Re: [rt-users] Advice for New Machine

2009-03-14 Thread Jay R. Ashworth
- Kenneth F Crocker kfcroc...@lbl.gov wrote: I have been given the opportunity to have a new development zone created for RT. I was asked if I wanted the new zone to be Linux or Solaris based. So, all you gurus out there, what's best? Sorry to be so late chiming in on this, Ken; I've

Re: [rt-users] reply with attachment

2009-03-14 Thread Jerrad Pierce
On Sat, Mar 14, 2009 at 01:17, Mchugh, Sean smch...@grey.com wrote: I'm looking for a quick and easy template that can add a variety of attachments to an email response. The purpose is to email customers legal forms and documents that need to be filled out as part of particular requests

Re: [rt-users] reply with attachment

2009-03-14 Thread Mchugh, Sean
Definitely a valid approach which we use internally. However, we are dealing with a few external entities on the other end that have highly restricted internet access and arranging for that access is not always timely. -Original Message- From: Jerrad Pierce

Re: [rt-users] reply with attachment

2009-03-14 Thread Mchugh, Sean
Thanks, that's the recommendation I was looking for - the files don't change much, but they're just unique to each queue. -Original Message- From: Jerrad Pierce jpie...@cambridgeenergyalliance.org To: Mchugh, Sean CC: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com