Approvals are on Todo list(see Todo file), I don't know much about
approvals to work on it.
On 8/3/06, Todd Chapman [EMAIL PROTECTED] wrote:
Ruslan,
Shreder doesn't seem to find approval tickets. Am I
missing something?
-Todd
___
On Fri, Aug 04, 2006 at 06:48:09PM +0400, Ruslan Zakirov wrote:
Approvals are on Todo list(see Todo file), I don't know much about
approvals to work on it.
What's to know? Type = 'approval'
On 8/3/06, Todd Chapman [EMAIL PROTECTED] wrote:
Ruslan,
Shreder doesn't seem to find approval
Hi there,
I noticed that the CCs and BCCs were not being sent very quickly after I
installed RT on my server. I'm not entirely sure why I need to add these
variables to the config file. Shouldn't this be something that works
straight out of the box.
What about the Admin CC? Does this need an
I posted to the list a while back, never got a response, so here's another
try.
There seems to be an issue with revoking DelegateRights and SuperUser
privileges from the Unprivileged and Everyone system accounts. It has been
mentioned on this list before, at the link below.
I'm getting more into our RT implementation, and am finding that there's
something eluding me.
I have things pretty well sussed out for internal, privileged users; what's
stumping me is external users (customers).
If I make them Privileged (via the checkbox in the user definition page), I can
Hi folks.
I need to get RT working.
The problem(s) I'm encountering is with getting apache to run RT.
I've tried to do it via mod_perl, fcgid and fastcgi, but none of them seem to be working for me.
With mod_perl, I get that index.html that says You're almost
there. I'm pretty sure I have
Due to the ability to anonymously post to the RT Wiki, it is being overrun by
Chinese spam (assumed bots).
I would like to recommend that the RT Wiki be changed to only allow registered
(confirmed via e-mail) users to edit.
I've corrected a large number (10-15?) pages by going back in the
On Fri, Aug 04, 2006 at 10:11:24PM -0400, Alan Clegg wrote:
Due to the ability to anonymously post to the RT Wiki, it is being overrun by
Chinese spam (assumed bots).
I would like to recommend that the RT Wiki be changed to only allow registered
(confirmed via e-mail) users to edit.
That
That gets me a lot closer -- thanks!
However, those users cannot then create tickets using the web UI, unless I give
EVERYBODY the CreateTicket right for one or more queues. Which means that I
can't segregate these otherwise-unprivileged users by queue.
Concrete example: we have two products,
