I'm running mysql 5.0.32. So - why the 4.1 schema is fine but the
other one isn't I don't know :) Is it an error in the non 4.1 schema
or ??
It seems that naming of that upgrade file is somewhat misleading based
on the problems people are having because they did not follow those
You need to follow the instructions if you are upgrading from 3.8 to
3.8.1 no matter what your mysql database version is. That's my
understanding.
Ah. My understanding of the UPGRADING.mysql doc was that you needed to
run it for converting from mysql 4.0 to 4.1.Since my 3.6.x install
tyju tiui schrieb:
Hi,
I've looked high and low and can't seem to figure this one out.
I'd like to automatically generate a random password for all new accounts
(that is to say all accounts generated automatically by the system).
When the account is created, the user will receive an e-mail
Hi all,
Working great rt, one problem, if there is a new comment to a ticket I can't
see on the start page. I only see if I controll the ticket.
Is there any plugin or sript to (for example) change the color of the ticket
when a new mail sending?
___
I am right with you. It's like there is a missing step somewhere. Have you
found anything?
On Thu, Sep 11, 2008 at 12:04 PM, calvin chiang [EMAIL PROTECTED]wrote:
Hi All,
ubuntu server 7.10
apache 2.2.4
RT 3.8.1
perl v5.8.8
this is my first posting, so let me know if i've done anything
Looks like mod_perl2 isn't installed.
Curtis
Chris Nelson wrote:
I have been running a fresh install of RT 3.8.1 on Ubuntu 8.04. I've
made it successfully to the configuring of Apache2. I added this to
/etc/apache2/sites-enabled/000-default
#==Begin Added by CN for RT
How do I install that?
On Fri, Sep 12, 2008 at 9:29 AM, Curtis Bruneau [EMAIL PROTECTED] wrote:
Looks like mod_perl2 isn't installed.
Curtis
Chris Nelson wrote:
I have been running a fresh install of RT 3.8.1 on Ubuntu 8.04. I've made
it successfully to the configuring of Apache2. I
I 'think' it would be
sudo apt-get install libapache2-mod-perl2
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris
Nelson
Sent: Friday, September 12, 2008 9:38 AM
To: Curtis Bruneau
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Can't Restart Apache2 on
You can check what the server is running by using telnet on port 80.
telnet localhost 80
HEAD / HTTP 1.0
It should respond with the server header and installed modules (usually).
In most apache/mod_perl installs it should be working as is. The files
to load it are in
Yeah something is up there, those two responses are completely
different, os and apache version. So make sure the host is valid, you
could probably have it in hosts.conf but it would only work from the
server itself. Also note that the apache/fastcgi config is different
then mod_perl2.
it's working!!
ok i'm just posting this in case anybody comes across it and wants to
find out what happened.
it's pretty simple - i wasnt checking the logs. the apache logs to be
precise which for me are in /var/log/apache2/error.log
the error i was getting was:
DBI
just managed to fix mine.
not sure i can be super helpful but post a copy of your RT_SiteConfig
and the entire of -default and i'll have a look when i'm next free.
On Fri, 2008-09-12 at 14:38 +0100, Chris Nelson wrote:
How do I install that?
On Fri, Sep 12, 2008 at 9:29 AM, Curtis
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Deepika Bhatia
Sr. Manager
Prosum Technology Services
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Community help: http://wiki.bestpractical.com
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copy /opt/rt3/share/html/NoAuth/css/web2/layout.css to
/opt/rt3/local/html/NoAuth/css/web2 (assuming you are using the web2
layout)..
modify the div#logo area and remove the display: none; you may have to
force the display, not sure exactly I haven't tried changing it.
div#logo a {
Hey guys,
Im working upgrading a test installation of 3.8.0 to 3.8.1 and am
getting an error while running the mysql upgrade script. We have been
running mysql 4.1 for a while now and I didn't realize until yesterday
by reading through the list that I needed to upgrade the RT schema. I
When I click Tickets in the RT interface, a mason_handler.fcgi is
spawned that spins for 30 seconds before it returns my page. This also
happens when I change the query at all (i.e. the page reloads).
I'm using a database that's been updated all the way from 3.2.2. It
works fine in all other
Good call! It looks like all the users in the database are there. In
3.2.2 this was only privileged users (~500 people). That worked fine.
Maybe this happened because a couple queues have given the Everybody
group the Owner privilege?
Do you know of a workaround?
I'd be nice if this were in
Can I get an admin to remove this guy?
I'm getting an error for him at every post.
I'm sure other people are too.
--Buck
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Friday, September 12, 2008 12:52 PM
To: Golemon, Buck
Subject: NDN: Re: [rt-users]
On Sep 12, 2008, at 4:20 PM, Golemon, Buck wrote:
Can I get an admin to remove this guy?
I'm getting an error for him at every post.
I'm sure other people are too.
--Buck
Done.
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On Sep 12, 2008, at 3:50 PM, Golemon, Buck wrote:
Good call! It looks like all the users in the database are there. In
3.2.2 this was only privileged users (~500 people). That worked fine.
Maybe this happened because a couple queues have given the Everybody
group the Owner privilege?
On Fri, 12 Sep 2008 15:50:32 -0400, Golemon, Buck [EMAIL PROTECTED]
wrote:
Good call! It looks like all the users in the database are there. In
3.2.2 this was only privileged users (~500 people). That worked fine.
Maybe this happened because a couple queues have given the Everybody
group
That's a feature that our users requested (to be more like bugzilla). I
can't just remove it.
Is there a way to limit it to privileged users (a la 3.2.2)?
Steve: how did you convert to a text box. Is it a straightforward patch?
Thanks guys,
--Buck
-Original Message-
From: Jesse
On Fri, 12 Sep 2008 16:35:02 -0400, Golemon, Buck [EMAIL PROTECTED]
wrote:
Steve: how did you convert to a text box. Is it a straightforward patch?
It's a simple change to html/Search/Elements/PickBasics (we're using RT
3.4.2):
/Elements/SelectOwner, Name = ValueOfActor, ValueAttribute
I'm try to use rt-dump-database to move RT configs between development and
production, but am confused by how it's supposed to be used.
rt-dump-database takes an optional parameter to turn $LocalOnly on/off and
it is on by default. This means no ACLs get dumped. If I turn it off, then
it goes
On Sep 12, 2008, at 5:01 PM, Todd Chapman wrote:
I'm try to use rt-dump-database to move RT configs between
development and production, but am confused by how it's supposed to
be used.
rt-dump-database takes an optional parameter to turn $LocalOnly on/
off and it is on by default.
Thanks. I got it working. Here's the patch I needed for 3.8.1.
--- orig.bak2008-09-12 14:14:23.0 -0700
+++ share/html/Search/Elements/PickBasics 2008-09-12
14:14:33.0 -0700
@@ -121,11 +121,7 @@
Path = '/Elements/SelectBoolean',
Arguments = {
I'm trying to use RTx::EmailCompletion with RT 3.8.1 on CentOS 5.2 with
perl 5.10.0.
I had to make a couple of changes to get as far as I have:
- I had to put symlinks in /opt/rt3/share/html/NoAuth/js and /css for
the emailcompletion.js and emailcompletion.css respectively. It seems
to
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