Hi Juan,
changed it like you wrote:
td style=vertical-align: middle;
span style=font-weight: bold;
% if ($HasMemberBA) {
a href=ba/index.htmlBusiness Application Change/a
% } else {
a href=mailto:[EMAIL
On Mon, Aug 06, 2007 at 04:59:48PM +0200, Emmanuel Lacour wrote:
On Mon, Aug 06, 2007 at 12:29:03PM +0200, Emmanuel Lacour wrote:
1.49 is packaged at
http://dag.wieers.com/rpm/packages/perl-DBIx-SearchBuilder/ since
yesterday, so I will try it ;)
I tested this last version without
On Fri, Aug 24, 2007 at 11:20:36AM +0200, Emmanuel Lacour wrote:
On Mon, Aug 06, 2007 at 04:59:48PM +0200, Emmanuel Lacour wrote:
On Mon, Aug 06, 2007 at 12:29:03PM +0200, Emmanuel Lacour wrote:
1.49 is packaged at
http://dag.wieers.com/rpm/packages/perl-DBIx-SearchBuilder/ since
On Fri, Aug 24, 2007 at 07:51:35AM -0500, Kenneth Marshall wrote:
On Fri, Aug 24, 2007 at 11:20:36AM +0200, Emmanuel Lacour wrote:
That does seem a little bit excessive. 800 SQL queries in 5 minutes
is about 1/3 second per query which seems slow to me. You may want to
turn on query
I followed the installation guide on
http://wiki.bestpractical.com/view/RHEL4InstallGuide
Everything went smooth till the command install Bundle::CPAN , which
generated the following error ..
*** ERROR Generated When running install Bundle::CPAN
t/live/wikipedia.dubious
Test
On Fri, Aug 24, 2007 at 10:48:41AM -0400, Tamer Tayea wrote:
2- What are the RPMS I need to download , where ?
You can find most pre-build RPMS here:
http://dag.wieers.com/rpm/
Here is the ones I used here:
perl-Apache-Session-1.81-1.el4.rf.noarch.rpm
Hello
RT 3.6.1 is there any way to only send email from the Owner back to the
requestor? Eg, the problem I'm having is if I CC someone else a response to the
ticket. Example a requester and their boss as a CC If the boss replies I don't
necessicarily want that going to the requester. Default
You could always just 'comment' a response to the 'boss', when they reply, it
will be put as a comment andwont go to the requestor, just you.
-Original Message-
From: Liam R. MacInnes [EMAIL PROTECTED]
Sent: Friday, August 24, 2007 2:17 PM
To: rt-users@lists.bestpractical.com
Hi Liam,
It looks like Notify Requestors (as a scrip action) and Reply to
requestors (as a web gui update type) send mail only to the
requestor(s). If you manually add someone else as a Cc: then there's no
way you can prevent them from hitting Reply To All. That would be a Boss
Training
Running on Ubuntu 6.10
Postgres 7.4.13
Apache 2.0.55
I'm trying to update my database per the README instructions:
/opt/rt3/sbin/rt-setup-database --action schema \ --datadir
etc/upgrade/3.5.1
results in an error of:
Can't locate UNIVERSAL/require.pm in @INC (@INC contains: /opt/rt3/lib
Hi,
we have been running RT for several years now with great results (around 60K
tickets so far). However, our RT installation recently started to display a
weird behavior:
If a new requestor (has never before opened a ticket with their mail address,
thus unknown to RT) starts a new ticket, they
Christopher,
Did you happen to modify the scrip to do a notify instead of an
autoreply? A notify will not send an E_mail to the requestor if the
requestor is the creator of the ticket, an autoreply will.
Kenn
LBNL
On 8/24/2007 11:36 AM, Christopher Kunz wrote:
Hi,
System groups:
Asif Iqbal wrote:
I am reposting in case anyone missed my previous post
On 8/17/07, Asif Iqbal [EMAIL PROTECTED] wrote:
I have few queries that are extremely slow. I am using RT 3.4.5, Perl
5.8.6, Solaris 10 x86, Apache/1.3.33 (Unix) mod_perl/1.29
mod_ssl/2.8.22 OpenSSL/0.9.7g, mysql 4.0.24,
Does anybody know how to view an attachment after the attachment has been
added before the ticket is updated?
Basically allowing the users to preview attachments before creating or
replying to a ticket.
Thanks
David
___
Hi,
System groups:
Everyone: CreateTicket
Unprivileged: CreateTicket, ReplyToTicket, ShowOutgoingEmail, Watch
Requestor: CreateTicket, ModifyTicket, ReplyToTicket, ShowOutgoingEmail, Watch
No user-defined groups with special privileges exist.
For the problematic queue:
Everyone:
it's on its way to the CPAN
Shredder uses Exception::Class module to report errors and I've found
that users need version 1.23 to see cool descriptive messages instead
of long cryptic stack traces. So there is no functionality changes in
the new version, just dependencies update. You can update
Hi Guys,
I managed to go through the whole installation guide...
Now , I try to run service httpds start , I get the following error.
Any Ideas
Starting httpd: Syntax error on line 2 of
/etc/httpd/conf.d/FastCGI.conf:
FastCgiIpcDir /tmp: can't create dynamic directory /tmp/dynamic:
access
The apache user account doesn't have rights to create folders/files in
the /tmp directory.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tamer
Tayea
Sent: Friday, August 24, 2007 1:58 PM
To: rt-users@lists.bestpractical.com
Subject: RE: [rt-users]
Justin Brodley wrote:
The apache user account doesn't have rights to create folders/files in
the /tmp directory.
That could be, but you'd have to have some screwy permissions on /tmp.
Check the permissions:
$ ls -ld /tmp
drwxrwxrwt 20 root root 1998848 Aug 24 14:23 /tmp
Also, you
Anyone know how to adapt this for RT 3.6.1?
--- share/html/Elements/MyRequests.orig Wed Feb 2 00:20:40 2005
+++ share/html/Elements/MyRequests Mon Sep 18 21:37:08 2006
@@ -58,8 +58,17 @@
/
%init
my $rows = $RT::MyRequestsLength;
+my $Queues = RT::Queues-new($session{'CurrentUser'});
I've been using RT for years and I'm absolutely thrilled with it.
However, the boss and I are now looking for a way to evaulate the 1st
level techs. (They're teachers, aids, etc. in our schools, actually.
This is why we need to evaluate their performance as part-time
technicians.)
In
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