Hello.
I've installed rt debian package (rt 3.6.1) with postgresql (8.1.8),
rt seems to work fine but the links 10 highest priority tickets I own,
10 newest unowned tickets and the queues links in quick search
are not working, giving me a connection reset error in Firefox.
Some
I am getting the error message below when a ticket is created,still not
receiving the emails
May 31 09:07:53 rt RT: Encode::Guess failed: ; fallback to iso-8859-1
(/opt/rt3/lib/RT/I18N.pm:414)
May 31 09:07:53 rt RT: Scrip Prepare 3 died. - Undefined subroutine
Scalar::Util::weaken called at
On May 30, 2007, at 11:12 AM, Jonathan C. Detert wrote:
On Tue, 2007-05-29 at 21:02 -0400, Kevin Falcone wrote:
On May 29, 2007, at 5:08 PM, Jonathan C. Detert wrote:
Are those errors really associated with the failure to send email?
If so, the following urls say that I should rebuild perl
Don't remember if it was the same with 3.6.3. I don't have it at the
moment on the system...
1) The part in subject, as seen accessing homepage is incorrect: it
tells newest, but I see instead the oldest 10 tickets.
So for example if I have 13 unowned tickets, I don't see latest three
ones in
Hello,
We want to configure the RT notification system so that any comments
on a ticket are emailed to the owner of the ticket.
To do this, we modified the default scrip #8 (On Comment Notify Admin
CCs as Comment with template Admin Comment). Now the settings for
this scrip are:
It might be more useful if you check your exim and syslog log files for
the breakpoint.
Also, if it currently isn't, set your RT log settings to debug.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mohammed
Sirkhot
Sent: Thursday, 31 May 2007 5:19 PM
I have set up an approval system similar to what is found on the wiki (
http://wiki.bestpractical.com/index.cgi?ApprovalCreation )
My two queues are TimeOff and TimeOff-Approval
a staff member opens a ticket in TimeOff and that creates the two
tickets in TimeOff-Approval that the Supervisor and
