Hi RT Gurus,
hopefully a simple question. I'm trying to change the Ticket Tabs File, i would
like to change the History Link from opening inside the normal RT window to
open in a new window, like a real print preview.
Found this part at /ticket/elements/tabs:
_Ab = { title =
Hi Igrella,
Sure, i've done this yesterday.
1. remove the reminders from your RT_SiteConfig.pm
Set($HomepageComponents, [qw(...
2. Remove the Element from /Elements/MyReminder
3. Change the /Tickets/Elements/Tabs
Remove:
_F = { title = loc('Reminders'),
path =
Hi Chris, Laura,
Many weeks ago i found this piece of code (think it's from Steven Turner).
__
| /Widgets/TitleBox, title = $title
/Elements/TicketList, Title = $title,
Format = @Format,
Query = $Query,
Order =
Hi RT Developer,
Can anybody tell me the advantage of CSS::Squish Module? From the Readme of
this perl module i found that it parses the main.css (for rt in this case) and
creates a large css with all sub css loaded from main.css.
What is the main advantage to do this? How will this work
hi!
looked for a simple way to get all email adresses
of a group. I wrote the 1line shell script attached to
the mail, but I'm curious how this look via the perl api.
regards!
sven
getGroupMembersEmail.sh
Description: application/shellscript
___
I just wanted to give everyone a poke to remind them that there is an
IRC channel dedicated to RT.
Server: irc.perl.org
Channel: #rt
It's getting a bit cold in there. If no-one's talking, talk to us!
Feel free to stop by!
--
Kind Regards,
__
Kevin,
Thanks - that works fine for me.
Ben, have you tried escaping the space on the command line?
eg
rt show ticket/1 -f id,queue,CF-Custom\ Field
regards
Stef
Stefan Morrell | Operations Director
Tel: 0845 3452820 | Alpha Omega Computers Ltd
Fax: 0845 3452830 |
On Mar 14, 2008, at 4:12 AM, Ham MI-ID, Torsten Brumm wrote:
Hi RT Developer,
Can anybody tell me the advantage of CSS::Squish Module? From the
Readme of this perl module i found that it parses the main.css (for
rt in this case) and creates a large css with all sub css loaded
from
On 3/14/2008 3:29 AM, Ham MI-ID, Torsten Brumm wrote:
I'm not sure how to add something like target=_blank
Any ideas?
In 3.6.6, you'd have to change /Elements/PageLayout to understand what
to do with an OPTIONAL attribute (i.e. hash key) of 'target' (or
whatever). Then in
On Fri, Mar 14, 2008 at 4:10 PM, Jesse Vincent [EMAIL PROTECTED] wrote:
On Mar 14, 2008, at 4:12 AM, Ham MI-ID, Torsten Brumm wrote:
Hi RT Developer,
[snip]
What is the main advantage to do this? How will this work together
with other modules calling directly their css files like
On Mar 14, 2008, at 6:28 AM, Sven Sternberger wrote:
looked for a simple way to get all email adresses
of a group. I wrote the 1line shell script attached to
the mail, but I'm curious how this look via the perl api.
You can use the MemberEmailAddresses method
on RT::Group, which you can get
Hi Mathew,
Since you already have a scrip that has conditions that determine whether
or not to assign an owner when the ticket is created, I'd just copy those
conditions into another scrip and negate them to determine whether to send
the e-mail notification. Timing in RT scrip execution can
I am part way finished moving a working RT-3.4.5 installation to a newer
server running MySQL 5, PHP 5 and Fedora 8. I tarred up the rt
installation and put it in the same place on the new server. I did a
mysqldump of the rt3 database and then ran that on the new server. The
running installation
Ack! It's driving me up the wall. Here's what's giving me so much grief:
---start-of-custom-condition---
# skip this scrip if the the transaction is not a status change,
# and the new status is not rejected or deleted.
return 0 unless (($self-TransactionObj-Type eq Status)
Have you checked the other config files in /etc/httpd/conf.d? Anyways,
that error is just informational and doesn't affect anything.
So the question is, does RT work now?
James Moseley
John BORIS
Everyone seems to get this error when I try to add it to the At A Glance
page. I know it is an extension, but thought that someone might be familiar
enough with it to point me in the right direction?
error:
could not find component for path 'MyCalendar'
context:
...
86:
if ( $type eq
I have a scrip that should be adding the owner as an AdminCC on ticket
create. It works fine. However, if a ticket is created with no owner
set, it sets an AdminCC as Nobody, which is annoying.
I threw an if statement in there to try to handle it, but I am doing
something wrong.
my
John - don't worry about the Apache warning about the module for now. You
also didn't make the necessary changes. You put some in, left others out,
then left the old mod_perl stuff in place. Also, you didn't adjust the
paths in the configs I sent you. Note that my path only had /opt/rt, not
On Mar 14, 2008, at 2:25 PM, John Arends wrote:
Second, is there a good way to debug scrips? I feel like I'm just
feeling around in the dark and don't know how to tell if they're
really
working, or what the contents of variables are, etc. If I was writing
sprinkle your scrip with lines
Ruslan,
Per your instructions in the module package I'm reporting the following
errors with 'make test':
[EMAIL PROTECTED] RTx-Shredder-0.07]# make test
PERL_DL_NONLAZY=1 /usr/bin/perl -MExtUtils::Command::MM -e
test_harness(0, 'inc', 'blib/lib', 'blib/arch') t/*.t
And some info about your RT instance? I have no mindreader :)
On Fri, Mar 14, 2008 at 10:50 PM, Camron W. Fox [EMAIL PROTECTED] wrote:
Ruslan,
Per your instructions in the module package I'm reporting the
following
errors with 'make test':
[EMAIL PROTECTED] RTx-Shredder-0.07]#
Ruslan,
Sorry. RHEL5, RT3.6.6, MySQL5.0.22, Apache 2.2.3, using mod_perl.
Best Regards,
Camron
Ruslan Zakirov wrote:
And some info about your RT instance? I have no mindreader :)
On Fri, Mar 14, 2008 at 10:50 PM, Camron W. Fox [EMAIL PROTECTED] wrote:
Ruslan,
Per your
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