Re: Issue 3594 in reviewboard: User from Argentina unable to login: Time Zone Error

2014-10-26 Thread reviewboard

Updates:
Status: Fixed

Comment #2 on issue 3594 by trowb...@gmail.com: User from Argentina unable  
to login: Time Zone Error

https://code.google.com/p/reviewboard/issues/detail?id=3594

Fixed in release-2.0.x (9a0c064). This will ship in 2.0.11

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Re: Issue 3594 in reviewboard: User from Argentina unable to login: Time Zone Error

2014-10-24 Thread reviewboard

Updates:
Status: PendingReview
Owner: trowb...@gmail.com

Comment #1 on issue 3594 by trowb...@gmail.com: User from Argentina unable  
to login: Time Zone Error

https://code.google.com/p/reviewboard/issues/detail?id=3594

(No comment was entered for this change.)

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Issue 3594 in reviewboard: User from Argentina unable to login: Time Zone Error

2014-10-01 Thread reviewboard

Status: New
Owner: 
Labels: Type-Defect Priority-Medium

New issue 3594 by emcwee...@gmail.com: User from Argentina unable to login:  
Time Zone Error

https://code.google.com/p/reviewboard/issues/detail?id=3594

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What version are you running?
1.7.5

What's the URL of the page containing the problem?
not available to the public, internal only.

What steps will reproduce the problem?
1.go to url
2.login with user credentials (Argentina user)

What is the expected output? What do you see instead?
Normally the user sees their open/closed review requests.

Instead we get:

""Something broke! (Error 500)

It appears something broke when you tried to go to here. This is either a  
bug in Review Board or a server configuration error. Please report this to  
your administrator.""


Instead
What operating system are you using? What browser?
Google Chrome/Windows 7
Google Chrome Mac OS X

Please provide any additional information below.
running reviewboard on CentOS release 6.3 (Final) 32 bit.

I am the administrator and I get the following error email message. Notice  
the Time Zone Error:


Traceback (most recent call last):

   
File "/usr/lib/python2.6/site-packages/Django-1.4.3-py2.6.egg/django/core/handlers/base.py",  
line 89, in get_response

response = middleware_method(request)

   
File "/usr/lib/python2.6/site-packages/ReviewBoard-1.7.5-py2.6.egg/reviewboard/accounts/middleware.py",  
line 13, in process_request

timezone.activate(pytz.timezone(user.timezone))

   
File "/usr/lib/python2.6/site-packages/pytz-2012j-py2.6.egg/pytz/__init__.py",  
line 185, in timezone

raise UnknownTimeZoneError(zone)

UnknownTimeZoneError: 'America/Argentina/Me'


This has been working for years. Let me know if this raises any flags for  
anybody.



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