Hi Alexey,
We fixed some additional Unicode issues with e-mail in 2.0.20. Can you
upgrade and see if this still reproduces?
Christian
--
Christian Hammond - christ...@beanbaginc.com
Review Board - https://www.reviewboard.org
Beanbag, Inc. - https://www.beanbaginc.com
On Wed, Nov 18, 2015 at 2:50 PM, Alexey Neyman
wrote:
> Hi,
>
> We've seen a number of cases where RB does not send an email if the text
> entered into the description field contains characters outside of ASCII
> range. For example, it happens a character U+2019, 'right single quotation
> mark' is substituted by some editors instead of plain apostrophe. RB
> displays such requests normally, but fails to send an email notification.
> In the server log, the following stacktrace is printed:
>
> Traceback (most recent call last):
> File
> "/usr/lib/python2.6/site-packages/ReviewBoard-2.0.19-py2.6.egg/reviewboard/notifications/email.py",
> line 632, in send_review_mail
> message.send()
> File
> "/usr/lib/python2.6/site-packages/Django-1.6.11.1-py2.6.egg/django/core/mail/message.py",
> line 276, in send
> return self.get_connection(fail_silently).send_messages([self])
> File
> "/usr/lib/python2.6/site-packages/Django-1.6.11.1-py2.6.egg/django/core/mail/backends/smtp.py",
> line 94, in send_messages
> sent = self._send(message)
> File
> "/usr/lib/python2.6/site-packages/Django-1.6.11.1-py2.6.egg/django/core/mail/backends/smtp.py",
> line 110, in _send
> self.connection.sendmail(from_email, recipients, message.as_bytes())
> File
> "/usr/lib/python2.6/site-packages/Django-1.6.11.1-py2.6.egg/django/core/mail/message.py",
> line 138, in as_string
> return fp.getvalue()
> File "/usr/lib64/python2.6/StringIO.py", line 270, in getvalue
> self.buf += ''.join(self.buflist)
> UnicodeDecodeError: 'ascii' codec can't decode byte 0xe2 in position 748:
> ordinal not in range(128)
>
> (0xe2 is the first byte in the UTF-8 sequence for that U+2019 character:
> 0xe2 0x80 0x99). Why is RB trying to decode the text as ASCII?
>
> Regards,
> Alexey.
>
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