Antw: Re: [rt-users] Users seem to be created automagically

[EMAIL PROTECTED] schrieb am Fr, Jul 13, 2007 um 2:50 in Nachricht [EMAIL PROTECTED]: Stefan, in a nutshell, this is the default behavior of RT. Users get created when added as CC to a ticket, or when some 'outside' user creates a ticket via email. okay. No problem. How do I convert them

Antw: Re: [rt-users] Users seem to be created automagically

Hi ... But those users are disabled by default - they don't have permissions. The reason you don't see those users in the drop-down list is because you need to select 'include disabled users in search' at the bottom of the screen. No. I find them in only 1 or 2 places, and never in the

Re: Antw: Re: [rt-users] Users seem to be created automagically

In your previous post, you mentioned that sometimes you want to create a particular user, but can't because this new users email address is already taken by a user that got automatically created. To fix that, you do exactly what you are doing - you manipulate/change the address of the inactive

[rt-users] Users seem to be created automagically

Hi, I have some users in our RT 3.6.3 which seem to be created automagically by having someone placing their email-address into some fields (I think some users have CC'ed them like in their email-system) However, they do not appear in most drop-down lists, where I can choose users, only in some.

AW: Re: Antw: Re: [rt-users] Users seem to be created automagically

Hi, You don't need to change anything at this unprivileged user, just grab them from the inactive users list and activate them, it makes no sense to hold them twice inside the rt db. If you really like to get rid of them, use rtx-shredder and shred them with ruslans tool, that's more secure,

Re: AW: Re: [rt-users] Users with more then one mail address

That is the impression I have. I haven't played with this too much yet since I'm still running 3.2.x until I have time to set up a new box. Ham MI-ID, Torsten Brumm wrote: Thanks, sounds good. And if I merge this two mail addresses to this one user, this user can act via mail with both

AW: Re: [rt-users] Users with more then one mail address

Thanks, sounds good. And if I merge this two mail addresses to this one user, this user can act via mail with both addresses under the same I'd? Torsten -Original Message- From: Drew Barnes [EMAIL PROTECTED] To: Ham MI-ID, Torsten Brumm CC: rt-users@lists.bestpractical.com

[rt-users] And another question about users and created by cli

Hi rt users, Another users question but this time regarding cli. I can successfully add a user via cli, set almost all settings for this user but one thing I can't: set them to priviledged. Is this already implemented ? Torsten ___

Re: [rt-users] Users seem to be created automagically

[EMAIL PROTECTED] wrote: Stefan, in a nutshell, this is the default behavior of RT. Users get created when added as CC to a ticket, or when some 'outside' user creates a ticket via email. But those users are disabled by default - they don't have permissions. The reason you don't see those

[rt-users] Run order of Scrips / RT 3.6.3

Hi RT Users, i'm just fighting with a scrip exec order. So far i remember, we can fire up scrips from UI in a sort order (beginning from 3.6.0??) No i have the problem that i need at create time 3 actions to be done. There are no global Scrips defined, only on this queue. From the flow: A new

[rt-users] Users with more then one mail address

Hi rt users, Another question regarding users. Can a user have two mail addresses? Is there any way or addon? Torsten ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial

Re: Antw: Re: [rt-users] Users seem to be created automagically

RT::Extension::MergeUsers - http://search.cpan.org/~jesse/RT-Extension-MergeUsers-0.02/ Stefan Marx wrote: Ooookay, I found out how to find them... Just a % in the search field... But is there a way to somehow merge them together or clean them out consistently? Because I can find the same

Re: [rt-users] Couldnt open File 'sessions.MYI' in /opt/rt3/var/session_data

Since it seems it is only the sessions table that is borked, you could try dropping that table and recreating from the definitions in the RT package you grab from BP's website. John Schubert wrote: Are there any resources you've seen that were written well and described MySQL DB recovery?

[rt-users] Re: RT 3.4.5 not showing transactions

On 2007/7/11, Alex Moura [EMAIL PROTECTED] wrote: (...) The only log of the server about the problem is this, that is registered everytime some client opens a problematic ticket. [Wed Jul 11 16:13:39 2007] [warn] FastCGI: server /usr/local/rt3/bin/mason_handler.fcgi (pid 55127) terminated due

[rt-users] ignore cc

i know its been asked before, but i cant find it i want to ignore the cc lines for all incoming emails to rt ? anybody has pointers ? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com

[rt-users] Re: RT w/ Command by email extension.

Nevermind, I figured it out. Cheers, Greg On Jul 13, 2007, at 1:41 PM, Greg Evans wrote: I am a newb to RT and feeling kinda stupid presently :) I have RT up and running just fine, and I just followed the directions for installing the Command by Mail extension, but I cannot seem to

Re: [rt-users] Problem installing RTFM 2.2.0RC5

-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On Thu, 12 Jul 2007 at 14:15 (-0700), Mike Friedman wrote: It turns out that the Makefile generated by Makefile.PL didn't include my ../local/lib in the 'initdb' target definition. So, I edited the Makefile manually (which I know you're not

Re: [rt-users] Use of uninitialized value in pattern match (m//) [yet again]

Thanks! Applied. On Jul 13, 2007, at 10:40 AM, Vlad wrote: Hi, running RT 3.6.4 and my messages log is filled with Jul 13 17:30:56 dc7 RT: Use of uninitialized value in pattern match (m//) at rt/lib/RT/Transaction_Overlay.pm line 1079. since it looks like it's unlikely to be fixed any time