[rt-users] Remove RT signature from subject line

2007-08-17 Thread Gene LeDuc
Hi All, I thought I'd seen this somewhere before, but I can't find the answer in my archives or the wiki. I want to use a template to send an e-mail, but I don't want the have the ticket info prepended to the original subject line. All of the e-mail coming into a particular queue address sh

[rt-users] Slow Query

2007-08-17 Thread Asif Iqbal
I have few queries that are extremely slow. I am using RT 3.4.5, Perl 5.8.6, Solaris 10 x86, Apache/1.3.33 (Unix) mod_perl/1.29 mod_ssl/2.8.22 OpenSSL/0.9.7g, mysql 4.0.24, DBIx::SearchBuilder 1.40. Is there any tweak to fix the slow querry? Slow Query Logs: # Query_time: 558 Lock_time: 0 Rows_

Re: [rt-users] Insert blank column in results

2007-08-17 Thread Roy El-Hames
Keith; Have you tried selecting NEWLINE from Display Columuns (give it a title of blank if you wish)?? Roy Keith Edmunds wrote: On Thu, 16 Aug 2007 08:56:09 -0400, [EMAIL PROTECTED] said: Doesn't look like the Search Builder UI has a blank element for you to add. What you can do is const

Re: [rt-users] Insert blank column in results

2007-08-17 Thread Keith Edmunds
On Thu, 16 Aug 2007 08:56:09 -0400, [EMAIL PROTECTED] said: > Doesn't look like the Search Builder UI has a blank element for you > to add. What you can do is construct or load your search and then > switch to the Advanced page. The lower text box lists the results > fields - you can insert bla

Re: [rt-users] maintainably tagging custom fields for CSS

2007-08-17 Thread Espen Wiborg
Nicholas Clark <[EMAIL PROTECTED]> writes: >> You can find the formal syntax and grammar for CSS2 here: >> http://www.w3.org/TR/REC-CSS2/grammar.html >> >> >From that definition and the examples given in >> http://www.w3.org/TR/REC-CSS2/syndata.html, you can do things like: > > ident {nmst