, the problem still occurs.  The only problem shown in the log file is:

2018-02-21 12:27:45,084 - WARNING -  - Active Directory: Domain controller is 
down
2018-02-21 12:27:45,085 - ERROR -  - Active Directory error: Could not contact 
any domain controller servers

It’s almost as if the original domain controller is still cached somewhere - is 
that a possibility, and if so, how do I clear the cache?  Also, to avoid this 
problem in the future, is there a way to provide a fallback domain controller 
so that if one is down, ReviewBoard automatically checks the next one?

Alfred


> On Feb 21, 2018, at 0:49, Christian Hammond  wrote:
> 
> Hi Alfred,
> 
> There should be information on failures in the reviewboard.log file, if it's 
> failing to grab data from Active Directory. Failing that, it'd be a 
> configuration issue causing it to not look up the correct content, and we 
> don't have logging centered around that.
> 
> If you do get locked out of the server due to the backend failing and session 
> expiring, you can always use `rb-site manage /path/to/sitedir 
> createsuperuser` to create a new local administration account.
> 
> Christian
> 
> On Tue, Feb 20, 2018 at 11:30 AM, Alfred von Campe  > wrote:
> Our ReviewBoard server is configured to use Active Directory for 
> authentication.  The Domain Controller it was configured to use for 
> authentication had a catastrophic HW failure so users can no longer log in to 
> ReviewBoard.  Fortunately I had an existing ReviewBoard session open in a 
> browser tab and I configured the Authentication setting to use a different 
> domain controller.  However, user’s still can’t log in.  I even rebooted the 
> server hosting ReviewBoard to no avail, so hence my question as to how can I 
> debug this issue?  For now, my existing browser session is still working 
> (even after the server reboot), so I can check and change settings.  
> Otherwise, I don’t know how I would go about making any changes.
> 
> Alfred
> 
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> 
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Re: Review Board Ticket #4655: Error 500 occurs if one try to access to a revie group

[Aleksey Timin]

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Reply:

Ok. Thanks!

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Re: Review Board Ticket #4655: Crash in user selector widget when avatar data is not available

[Christian Hammond]

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Status:
- NeedInfo
+ Confirmed


Milestones:
+ Release-3.0.x


Tags:
- Priority:Medium
+ Component:Admin
+ Component:Avatars
+ Component:Avatars
+ Priority:High


Summary:
- Error 500 occurs if one try to access to a revie group
+ Crash in user selector widget when avatar data is not available


Assigned to:
+ david

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Re: Review Board Ticket #4655: Error 500 occurs if one try to access to a revie group

[Aleksey Timin]

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Reply:

Sorry, I read you message in rush. Here is the html file.


Files:
- KeyError at _reviewboard_admin_db_reviews_group_23_.htm
  

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Re: Review Board Ticket #4655: Error 500 occurs if one try to access to a revie group

[Christian Hammond]

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Reply:

Thanks! That's very helpful. So there's definitely a bug here, and we'll be 
able to get a fix for this in for the next release (targetting next Tuesday).

This is happening because no avatar data is being returned for one of the 
users in the group, and it's breaking the widget, which is assuming the 
presence of an avatar. You can address this by having an avatar configured for 
that user, or (temporarily) turning off avatars while configuring the group. 
Not great, but at least there's a workaround.

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Re: Review Board Ticket #4655: Error 500 occurs if one try to access to a revie group

[Aleksey Timin]

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Reply:

```
Environment:


Request Method: GET
Request URL: http://10.155.26.78/reviewboard/admin/db/reviews/group/23/

Django Version: 1.6.11
Python Version: 2.7.12
Installed Applications:
[u'corsheaders',
 u'django.contrib.admin',
 u'django.contrib.auth',
 u'django.contrib.contenttypes',
 u'django.contrib.sites',
 u'django.contrib.sessions',
 u'django.contrib.staticfiles',
 u'djblets',
 u'djblets.avatars',
 u'djblets.configforms',
 u'djblets.datagrid',
 u'djblets.extensions',
 u'djblets.features',
 u'djblets.feedview',
 u'djblets.forms',
 u'djblets.gravatars',
 u'djblets.integrations',
 u'djblets.log',
 u'djblets.pipeline',
 u'djblets.recaptcha',
 u'djblets.siteconfig',
 u'djblets.util',
 u'haystack',
 u'oauth2_provider',
 u'pipeline',
 u'reviewboard',
 u'reviewboard.accounts',
 u'reviewboard.admin',
 u'reviewboard.attachments',
 u'reviewboard.avatars',
 u'reviewboard.changedescs',
 u'reviewboard.diffviewer',
 u'reviewboard.extensions',
 u'reviewboard.hostingsvcs',
 u'reviewboard.integrations',
 u'reviewboard.notifications',
 u'reviewboard.oauth',
 u'reviewboard.reviews',
 u'reviewboard.scmtools',
 u'reviewboard.site',
 u'reviewboard.webapi',
 u'django_evolution',
 u'rbintegrations']
Installed Middleware:
[u'django.middleware.gzip.GZipMiddleware',
 u'reviewboard.admin.middleware.InitReviewBoardMiddleware',
 u'corsheaders.middleware.CorsMiddleware',
 u'django.middleware.clickjacking.XFrameOptionsMiddleware',
 u'django.middleware.common.CommonMiddleware',
 u'django.middleware.http.ConditionalGetMiddleware',
 u'django.middleware.locale.LocaleMiddleware',
 u'django.contrib.sessions.middleware.SessionMiddleware',
 u'django.contrib.auth.middleware.AuthenticationMiddleware',
 u'django.contrib.messages.middleware.MessageMiddleware',
 u'djblets.siteconfig.middleware.SettingsMiddleware',
 u'reviewboard.admin.middleware.LoadSettingsMiddleware',
 u'djblets.extensions.middleware.ExtensionsMiddleware',
 u'djblets.integrations.middleware.IntegrationsMiddleware',
 u'djblets.log.middleware.LoggingMiddleware',
 u'reviewboard.accounts.middleware.TimezoneMiddleware',
 u'reviewboard.admin.middleware.CheckUpdatesRequiredMiddleware',
 u'reviewboard.admin.middleware.X509AuthMiddleware',
 u'reviewboard.site.middleware.LocalSiteMiddleware',
 u'djblets.extensions.middleware.ExtensionsMiddlewareRunner',
 u'reviewboard.admin.middleware.ExtraExceptionInfoMiddleware']


Traceback:
File "/usr/local/lib/python2.7/dist-packages/django/core/handlers/base.py" 
in get_response
  137. response = response.render()
File "/usr/local/lib/python2.7/dist-packages/django/template/response.py" 
in render
  105. self.content = self.rendered_content
File "/usr/local/lib/python2.7/dist-packages/django/template/response.py" 
in rendered_content
  82. content = template.render(context)
File "/usr/local/lib/python2.7/dist-packages/django/template/base.py" in 
render
  140. return self._render(context)
File "/usr/local/lib/python2.7/dist-packages/django/template/base.py" in 
_render
  134. return self.nodelist.render(context)
File "/usr/local/lib/python2.7/dist-packages/django/template/base.py" in 
render
  840. bit = self.render_node(node, context)
File "/usr/local/lib/python2.7/dist-packages/django/template/base.py" in 
render_node
  854. return node.render(context)
File 
"/usr/local/lib/python2.7/dist-packages/django/template/loader_tags.py" in 
render
  123. return compiled_parent._render(context)
File "/usr/local/lib/python2.7/dist-packages/django/template/base.py" in 
_render
  134. return self.nodelist.render(context)
File "/usr/local/lib/python2.7/dist-packages/django/template/base.py" in 
render
  840. bit = self.render_node(node, context)
File "/usr/local/lib/python2.7/dist-packages/django/template/base.py" in 
render_node
  854. return node.render(context)
File 
"/usr/local/lib/python2.7/dist-packages/django/template/loader_tags.py" in 
render
  123. return compiled_parent._render(context)
File "/usr/local/lib/python2.7/dist-packages/django/template/base.py" in 
_render
  134. return self.nodelist.render(context)
File "/usr/local/lib/python2.7/dist-packages/django/template/base.py" in 
render
  840.

Re: Review Board Ticket #4655: Error 500 occurs if one try to access to a revie group

[Christian Hammond]

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Reply:

Thanks! Unfortunately I'm not able to reproduce.. I'd need to see a stack 
trace to know more, but since that's for some reason not appearing in the log, 
that's not readily accessible.

Something you can temporarily enable is `DEBUG = True` in 
`$sitedir/conf/settings_local.py`. This would turn on some more extensive error 
pages when encountering a HTTP 500 error. You'd need to set it and then restart 
Apache, then visit the page to see it. You wouldn't want it on long, as it does 
impact other aspects of the product, but it should give you some details on 
where the error is occurring. If you could save the HTML for that page to a 
file locally and then attach it here as a private attachment (upload and click 
the lock icon), I'll be able to see it.

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Re: Review Board Ticket #4655: Error 500 occurs if one try to access to a revie group

[Aleksey Timin]

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Reply:

No problems:
1. Click on "Review Groups" in Admin Dashboard;
2. Click on "Add Review Group" in Review Groups page;
3. Fill name and display name with "test";
4. Add some user into the group; 
5. Click on "Save" and you will be redirected on Review Groups page.
6. Click on group "test' in the table
7. You have Error 500.

I'm sorry if the names of the buttons and pages aren't exact. My interface 
is translated in Russian partially and I don't know how to change the language. 

PS: If you miss step 4 you won't have the error.

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Re: Review Board Ticket #4655: Error 500 occurs if one try to access to a revie group

[Christian Hammond]

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Reply:

Is the 500 on Save, and if you reload the page are you able to view the 
page? If so, is the user saved when you view it?

Can you go through the exact steps, every entered field and mouse click, so 
I can attempt an identical repro case?

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Re: PNG picture review and PDF review doesn't work

[Ondrej Volf]

The Media URL is left blank so the default media path is used. Default is 
just "/media/", right? I have tried few different paths, but neither had 
any impact.

Dne středa 21. února 2018 6:29:23 UTC+1 Christian Hammond napsal(a):
>
> Looks like the media path isn't being generated correctly. Can you show me 
> what the Media URL looks like in General Settings in Review Board?
>
> Christian
>
> On Tue, Feb 20, 2018 at 5:31 AM, Ondrej Volf  > wrote:
>
>> Hello Christian,
>>
>> since the installation I haven't activated yet the power pack license and 
>> so far was testing the features only with 2 provided accounts. Also as far 
>> as I understand the power pack shouldn't be required for image rewiev, 
>> which doesn't work as well, is this correct?
>>
>> In the web developer console there are GET errors 404 for the files that 
>> are not working. The files are correctly uploaded in the uploaded/files/ 
>> directories, but are not accessible through GET function. These files can 
>> be downloaded through download though.
>>
>>
>>
>> Dne úterý 20. února 2018 3:22:21 UTC+1 Christian Hammond napsal(a):
>>>
>>> Hi Ondrej,
>>>
>>> Can you check that your Power Pack license is still valid?
>>>
>>> If it is, can you open the browser’s developer console, reload the page, 
>>> and check for any errors?
>>>
>>> Christian
>>>
>>>
>>> On Mon, Feb 19, 2018 at 01:10 Ondrej Volf  wrote:
>>>
 Hello,

 after a while without issues the pdf review and picture reviews stopped 
 working without any known reason. After uploading files the files are 
 correctly uploaded, but thumbnail is not visible and in pdf case there is 
 just the "loading circle" instead as can be seen in attached picture. The 
 text files including .c, .cpp and .h are working without any problems.



 Files are correctly uploaded to the server and can be downloaded back 
 without any problems. MIME types are also correct (application/pdf and 
 image/png). Both of these reviews worked after installation.

 I have tried to find similar problems but encountered only one similar 
 situation without any clue of solution. Any ideas what could be wrong?

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>>> President/CEO of Beanbag
>>> Makers of Review Board
>>>
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>
>
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Re: Review Board Ticket #4655: Error 500 occurs if one try to access to a revie group

[Aleksey Timin]

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Reply:

1. Apache says nothing;
2. Logging had been enabled before I updated reviewboard. I'm sure it works 
because I saw error messages in the logs when the site can't access Gravatar 
service.

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Re: Review Board Ticket #4655: Error 500 occurs if one try to access to a revie group

[Christian Hammond]

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Hmm, there should be. How about the Apache error log?

Was logging just now enabled, or was already enabled when the error first 
occurred?

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Re: Review Board Ticket #4655: Error 500 occurs if one try to access to a revie group

[Aleksey Timin]

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There are no errors in logs. Only these messages:

2018-02-21 09:21:50,138 - INFO -  - root - Reloading logging settings
2018-02-21 09:24:23,725 - INFO -  - root - Reloading logging settings
2018-02-21 09:24:57,219 - INFO -  - root - Reloading logging settings

The level of logs is DEBUG.

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Re: Review Board Ticket #4655: Error 500 occurs if one try to access to a revie group

[Christian Hammond]

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Can you check the reviewboard.log for errors? (If you don't have one in 
your `$sitedir/logs/` directory, you may need to enable logging first). There 
should be a traceback describing where in the code the crash occurred.


Status:
- New
+ NeedInfo

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Review Board Ticket #4655: Error 500 occurs if one try to access to a revie group

[Aleksey Timin]

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Status: New
Tags: Priority:Medium, Type:Defect


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Error 500 occurs if one try to access to a revie group
==

# What version are you running?

ReviewBoard 3.0.3
# What's the URL of the page containing the problem?

http://10.155.26.78/reviewboard/admin/db/reviews/group/19/

# What steps will reproduce the problem?
1. Create a review group;
2. Add a user to the group;
3. Click on the group in the review group table 
(/reviewboard/admin/db/reviews/group/)


# What is the expected output? What do you see instead?

I expected to see the group opened to edit, but I see:

Something broke! (Error 500)

# What operating system are you using? What browser?

Ubuntu 16.04 LTS, Firefox 58.0.2

# Please provide any additional information below.

I started happening after upgrade from 2.5 to 3.0.3.
If a groupd review is empty (doesn't have any users) it works ok.


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Re: Https ( secure connection ) is showing Apache 2 Test Page, not ReviewBoard

[Anil Kumar]

Removed the file, it's working now. Thanks Christian for your help.
-Anil

On Tuesday, February 20, 2018 at 7:51:09 AM UTC+5:30, Christian Hammond 
wrote:
>
> That’s likely the cause. You’ll need to remove that file or comment it out 
> and restart Apache.
>
> Christian
>
>
> On Mon, Feb 19, 2018 at 01:12 Anil Kumar  
> wrote:
>
>> Thanks for reply. Below is the VirtualHost section in ssl.cong
>>
>> 
>>
>> # General setup for the virtual host, inherited from global configuration
>> #DocumentRoot "/var/www/html"
>> #ServerName www.example.com:443
>>
>> # Use separate log files for the SSL virtual host; note that LogLevel
>> # is not inherited from httpd.conf.
>> ErrorLog logs/ssl_error_log
>> TransferLog logs/ssl_access_log
>> LogLevel warn
>>
>> #   SSL Engine Switch:
>> #   Enable/Disable SSL for this virtual host.
>> SSLEngine on
>>
>> #   SSL Protocol support:
>> # List the enable protocol levels with which clients will be able to
>> # connect.  Disable SSLv2 access by default:
>> SSLProtocol all -SSLv2
>>
>> #   SSL Cipher Suite:
>> #   List the ciphers that the client is permitted to negotiate.
>> #   See the mod_ssl documentation for a complete list.
>> SSLCipherSuite HIGH:MEDIUM:!aNULL:!MD5:!SEED:!IDEA
>>
>> #   Speed-optimized SSL Cipher configuration:
>> #   If speed is your main concern (on busy HTTPS servers e.g.),
>> #   you might want to force clients to specific, performance
>> #   optimized ciphers. In this case, prepend those ciphers
>> #   to the SSLCipherSuite list, and enable SSLHonorCipherOrder.
>> #   Caveat: by giving precedence to RC4-SHA and AES128-SHA
>> #   (as in the example below), most connections will no longer
>> #   have perfect forward secrecy - if the server's key is
>> #   compromised, captures of past or future traffic must be
>> #   considered compromised, too.
>> #SSLCipherSuite RC4-SHA:AES128-SHA:HIGH:MEDIUM:!aNULL:!MD5
>> #SSLHonorCipherOrder on
>>
>> #   Server Certificate:
>> # Point SSLCertificateFile at a PEM encoded certificate.  If
>> # the certificate is encrypted, then you will be prompted for a
>> # pass phrase.  Note that a kill -HUP will prompt again.  A new
>> # certificate can be generated using the genkey(1) command.
>>   SSLCertificateFile /etc/pki/tls/certs/xxx00jol.xx.x.com.crt
>> #  SSLCertificateFile /etc/pki/tls/certs/localhost.crt
>>
>> #   Server Private Key:
>> #   If the key is not combined with the certificate, use this
>> #   directive to point at the key file.  Keep in mind that if
>> #   you've both a RSA and a DSA private key you can configure
>> #   both in parallel (to also allow the use of DSA ciphers, etc.)
>>  SSLCertificateKeyFile 
>> /etc/pki/tls/private/xxx00jol.xx.xxx.com.key
>> #SSLCertificateKeyFile /etc/pki/tls/private/localhost.key
>>
>> #   Server Certificate Chain:
>> #   Point SSLCertificateChainFile at a file containing the
>> #   concatenation of PEM encoded CA certificates which form the
>> #   certificate chain for the server certificate. Alternatively
>> #   the referenced file can be the same as SSLCertificateFile
>> #   when the CA certificates are directly appended to the server
>> #   certificate for convinience.
>> #SSLCertificateChainFile /etc/pki/tls/certs/server-chain.crt
>>
>> #   Certificate Authority (CA):
>> #   Set the CA certificate verification path where to find CA
>> #   certificates for client authentication or alternatively one
>> #   huge file containing all of them (file must be PEM encoded)
>> #SSLCACertificateFile /etc/pki/tls/certs/ca-bundle.crt
>>
>> #   Client Authentication (Type):
>> #   Client certificate verification type and depth.  Types are
>> #   none, optional, require and optional_no_ca.  Depth is a
>> #   number which specifies how deeply to verify the certificate
>> #   issuer chain before deciding the certificate is not valid.
>> #SSLVerifyClient require
>> #SSLVerifyDepth  10
>>
>> #   Access Control:
>> #   With SSLRequire you can do per-directory access control based
>> #   on arbitrary complex boolean expressions containing server
>> #   variable checks and other lookup directives.  The syntax is a
>> #   mixture between C and Perl.  See the mod_ssl documentation
>> #   for more details.
>> #
>> #SSLRequire (%{SSL_CIPHER} !~ m/^(EXP|NULL)/ \
>> #and %{SSL_CLIENT_S_DN_O} eq "Snake Oil, Ltd." \
>> #and %{SSL_CLIENT_S_DN_OU} in {"Staff", "CA", "Dev"} \
>> #and %{TIME_WDAY} >= 1 and %{TIME_WDAY} <= 5 \
>> #and %{TIME_HOUR} >= 8 and %{TIME_HOUR} <= 20   ) \
>> #   or %{REMOTE_ADDR} =~ m/^192\.76\.162\.[0-9]+$/
>> #
>>
>> #   SSL Engine Options:
>> #   Set various options for the SSL engine.
>> #   o FakeBasicAuth:
>> # Translate the client X.509 into a Basic Authorisation.  This means 
>> that
>> # the standard Auth/DBMAuth methods can be used for access control.  
>> The
>> # user name is the `one line' version of the client's X.509 
>> certificate.
>> # Note that