[rt-users] No virtual host + initial password not working

I don't want to use virtual hosts. With passwords flying, I'm using https for RT. The rt.conf in /etc/httpd/conf.d is below. The initial root password appears to be defined in /etc/rt/initialdata It isn't being picked up. 1 # Now you just have to add this line to httpd.conf 2 # Include

Re: [rt-users] Clicking a link brings me back to login page

Juan Mas wrote: > Hi All, > > I just got RT 3.6.6 installed on gentoo and followed the installation > instructions step by step. I am able to get to the login page and > login using root, but when I click on any link it brings me back to > the login screen. I can then log in and it will take me t

Re: [rt-users] Still struggling with mail that worked that doesn't now

Hi Drew, I have used cpan to install Scalar::Util with no luck. I guess what dumbfounds me is that all of this was working before the latest Solaris patch (so I'm guessing the latest security patch must have munged up perl!)... So I haven't modified any of the RT files - or anything else, fo

Re: [rt-users] rt3 sais fastcgi not stared but it is

In your config there is no any directive that enables FastCGI and associate RT's files with FCGI handler. Here is basic config from README <<< FastCgiIpcDir /tmp FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120 # Pass through requests to display images Alias /NoAuth/images

Re: [rt-users] RT Asset Tracker?

On Thu, Apr 24, 2008 at 6:34 PM, Torsten Brumm <[EMAIL PROTECTED]> wrote: > it works under rt 3.6.5 like a charm ;-) is it production ready or beta? -- Groeten, J.Asenjo ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community he

Re: [rt-users] RT Matrix

Mathew, Thanks a bunch. I just upgraded to 3.6.4 so I'll give it a try. Kenn LBNL On 4/24/2008 10:33 AM, Mathew Snyder wrote: > I'm going to guess you mean RTx-RightsMatrix. Prior to leaving my last > position I was using it with v3.6.5 with no modifications. I simply did > a `perl

Re: [rt-users] RT Matrix

I'm going to guess you mean RTx-RightsMatrix. Prior to leaving my last position I was using it with v3.6.5 with no modifications. I simply did a `perl Makefile.pl` and make install. Everything was placed appropriately. Mathew Kenneth Crocker wrote: > To all, > > > Does anyone have RT

[rt-users] RT Matrix

To all, Does anyone have RT Matrix working under 3.6.4? What modifications did you follow to upgrade it from 3.4.x? THanks. Kenn LBNL ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpract

Re: [rt-users] RT Asset Tracker?

it works under rt 3.6.5 like a charm ;-) 2008/4/24 Jean-Sebastien Morisset <[EMAIL PROTECTED]>: > Thanks! > > I see AT is for RT v3.4... Anyone know if it'll work with RT v3.6.6? > > js. > > On Thu, Apr 24, 2008 at 04:58:15PM +0200, Torsten Brumm wrote: > > Try this one. Todd has moved the page:

Re: [rt-users] RT Asset Tracker?

Thanks! I see AT is for RT v3.4... Anyone know if it'll work with RT v3.6.6? js. On Thu, Apr 24, 2008 at 04:58:15PM +0200, Torsten Brumm wrote: > Try this one. Todd has moved the page: > > http://code.google.com/p/asset-tracker-4rt/ > > Torsten > > 2008/4/24 Jean-Sebastien Morisset <[EMAIL PR

Re: [rt-users] can users be prevented from editing 'RT at a glance'?

On 4/24/08 1:01 AM, Chad Adlawan wrote: > Hello Chris, > > On Thu, Apr 24, 2008 at 12:23 AM, Chris Fabri <[EMAIL PROTECTED] > > wrote: > > > This is the "modify self" right, which can be applied on a per group or > per user basis in the global rights sections r

Re: [rt-users] can users be prevented from editing 'RT at a glance'?

Chad, Your "Easiest" solution is what I was going to recommend. The rub here is, you cannot modify the default query to include the "Last Updated By" column without affecting everyone. To do that, you would have to hack that logic to first recognise the user calling the query and then

[rt-users] select unprivileged users

Greetings, I have searched the mailing list archives, the wiki, and google and haven not come across an answer to this question: Is it possible, from the web (Configuration -> Users -> Select User), to select (not search for) unprivileged users? I know that you can search for them, but I am wond

Re: [rt-users] RT and project billing / CRM integration.

Daniel, The USER Table the is part of the RT DataBase has a lot of info that may correlate to your client info needs. Why not just use that? As to project billing rate/project info, you're right, a Custom Field would work well AND there are some extension available that will highlight

Re: [rt-users] RT Asset Tracker?

Try this one. Todd has moved the page: http://code.google.com/p/asset-tracker-4rt/ Torsten 2008/4/24 Jean-Sebastien Morisset <[EMAIL PROTECTED]>: > Does anyone know what's happening with RT Asset Tracker? The website is > down, and the current tar file is corrupt: > > gzip: stdin: decompression

Re: [rt-users] Issues configuring RT::Authen::ExternalAuth

On Thursday 24 April 2008 04:09:10 Mike Peachey wrote: > Carlos J. Velez-Rivera wrote: > > Hello Mike, > > > > Thanks for your answer. Sorry for the delay in getting back to you. I > > had to take care of a fire... Here is the RT_SiteConfig.pm file. I thought > > it could be related to a

[rt-users] RT Asset Tracker?

Does anyone know what's happening with RT Asset Tracker? The website is down, and the current tar file is corrupt: gzip: stdin: decompression OK, trailing garbage ignored -rwxr-xr-x rfox/rfox 3905 2005-02-23 23:21:07 at-1.2.3/sbin/extract_pod_tests tar: Child returned status 2 tar: Error exi

Re: [rt-users] RT LDAP Integration via RT-Authen-ExternalAuth-0.05

Jeff Lucas wrote: > I just signed-up for this list and have browsed it a bit but have been > unable to find the solution. > > > Set($ExternalAuthPriority, [ 'My_LDAP', > > 'SecondaryLDAP' > > ] > > ); > > Set($ExternalInfoPriorit

[rt-users] Template parsing error

This might help people having template parsing errors. I got this error in /var/log/syslog: RT: Template parsing error: RT::Ticket::Content Unimplemented in T. (template line 16) Stack: [/usr/local/share/perl/5.8.8/DBIx/SearchBuilder/Record.pm:495] [template:16] [/opt/rt3/lib/RT/Template_Overl

Re: [rt-users] Failure to Create User

Emmanuel Nnko wrote: > Mike, > > Thanks very much for the response. > > However, just to shade some light: > > x1- During the initial installation of RT, the RT comes with > RT_Config.pm file that for all customization has to be reflected on > RT_SiteConfig.pm (let me call this file Old/Ori

Re: [rt-users] Issues configuring RT::Authen::ExternalAuth

Carlos J. Velez-Rivera wrote: > Hello Mike, > > Thanks for your answer. Sorry for the delay in getting back to you. I > had to take care of a fire... Here is the RT_SiteConfig.pm file. I thought > it could be related to a bad filter... > > Thanks in advance for any pointers you might h

[rt-users] rt3 sais fastcgi not stared but it is

Hi. I installed rt 3.4.5 on a linux system (collax server). when I try to access the site using fastcgi I get this message: -snip- You're almost there! You haven't yet configured your webserver to run RT. You appear to have installed RT's web interface correctly, but haven't yet configured your