Re: PNG picture review and PDF review doesn't work

2018-02-23 Thread Christian Hammond 
Hi Ondrej,

You're right, it should switch to the default. I'm not sure why it didn't,
but I'm flagging this to investigate for the next release.

Christian

On Thu, Feb 22, 2018 at 5:22 AM, Ondrej Volf  wrote:

> Thank you Christian. Changing it to /media/ and flushing caches did the
> trick.
>
> However the description under Media URL was kind of confusing since it is
> written there "The URL to the media files. Leave blank to use the default
> media path on this server". I understood this sentence that leaving it
> blank would be exactly the same as writing the default /media/.
>
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Re: PNG picture review and PDF review doesn't work

2018-02-22 Thread Ondrej Volf 
Thank you Christian. Changing it to /media/ and flushing caches did the 
trick.

However the description under Media URL was kind of confusing since it is 
written there "The URL to the media files. Leave blank to use the default 
media path on this server". I understood this sentence that leaving it 
blank would be exactly the same as writing the default /media/.

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Re: PNG picture review and PDF review doesn't work

2018-02-21 Thread Christian Hammond 
It should be /media/ by default, yes. Blank would be incorrect (and we'll
have to update our logic to validate this).

You might need to clear memcached and your browser cache after making the
change, just to ensure that you're not seeing stale content.

Christian

On Wed, Feb 21, 2018 at 1:34 AM, Ondrej Volf  wrote:

> The Media URL is left blank so the default media path is used. Default is
> just "/media/", right? I have tried few different paths, but neither had
> any impact.
>
> Dne středa 21. února 2018 6:29:23 UTC+1 Christian Hammond napsal(a):
>>
>> Looks like the media path isn't being generated correctly. Can you show
>> me what the Media URL looks like in General Settings in Review Board?
>>
>> Christian
>>
>> On Tue, Feb 20, 2018 at 5:31 AM, Ondrej Volf  wrote:
>>
>>> Hello Christian,
>>>
>>> since the installation I haven't activated yet the power pack license
>>> and so far was testing the features only with 2 provided accounts. Also as
>>> far as I understand the power pack shouldn't be required for image rewiev,
>>> which doesn't work as well, is this correct?
>>>
>>> In the web developer console there are GET errors 404 for the files that
>>> are not working. The files are correctly uploaded in the uploaded/files/
>>> directories, but are not accessible through GET function. These files can
>>> be downloaded through download though.
>>>
>>>
>>>
>>> Dne úterý 20. února 2018 3:22:21 UTC+1 Christian Hammond napsal(a):

 Hi Ondrej,

 Can you check that your Power Pack license is still valid?

 If it is, can you open the browser’s developer console, reload the
 page, and check for any errors?

 Christian


 On Mon, Feb 19, 2018 at 01:10 Ondrej Volf  wrote:

> Hello,
>
> after a while without issues the pdf review and picture reviews
> stopped working without any known reason. After uploading files the files
> are correctly uploaded, but thumbnail is not visible and in pdf case there
> is just the "loading circle" instead as can be seen in attached picture.
> The text files including .c, .cpp and .h are working without any problems.
>
>
>
> Files are correctly uploaded to the server and can be downloaded back
> without any problems. MIME types are also correct (application/pdf and
> image/png). Both of these reviews worked after installation.
>
> I have tried to find similar problems but encountered only one similar
> situation without any clue of solution. Any ideas what could be wrong?
>
> --
> Supercharge your Review Board with Power Pack:
> https://www.reviewboard.org/powerpack/
> Want us to host Review Board for you? Check out RBCommons:
> https://rbcommons.com/
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> ---
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>
 --
 --
 Christian Hammond
 President/CEO of Beanbag
 Makers of Review Board

>>> --
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>>>
>>
>>
>>
>> --
>> Christian Hammond
>> President/CEO of Beanbag 
>> Makers of Review Board 
>>
> --
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Makers of Review Board 

-- 
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Re: PNG picture review and PDF review doesn't work

2018-02-21 Thread Ondrej Volf 
The Media URL is left blank so the default media path is used. Default is 
just "/media/", right? I have tried few different paths, but neither had 
any impact.

Dne středa 21. února 2018 6:29:23 UTC+1 Christian Hammond napsal(a):
>
> Looks like the media path isn't being generated correctly. Can you show me 
> what the Media URL looks like in General Settings in Review Board?
>
> Christian
>
> On Tue, Feb 20, 2018 at 5:31 AM, Ondrej Volf  > wrote:
>
>> Hello Christian,
>>
>> since the installation I haven't activated yet the power pack license and 
>> so far was testing the features only with 2 provided accounts. Also as far 
>> as I understand the power pack shouldn't be required for image rewiev, 
>> which doesn't work as well, is this correct?
>>
>> In the web developer console there are GET errors 404 for the files that 
>> are not working. The files are correctly uploaded in the uploaded/files/ 
>> directories, but are not accessible through GET function. These files can 
>> be downloaded through download though.
>>
>>
>>
>> Dne úterý 20. února 2018 3:22:21 UTC+1 Christian Hammond napsal(a):
>>>
>>> Hi Ondrej,
>>>
>>> Can you check that your Power Pack license is still valid?
>>>
>>> If it is, can you open the browser’s developer console, reload the page, 
>>> and check for any errors?
>>>
>>> Christian
>>>
>>>
>>> On Mon, Feb 19, 2018 at 01:10 Ondrej Volf  wrote:
>>>
 Hello,

 after a while without issues the pdf review and picture reviews stopped 
 working without any known reason. After uploading files the files are 
 correctly uploaded, but thumbnail is not visible and in pdf case there is 
 just the "loading circle" instead as can be seen in attached picture. The 
 text files including .c, .cpp and .h are working without any problems.



 Files are correctly uploaded to the server and can be downloaded back 
 without any problems. MIME types are also correct (application/pdf and 
 image/png). Both of these reviews worked after installation.

 I have tried to find similar problems but encountered only one similar 
 situation without any clue of solution. Any ideas what could be wrong?

 -- 
 Supercharge your Review Board with Power Pack: 
 https://www.reviewboard.org/powerpack/
 Want us to host Review Board for you? Check out RBCommons: 
 https://rbcommons.com/
 Happy user? Let us know! https://www.reviewboard.org/users/
 --- 
 You received this message because you are subscribed to the Google 
 Groups "Review Board Community" group.
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 an email to reviewboard...@googlegroups.com.
 For more options, visit https://groups.google.com/d/optout.

>>> -- 
>>> -- 
>>> Christian Hammond
>>> President/CEO of Beanbag
>>> Makers of Review Board
>>>
>> -- 
>> Supercharge your Review Board with Power Pack: 
>> https://www.reviewboard.org/powerpack/
>> Want us to host Review Board for you? Check out RBCommons: 
>> https://rbcommons.com/
>> Happy user? Let us know! https://www.reviewboard.org/users/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "Review Board Community" group.
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>> email to reviewboard...@googlegroups.com .
>> For more options, visit https://groups.google.com/d/optout.
>>
>
>
>
> -- 
> Christian Hammond
> President/CEO of Beanbag 
> Makers of Review Board 
>

-- 
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Re: PNG picture review and PDF review doesn't work

2018-02-20 Thread Christian Hammond 
Looks like the media path isn't being generated correctly. Can you show me
what the Media URL looks like in General Settings in Review Board?

Christian

On Tue, Feb 20, 2018 at 5:31 AM, Ondrej Volf  wrote:

> Hello Christian,
>
> since the installation I haven't activated yet the power pack license and
> so far was testing the features only with 2 provided accounts. Also as far
> as I understand the power pack shouldn't be required for image rewiev,
> which doesn't work as well, is this correct?
>
> In the web developer console there are GET errors 404 for the files that
> are not working. The files are correctly uploaded in the uploaded/files/
> directories, but are not accessible through GET function. These files can
> be downloaded through download though.
>
>
>
> Dne úterý 20. února 2018 3:22:21 UTC+1 Christian Hammond napsal(a):
>>
>> Hi Ondrej,
>>
>> Can you check that your Power Pack license is still valid?
>>
>> If it is, can you open the browser’s developer console, reload the page,
>> and check for any errors?
>>
>> Christian
>>
>>
>> On Mon, Feb 19, 2018 at 01:10 Ondrej Volf  wrote:
>>
>>> Hello,
>>>
>>> after a while without issues the pdf review and picture reviews stopped
>>> working without any known reason. After uploading files the files are
>>> correctly uploaded, but thumbnail is not visible and in pdf case there is
>>> just the "loading circle" instead as can be seen in attached picture. The
>>> text files including .c, .cpp and .h are working without any problems.
>>>
>>>
>>>
>>> Files are correctly uploaded to the server and can be downloaded back
>>> without any problems. MIME types are also correct (application/pdf and
>>> image/png). Both of these reviews worked after installation.
>>>
>>> I have tried to find similar problems but encountered only one similar
>>> situation without any clue of solution. Any ideas what could be wrong?
>>>
>>> --
>>> Supercharge your Review Board with Power Pack:
>>> https://www.reviewboard.org/powerpack/
>>> Want us to host Review Board for you? Check out RBCommons:
>>> https://rbcommons.com/
>>> Happy user? Let us know! https://www.reviewboard.org/users/
>>> ---
>>> You received this message because you are subscribed to the Google
>>> Groups "Review Board Community" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to reviewboard...@googlegroups.com.
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>> --
>> --
>> Christian Hammond
>> President/CEO of Beanbag
>> Makers of Review Board
>>
> --
> Supercharge your Review Board with Power Pack:
> https://www.reviewboard.org/powerpack/
> Want us to host Review Board for you? Check out RBCommons:
> https://rbcommons.com/
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>



-- 
Christian Hammond
President/CEO of Beanbag 
Makers of Review Board 

-- 
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Re: PNG picture review and PDF review doesn't work

2018-02-20 Thread Ondrej Volf 
Hello Christian,

since the installation I haven't activated yet the power pack license and 
so far was testing the features only with 2 provided accounts. Also as far 
as I understand the power pack shouldn't be required for image rewiev, 
which doesn't work as well, is this correct?

In the web developer console there are GET errors 404 for the files that 
are not working. The files are correctly uploaded in the uploaded/files/ 
directories, but are not accessible through GET function. These files can 
be downloaded through download though.



Dne úterý 20. února 2018 3:22:21 UTC+1 Christian Hammond napsal(a):
>
> Hi Ondrej,
>
> Can you check that your Power Pack license is still valid?
>
> If it is, can you open the browser’s developer console, reload the page, 
> and check for any errors?
>
> Christian
>
>
> On Mon, Feb 19, 2018 at 01:10 Ondrej Volf  
> wrote:
>
>> Hello,
>>
>> after a while without issues the pdf review and picture reviews stopped 
>> working without any known reason. After uploading files the files are 
>> correctly uploaded, but thumbnail is not visible and in pdf case there is 
>> just the "loading circle" instead as can be seen in attached picture. The 
>> text files including .c, .cpp and .h are working without any problems.
>>
>>
>>
>> Files are correctly uploaded to the server and can be downloaded back 
>> without any problems. MIME types are also correct (application/pdf and 
>> image/png). Both of these reviews worked after installation.
>>
>> I have tried to find similar problems but encountered only one similar 
>> situation without any clue of solution. Any ideas what could be wrong?
>>
>> -- 
>> Supercharge your Review Board with Power Pack: 
>> https://www.reviewboard.org/powerpack/
>> Want us to host Review Board for you? Check out RBCommons: 
>> https://rbcommons.com/
>> Happy user? Let us know! https://www.reviewboard.org/users/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "Review Board Community" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to reviewboard...@googlegroups.com .
>> For more options, visit https://groups.google.com/d/optout.
>>
> -- 
> -- 
> Christian Hammond
> President/CEO of Beanbag
> Makers of Review Board
>

-- 
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Re: PNG picture review and PDF review doesn't work

2018-02-19 Thread Christian Hammond 
Hi Ondrej,

Can you check that your Power Pack license is still valid?

If it is, can you open the browser’s developer console, reload the page,
and check for any errors?

Christian


On Mon, Feb 19, 2018 at 01:10 Ondrej Volf  wrote:

> Hello,
>
> after a while without issues the pdf review and picture reviews stopped
> working without any known reason. After uploading files the files are
> correctly uploaded, but thumbnail is not visible and in pdf case there is
> just the "loading circle" instead as can be seen in attached picture. The
> text files including .c, .cpp and .h are working without any problems.
>
>
>
> Files are correctly uploaded to the server and can be downloaded back
> without any problems. MIME types are also correct (application/pdf and
> image/png). Both of these reviews worked after installation.
>
> I have tried to find similar problems but encountered only one similar
> situation without any clue of solution. Any ideas what could be wrong?
>
> --
> Supercharge your Review Board with Power Pack:
> https://www.reviewboard.org/powerpack/
> Want us to host Review Board for you? Check out RBCommons:
> https://rbcommons.com/
> Happy user? Let us know! https://www.reviewboard.org/users/
> ---
> You received this message because you are subscribed to the Google Groups
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>
-- 
-- 
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President/CEO of Beanbag
Makers of Review Board

-- 
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