>
> On Mon 5.Jan'09 at 15:10:25 +0200, Razvan Cosma wrote:
> > Hello,
> >I'm trying to figure out the best way to deal with a common issue we
> have
> >when multiple recipients are specified for a message. If a customer
> sends
> >a message to our ticket system with a dozen other p
Hello All,
I have seen a lot of detailed posts in regards to setup with
Exchange Server 2003, but the steps don't seem to apply to 2007. I have RT
setup with my aliases and queues, and now its time to get the Exchange setup
working properly. I have created a new send connector t
On Tue, Jan 06, 2009 at 04:29:36PM -0600, Karl Boyken wrote:
> I recently upgraded RT from 3.6.7 to 3.8.1, seemingly with no problems.
> When I try to install RTx-Shredder, make test fails with these errors:
RT 3.8 includes shredder. It's now built in. Please _don't_ install
shredder on top
I recently upgraded RT from 3.6.7 to 3.8.1, seemingly with no problems.
When I try to install RTx-Shredder, make test fails with these errors:
DBD::mysql::st execute failed: Table 'Attachments' already exists at
t/utils.pl line 188.
It looks like this is in the __init_schema subroutine in t/
> I thought I would share with others how I setup procmail to filter out
> emails on my RT 3.6.5 system.
We also use procmail to filter out email before it reaches mailgate,
although we run it directly from sendmail's alias file rather that needing
to use fetchmail.
> ...
>
> :O
> * ^to@mydo
--- On Tue, 1/6/09, Joseph Spenner wrote:
From: Joseph Spenner
Subject: [rt-users] RT2.0.15 to RT3.8.1
To: rt-users@lists.bestpractical.com
Date: Tuesday, January 6, 2009, 10:48 AM
I successfully migrated a RT 2.0.15 system to RT 3.8.1. Everything worked
quite well, with only 2 small stumblin
On Thu, Oct 30, 2008 at 12:11 PM, Jesse Vincent wrote:
>
>
>
> On Mon 27.Oct'08 at 15:54:39 -0400, Andy Cobaugh wrote:
>>
>> Was there going to be a shipwright tarball for RT 3.8.1 ?
>>
>> I saw some mention of this a while back, but have only been able to find
>> shipwright for 3.8.0.
>
> Not yet
--- On Tue, 1/6/09, Duane Hill wrote:
From: Duane Hill
Subject: Re: [rt-users] RT2.0.15 to RT3.8.1
To: rt-users@lists.bestpractical.com
Date: Tuesday, January 6, 2009, 11:06 AM
On Tue, 6 Jan 2009, Joseph Spenner wrote:
>
> Where is it getting 'localhost' ?
The following parameter controls
On Tue, 6 Jan 2009, Joseph Spenner wrote:
> I successfully migrated a RT 2.0.15 system to RT 3.8.1. Everything worked
> quite
> well, with only 2 small stumbling blocks:
>
> 1) The importer didn't like to import tickets/queues that were disabled. So,
> I
> re-enabled all the queues, did a new
I successfully migrated a RT 2.0.15 system to RT 3.8.1. Everything worked
quite well, with only 2 small stumbling blocks:
1) The importer didn't like to import tickets/queues that were disabled. So, I
re-enabled all the queues, did a new dump/import. All went well.
2) I had to modify how mys
When I’ve been unable to remove reminders, it has always been the case that the
parent ticket has changed queues. For some reason, when you change the ticket
queue, the reminder’s queue does not change with it. This causes the update
query to fail when you try to resolve the reminder. Options
Would a check like "if Subject: line is the same as an existing ticket and
the requestor of that is in To: or Cc: then ignore in-reply-to and consider
the message as a comment on" work?
On Mon, Jan 5, 2009 at 4:06 PM, Jesse Vincent wrote:
>
> On Mon 5.Jan'09 at 15:10:25 +0200, Razvan Cosma wrot
On Mon 5.Jan'09 at 16:17:07 -0600, Matt Zagrabelny wrote:
> Greetings,
>
> Is it possible to perform an SQL join to another table when creating an
> (advanced) query?
>
> I am not looking at adding additional "search criteria", but rather
> display more information.
>
> I would like to get t
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