Re: Issue 3138 in reviewboard: Implied reviewers don't get review notification email when it is created initially

2013-12-11 Thread reviewboard

Updates:
Status: ThirdParty

Comment #10 on issue 3138 by trowb...@gmail.com: Implied reviewers don't  
get review notification email when it is created initially

http://code.google.com/p/reviewboard/issues/detail?id=3138

After some discussion with eyuwang, it sounds like the groups in question  
*do* have a mailing list configured, and email is being delivered properly  
to the list daemon (since some people get them). That makes it almost 100%  
likely that the issue is that the newer email format (using Sender  
and From properly) is being treated incorrectly by the mail client  
software. I think it's probably very likely that the relevant emails are  
being incorrectly flagged as spam or filed away by filters.


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Re: Issue 3138 in reviewboard: Implied reviewers don't get review notification email when it is created initially

2013-12-02 Thread reviewboard


Comment #8 on issue 3138 by eyuw...@gmail.com: Implied reviewers don't get  
review notification email when it is created initially

http://code.google.com/p/reviewboard/issues/detail?id=3138

Based on comment #7, it seems there is a problem somewhere as their  
installation also experiences this issue. We are not the only one...


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Re: Issue 3138 in reviewboard: Implied reviewers don't get review notification email when it is created initially

2013-12-02 Thread reviewboard


Comment #9 on issue 3138 by trowb...@gmail.com: Implied reviewers don't get  
review notification email when it is created initially

http://code.google.com/p/reviewboard/issues/detail?id=3138

Are we sure that comment 7 isn't from the same company? It's a big  
company...


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Re: Issue 3138 in reviewboard: Implied reviewers don't get review notification email when it is created initially

2013-11-26 Thread reviewboard


Comment #7 on issue 3138 by she...@gmail.com: Implied reviewers don't get  
review notification email when it is created initially

http://code.google.com/p/reviewboard/issues/detail?id=3138

This isn't an email issue. The same person can send out review and I would  
get one and not the other. The only difference is they add some people and  
not others. Even then, sometime it works and sometime it doesn't.


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Re: Issue 3138 in reviewboard: Implied reviewers don't get review notification email when it is created initially

2013-11-15 Thread reviewboard


Comment #2 on issue 3138 by eyuw...@gmail.com: Implied reviewers don't get  
review notification email when it is created initially

http://code.google.com/p/reviewboard/issues/detail?id=3138

There is no custom code in our install (used to have in previous versions,  
but not any more)


No, there is only a few users experiencing this issue. Others don't seem to  
have this problem. I subscribe to a group belong to my team and it works  
fine for myself.


I did examine these users accounts in auth_user table, nothing out of usual  
was discovered.


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Re: Issue 3138 in reviewboard: Implied reviewers don't get review notification email when it is created initially

2013-11-15 Thread reviewboard


Comment #3 on issue 3138 by chip...@gmail.com: Implied reviewers don't get  
review notification email when it is created initially

http://code.google.com/p/reviewboard/issues/detail?id=3138

They should check and make sure they don't have any filters set up that are  
causing problems.


Also, are they all on Exchange or all on Zimbra? Not aware of any issues  
with either, but worth investigating.


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Re: Issue 3138 in reviewboard: Implied reviewers don't get review notification email when it is created initially

2013-11-15 Thread reviewboard


Comment #4 on issue 3138 by trowb...@gmail.com: Implied reviewers don't get  
review notification email when it is created initially

http://code.google.com/p/reviewboard/issues/detail?id=3138

Is it possible that it's being flagged as spam?

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Re: Issue 3138 in reviewboard: Implied reviewers don't get review notification email when it is created initially

2013-11-15 Thread reviewboard


Comment #5 on issue 3138 by eyuw...@gmail.com: Implied reviewers don't get  
review notification email when it is created initially

http://code.google.com/p/reviewboard/issues/detail?id=3138

Sure, actually asked users to show me their filters set on their zimbra  
accounts. But some claimed it had been working in previous version and no  
new filtering rules set to possibly block review notifications.


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Re: Issue 3138 in reviewboard: Implied reviewers don't get review notification email when it is created initially

2013-11-15 Thread reviewboard


Comment #6 on issue 3138 by chip...@gmail.com: Implied reviewers don't get  
review notification email when it is created initially

http://code.google.com/p/reviewboard/issues/detail?id=3138

I believe there were changes between 1.6 and 1.7 with regard to headers and  
e-mail subjects, which could potentially impact some filters.


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Re: Issue 3138 in reviewboard: Implied reviewers don't get review notification email when it is created initially

2013-11-14 Thread reviewboard

Updates:
Status: NeedInfo

Comment #1 on issue 3138 by chip...@gmail.com: Implied reviewers don't get  
review notification email when it is created initially

http://code.google.com/p/reviewboard/issues/detail?id=3138

This is strange. Unless there's a bug in 1.7.6 (which I don't recall), this  
should work. I don't recall any point in time when review request e-mails  
weren't sent out.


Long shot, but is there any custom code in your install that may listen to  
any signals?


Is every user seeing this with every review request?

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